holm/django-helpdeskmig
1
0
Fork 0
mirror of https://gitea.mueller.network/extern/django-helpdesk.git synced 2024-11-25 01:13:31 +01:00
Code Issues Packages Projects Releases Wiki Activity

Opening hours tests and bug fix

Browse Source
This commit is contained in:
Sam Splunks 2024-03-27 15:56:55 +00:00
parent 3be5bbed44
commit 1d8fc2ad42
2 changed files with 74 additions and 2 deletions
Show Stats Download Patch File Download Diff File Expand all files Collapse all files

4
helpdesk/lib.py
View File

@ -219,8 +219,8 @@ def daily_time_spent_calculation(earliest, latest, open_hours):
earliest_f = earliest.hour + earliest.minute / 60 + earliest.second / 3600
latest_f = latest.hour + latest.minute / 60 + latest.second / (60 * 60) + latest.microsecond / (60 * 60 * 999999)
# if latest time is midnight, add a second to the time spent
if latest_f >= 24:
# if latest time is midnight and close hour is midnight, add a second to the time spent
if latest_f >= 24 and end == MIDNIGHT:
time_spent_seconds += 1
if earliest_f < start:

72
helpdesk/tests/test_time_spent_auto.py
View File

@ -40,6 +40,7 @@ class TimeSpentAutoTestCase(TestCase):
"""Tests automatic time_spent calculation"""
# activate automatic calculation
helpdesk_settings.FOLLOWUP_TIME_SPENT_AUTO = True
helpdesk_settings.USE_TZ = True
# ticket creation date, follow-up creation date, assertion value
TEST_VALUES = (
@ -98,3 +99,74 @@ class TimeSpentAutoTestCase(TestCase):
# delete second follow-up as we test it with many intervals
followup2.delete()
def test_followup_time_spent_auto_opening_hours(self):
"""Tests automatic time_spent calculation"""
# activate automatic calculation
helpdesk_settings.FOLLOWUP_TIME_SPENT_AUTO = True
helpdesk_settings.FOLLOWUP_TIME_SPENT_OPENING_HOURS = {
"monday": (0, 23.9999),
"tuesday": (8, 18),
"wednesday": (8.5, 18.5),
"thursday": (0, 10),
"friday": (13, 23),
"saturday": (0, 0),
"sunday": (0, 0),
}
# ticket creation date, follow-up creation date, assertion value
TEST_VALUES = (
# monday
('2024-03-04T00:00:00+00:00', '2024-03-04T09:30:10+00:00', timedelta(hours=9, minutes=30, seconds=10)),
# tuesday
('2024-03-05T07:00:00+00:00', '2024-03-05T09:00:00+00:00', timedelta(hours=1)),
('2024-03-05T17:50:00+00:00', '2024-03-05T17:51:00+00:00', timedelta(minutes=1)),
('2024-03-05T17:50:00+00:00', '2024-03-05T19:51:00+00:00', timedelta(minutes=10)),
('2024-03-05T18:00:00+00:00', '2024-03-05T23:59:59+00:00', timedelta(hours=0)),
('2024-03-05T20:00:00+00:00', '2024-03-05T20:59:59+00:00', timedelta(hours=0)),
# wednesday
('2024-03-06T08:00:00+00:00', '2024-03-06T09:01:00+00:00', timedelta(minutes=31)),
('2024-03-06T01:00:00+00:00', '2024-03-06T19:30:10+00:00', timedelta(hours=10)),
('2024-03-06T18:01:00+00:00', '2024-03-06T19:00:00+00:00', timedelta(minutes=29)),
# thursday
('2024-03-07T00:00:00+00:00', '2024-03-07T09:30:10+00:00', timedelta(hours=9, minutes=30, seconds=10)),
('2024-03-07T09:30:00+00:00', '2024-03-07T10:30:00+00:00', timedelta(minutes=30)),
# friday
('2024-03-08T00:00:00+00:00', '2024-03-08T23:30:10+00:00', timedelta(hours=10)),
# saturday
('2024-03-09T00:00:00+00:00', '2024-03-09T09:30:10+00:00', timedelta(hours=0)),
# sunday
('2024-03-10T00:00:00+00:00', '2024-03-10T09:30:10+00:00', timedelta(hours=0)),
# monday to sunday
('2024-03-04T04:00:00+00:00', '2024-03-10T09:00:00+00:00', timedelta(hours=60)),
# two weeks
('2024-03-04T04:00:00+00:00', '2024-03-17T09:00:00+00:00', timedelta(hours=124)),
)
for (ticket_time, fup_time, assertion_delta) in TEST_VALUES:
# create and setup test ticket time
ticket = Ticket.objects.create(**self.ticket_data)
ticket_time_p = datetime.strptime(ticket_time, "%Y-%m-%dT%H:%M:%S%z")
ticket.created = ticket_time_p
ticket.modified = ticket_time_p
ticket.save()
fup_time_p = datetime.strptime(fup_time, "%Y-%m-%dT%H:%M:%S%z")
followup1 = FollowUp.objects.create(
ticket=ticket,
date=fup_time_p,
title="Testing followup",
comment="Testing followup time spent",
public=True,
user=self.user,
new_status=1,
message_id=uuid.uuid4().hex,
time_spent=None
)
followup1.save()
self.assertEqual(followup1.time_spent.total_seconds(), assertion_delta.total_seconds())
self.assertEqual(ticket.time_spent.total_seconds(), assertion_delta.total_seconds())