From 13e42f19560a03a1b40a5a3634d8932da597c893 Mon Sep 17 00:00:00 2001 From: Sam Splunks <72095718+samsplunks@users.noreply.github.com> Date: Tue, 13 Feb 2024 09:06:58 +0000 Subject: [PATCH] Document HELPDESK_FOLLOWUP_TIME_SPENT_AUTO setting --- docs/settings.rst | 7 +++++++ 1 file changed, 7 insertions(+) diff --git a/docs/settings.rst b/docs/settings.rst index 56199046..9dd96f40 100644 --- a/docs/settings.rst +++ b/docs/settings.rst @@ -291,6 +291,13 @@ Options that change ticket properties (7, _('7. Hot')), ) +Time Tracking Options +--------------------- + +- **HELPDESK_FOLLOWUP_TIME_SPENT_AUTO** If ``True``, calculate follow-up 'time_spent' with previous follow-up or ticket creation time. + + **Default:** ``HELPDESK_FOLLOWUP_TIME_SPENT_AUTO = False`` + Staff Ticket Creation Settings ------------------------------