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Add user profile links for submiters who have profiles
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@ -9,6 +9,7 @@ models.py - Model (and hence database) definitions. This is the core of the
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from __future__ import unicode_literals
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from django.contrib.auth.models import Permission
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from django.contrib.auth import get_user_model
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from django.contrib.contenttypes.models import ContentType
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from django.core.exceptions import ObjectDoesNotExist
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from django.db import models
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@ -581,6 +582,13 @@ class Ticket(models.Model):
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depends_on__status__in=OPEN_STATUSES).count() == 0
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can_be_resolved = property(_can_be_resolved)
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def get_submitter_userprofile(self):
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User = get_user_model()
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try:
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return User.objects.get(email=self.submitter_email)
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except User.DoesNotExist:
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return None
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class Meta:
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get_latest_by = "created"
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ordering = ('id',)
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@ -55,7 +55,9 @@
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<tr>
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<th>{% trans "Submitter E-Mail" %}</th>
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<td>{{ ticket.submitter_email }}{% if user.is_superuser %} <strong><a href='{% url 'helpdesk:email_ignore_add' %}?email={{ ticket.submitter_email }}'><button type="button" class="btn btn-warning btn-xs"><i class="fa fa-eye-slash"></i> {% trans "Ignore" %}</button></a></strong>{% endif %}</td>
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<td>{{ ticket.submitter_email }}
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{% if user.is_superuser %} {% if submitter_userprofile_url %}<strong><a href='{{submitter_userprofile_url}}'><button type="button" class="btn btn-primary btn-xs"><i class="fa fa-address-book"></i> {% trans "Profile" %}</button></a></strong>{% endif %}
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<strong><a href='{% url 'helpdesk:email_ignore_add' %}?email={{ ticket.submitter_email }}'><button type="button" class="btn btn-warning btn-xs"><i class="fa fa-eye-slash"></i> {% trans "Ignore" %}</button></a></strong>{% endif %}</td>
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</tr>
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<tr>
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@ -14,6 +14,7 @@ from django import VERSION as DJANGO_VERSION
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from django.conf import settings
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from django.contrib.auth import get_user_model
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from django.contrib.auth.decorators import user_passes_test
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from django.contrib.contenttypes.models import ContentType
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from django.urls import reverse
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from django.core.exceptions import ValidationError, PermissionDenied
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from django.db import connection
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@ -319,8 +320,18 @@ def view_ticket(request, ticket_id):
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ticketcc_string, show_subscribe = \
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return_ticketccstring_and_show_subscribe(request.user, ticket)
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submitter_userprofile = ticket.get_submitter_userprofile()
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if submitter_userprofile is not None:
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content_type = ContentType.objects.get_for_model(submitter_userprofile)
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submitter_userprofile_url = reverse(
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'admin:{app}_{model}_change'.format(app=content_type.app_label, model=content_type.model),
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kwargs={'object_id': submitter_userprofile.id}
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)
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else:
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submitter_userprofile_url = None
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return render(request, 'helpdesk/ticket.html', {
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'ticket': ticket,
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'submitter_userprofile_url': submitter_userprofile_url,
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'form': form,
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'active_users': users,
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'priorities': Ticket.PRIORITY_CHOICES,
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