holm/django-helpdeskmig
1
0
Fork 0
mirror of https://gitea.mueller.network/extern/django-helpdesk.git synced 2024-11-21 15:33:09 +01:00
Code Issues Packages Projects Releases Wiki Activity

Merge pull request #1207 from buoncri/main

Browse Source 
DUPLICATE_STATUS Tickets moved to closed & resolved ones
This commit is contained in:
Christopher Broderick 2024-09-16 12:47:27 +01:00 committed by GitHub
commit 2686c46dbf
No known key found for this signature in database
GPG Key ID: B5690EEEBB952194
1 changed files with 2 additions and 2 deletions
Show Stats Download Patch File Download Diff File Expand all files Collapse all files

4
helpdesk/views/staff.py
View File

@ -142,7 +142,7 @@ def dashboard(request):
huser = HelpdeskUser(request.user)
active_tickets = Ticket.objects.select_related('queue').exclude(
status__in=[Ticket.CLOSED_STATUS, Ticket.RESOLVED_STATUS],
status__in=[Ticket.CLOSED_STATUS, Ticket.RESOLVED_STATUS, Ticket.DUPLICATE_STATUS],
)
# open & reopened tickets, assigned to current user
@ -153,7 +153,7 @@ def dashboard(request):
# closed & resolved tickets, assigned to current user
tickets_closed_resolved = Ticket.objects.select_related('queue').filter(
assigned_to=request.user,
status__in=[Ticket.CLOSED_STATUS, Ticket.RESOLVED_STATUS]
status__in=[Ticket.CLOSED_STATUS, Ticket.RESOLVED_STATUS, Ticket.DUPLICATE_STATUS]
)
user_queues = huser.get_queues()