mirror of
https://gitea.mueller.network/extern/django-helpdesk.git
synced 2024-11-21 23:43:11 +01:00
Allow updating task state when writing a ticket follow-up
This commit is contained in:
Benbb96
parent
308f69a03b
commit
11b2b36dd2
@ -6,14 +6,6 @@
|
||||
|
||||
{% block helpdesk_title %}{{ ticket.queue.slug }}-{{ ticket.id }} : {% trans "View Ticket Details" %}{% endblock %}
|
||||
|
||||
{% block helpdesk_head %}
|
||||
<style>
|
||||
.checklist {
|
||||
margin-bottom: 15px;
|
||||
}
|
||||
</style>
|
||||
{% endblock %}
|
||||
|
||||
{% block h1_title %}{{ ticket.ticket_for_url }}{% endblock %}
|
||||
|
||||
{% block helpdesk_breadcrumb %}
|
||||
@ -171,7 +163,7 @@
|
||||
{% endif %}
|
||||
</dl>
|
||||
|
||||
<p id='ShowFurtherOptPara'><button class="btn btn-warning btn-sm" id='ShowFurtherEditOptions'>{% trans "Change Further Details »" %}</button></p>
|
||||
<p id='ShowFurtherOptPara'><button type="button" class="btn btn-warning btn-sm" id='ShowFurtherEditOptions'>{% trans "Change Further Details »" %}</button></p>
|
||||
|
||||
<div id='FurtherEditOptions' style='display: none;'>
|
||||
|
||||
@ -193,7 +185,41 @@
|
||||
|
||||
</div>
|
||||
|
||||
<p id='ShowFileUploadPara'><button class="btn btn-warning btn-sm" id='ShowFileUpload'>{% trans "Attach File(s) »" %}</button></p>
|
||||
{% if ticket.checklists.exists %}
|
||||
<p>
|
||||
<button type="button" class="btn btn-warning btn-sm" id='ShowChecklistEditOptions'>
|
||||
{% trans "Update checklists" %} »
|
||||
</button>
|
||||
</p>
|
||||
|
||||
<div id="checklistEdit" style="display: none">
|
||||
<div class="row">
|
||||
{% for checklist in ticket.checklists.all %}
|
||||
<div class="col-sm-4 col-xs-12">
|
||||
<div class="card mb-4">
|
||||
<div class="card-header">
|
||||
<h5>{{ checklist }}</h5>
|
||||
</div>
|
||||
<div class="card-body">
|
||||
<div class="list-group">
|
||||
{% for task in checklist.tasks.all %}
|
||||
<div class="list-group-item"{% if task.completion_date %} title="{% trans "Completed on" %} {{ task.completion_date }}" {% endif %}>
|
||||
<label>
|
||||
<input type="checkbox" name="checklist-{{ checklist.id }}" value="{{ task.id }}" {% if task.completion_date %} checked{% endif %}>
|
||||
{{ task }}
|
||||
</label>
|
||||
</div>
|
||||
{% endfor %}
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
{% endfor %}
|
||||
</div>
|
||||
</div>
|
||||
{% endif %}
|
||||
|
||||
<p id='ShowFileUploadPara'><button type="button" class="btn btn-warning btn-sm" id='ShowFileUpload'>{% trans "Attach File(s) »" %}</button></p>
|
||||
|
||||
<div id='FileUpload' style='display: none;'>
|
||||
|
||||
@ -234,13 +260,15 @@ $( function() {
|
||||
$(document).ready(function() {
|
||||
$("#ShowFurtherEditOptions").click(function() {
|
||||
$("#FurtherEditOptions").toggle();
|
||||
return false;
|
||||
});
|
||||
|
||||
$("#ShowChecklistEditOptions").click(function() {
|
||||
$("#checklistEdit").toggle();
|
||||
});
|
||||
|
||||
$("#ShowFileUpload").click(function() {
|
||||
$("#FileUpload").fadeIn();
|
||||
$("#ShowFileUploadPara").hide();
|
||||
return false;
|
||||
});
|
||||
|
||||
$('#id_preset').change(function() {
|
||||
|
||||
@ -178,14 +178,16 @@
|
||||
<div class="row">
|
||||
{% for checklist in ticket.checklists.all %}
|
||||
<div class="col-sm-4 col-xs-12">
|
||||
<div class="card checklist">
|
||||
<div class="card mb-4">
|
||||
<div class="card-header">
|
||||
<h5>
|
||||
{{ checklist }}
|
||||
<span data-toggle="collapse" data-target="#checklist{{ checklist.id }}" onclick="$(this).siblings('button').children('i').toggleClass('fa-caret-down fa-caret-up')">
|
||||
{{ checklist }}
|
||||
</span>
|
||||
<a class="btn btn-link btn-sm" href="{% url 'helpdesk:edit_ticket_checklist' ticket.id checklist.id %}">
|
||||
<i class="fas fa-edit"></i>
|
||||
</a>
|
||||
<button class="btn btn-secondary btn-sm float-right" data-toggle="collapse" data-target="#checklist{{ checklist.id }}" onclick="$(this).find('i').toggleClass('fa-caret-down fa-caret-up')">
|
||||
<button class="btn btn-secondary btn-sm float-right" data-toggle="collapse" data-target="#checklist{{ checklist.id }}" onclick="$(this).children('i').toggleClass('fa-caret-down fa-caret-up')">
|
||||
<i class="fas fa-caret-down"></i>
|
||||
</button>
|
||||
</h5>
|
||||
@ -193,31 +195,30 @@
|
||||
<div class="card-body collapse" id="checklist{{ checklist.id }}">
|
||||
<div class="list-group">
|
||||
{% for task in checklist.tasks.all %}
|
||||
<div class="list-group-item">
|
||||
<input type="checkbox" disabled{% if task.completion_date %} checked{% endif %}>
|
||||
{{ task }}
|
||||
{% if task.completion_date %}
|
||||
<i>
|
||||
({% trans "Completed on" %} {{ task.completion_date }})
|
||||
</i>
|
||||
{% endif %}
|
||||
<div class="list-group-item"{% if task.completion_date %} title="{% trans "Completed on" %} {{ task.completion_date }}" {% endif %}>
|
||||
<label>
|
||||
<input type="checkbox" disabled{% if task.completion_date %} checked{% endif %}>
|
||||
{{ task }}
|
||||
</label>
|
||||
</div>
|
||||
{% endfor %}
|
||||
</div>
|
||||
</div>
|
||||
<div class="card-footer">
|
||||
<div class="progress">
|
||||
{% widthratio checklist.tasks.completed.count checklist.tasks.count 100 as width %}
|
||||
<div class="progress-bar" role="progressbar" style="width: {{ width }}%" aria-valuenow="{{ width }}" aria-valuemin="0" aria-valuemax="100">
|
||||
{{ width }}%
|
||||
{% if checklist.tasks.completed.count %}
|
||||
<div class="card-footer">
|
||||
<div class="progress">
|
||||
{% widthratio checklist.tasks.completed.count checklist.tasks.count 100 as width %}
|
||||
<div class="progress-bar" role="progressbar" style="width: {{ width }}%" aria-valuenow="{{ width }}" aria-valuemin="0" aria-valuemax="100">
|
||||
{{ width }}%
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
{% endif %}
|
||||
</div>
|
||||
</div>
|
||||
{% endfor %}
|
||||
<div class="col-sm-4 col-xs-12">
|
||||
<div class="card checklist">
|
||||
<div class="card mb-4">
|
||||
<div class="card-header">
|
||||
<h5>Add a checklist</h5>
|
||||
</div>
|
||||
|
||||
@ -738,6 +738,14 @@ def update_ticket(request, ticket_id, public=False):
|
||||
owner = int(request.POST.get('owner', -1))
|
||||
priority = int(request.POST.get('priority', ticket.priority))
|
||||
|
||||
# Check if a change happened on checklists
|
||||
changes_in_checklists = False
|
||||
for checklist in ticket.checklists.all():
|
||||
old_completed_id = sorted(list(checklist.tasks.completed().values_list('id', flat=True)))
|
||||
new_completed_id = sorted(list(map(int, request.POST.getlist(f'checklist-{checklist.id}', []))))
|
||||
if old_completed_id != new_completed_id:
|
||||
changes_in_checklists = True
|
||||
|
||||
time_spent = get_time_spent_from_request(request)
|
||||
# NOTE: jQuery's default for dates is mm/dd/yy
|
||||
# very US-centric but for now that's the only format supported
|
||||
@ -746,6 +754,7 @@ def update_ticket(request, ticket_id, public=False):
|
||||
no_changes = all([
|
||||
not request.FILES,
|
||||
not comment,
|
||||
not changes_in_checklists,
|
||||
new_status == ticket.status,
|
||||
title == ticket.title,
|
||||
priority == int(ticket.priority),
|
||||
@ -854,6 +863,30 @@ def update_ticket(request, ticket_id, public=False):
|
||||
c.save()
|
||||
ticket.due_date = due_date
|
||||
|
||||
if changes_in_checklists:
|
||||
for checklist in ticket.checklists.all():
|
||||
new_completed_tasks = list(map(int, request.POST.getlist(f'checklist-{checklist.id}', [])))
|
||||
for task in checklist.tasks.all():
|
||||
changed = None
|
||||
|
||||
# Add completion if it was not done yet
|
||||
if not task.completion_date and task.id in new_completed_tasks:
|
||||
task.completion_date = timezone.now()
|
||||
changed = 'completed'
|
||||
# Remove it if it was done before
|
||||
elif task.completion_date and task.id not in new_completed_tasks:
|
||||
task.completion_date = None
|
||||
changed = 'uncompleted'
|
||||
|
||||
# Save and add ticket change if task state has changed
|
||||
if changed:
|
||||
task.save(update_fields=['completion_date'])
|
||||
f.ticketchange_set.create(
|
||||
field=f'[{checklist.name}] {task.description}',
|
||||
old_value=_('To do') if changed == 'completed' else _('Completed'),
|
||||
new_value=_('Completed') if changed == 'completed' else _('To do'),
|
||||
)
|
||||
|
||||
if new_status in (
|
||||
Ticket.RESOLVED_STATUS, Ticket.CLOSED_STATUS
|
||||
) and (
|
||||
|
||||
Loading…
Reference in New Issue
Block a user