diff --git a/docs/settings.rst b/docs/settings.rst index 56199046..9dd96f40 100644 --- a/docs/settings.rst +++ b/docs/settings.rst @@ -291,6 +291,13 @@ Options that change ticket properties (7, _('7. Hot')), ) +Time Tracking Options +--------------------- + +- **HELPDESK_FOLLOWUP_TIME_SPENT_AUTO** If ``True``, calculate follow-up 'time_spent' with previous follow-up or ticket creation time. + + **Default:** ``HELPDESK_FOLLOWUP_TIME_SPENT_AUTO = False`` + Staff Ticket Creation Settings ------------------------------