mirror of
https://gitea.mueller.network/extern/django-helpdesk.git
synced 2024-11-22 16:03:19 +01:00
Fix ticket list datatables usage and select buttons
This commit is contained in:
Garret Wassermann
parent
4b3939c4de
commit
2a3abc44fc
@ -1,42 +1,42 @@
|
||||
{% load i18n humanize %}
|
||||
|
||||
<!-- DataTables Example -->
|
||||
<div class="card mb-3">
|
||||
<div class="card-header">
|
||||
<i class="fas fa-table"></i>
|
||||
{% if ticket_list_caption %}{{ ticket_list_caption }}{% else %}{% trans "Your Tickets" %}{% endif %}
|
||||
</div>
|
||||
<div class="card-body">
|
||||
<div class="table-responsive">
|
||||
<table class="table table-bordered" id="dataTable" width="100%" cellspacing="0">
|
||||
<thead>
|
||||
<tr>
|
||||
<th>#</th>
|
||||
<th>{% trans "Pr" %}</th>
|
||||
<th>{% trans "Title" %}</th>
|
||||
<th>{% trans "Queue" %}</th>
|
||||
<th>{% trans "Status" %}</th>
|
||||
<th>{% trans "Last Update" %}</th>
|
||||
</tr>
|
||||
</thead>
|
||||
<tbody>
|
||||
{% for ticket in ticket_list %}
|
||||
<tr class="{{ ticket.get_priority_css_class }}">
|
||||
<td><a href='{{ ticket.get_absolute_url }}'>{{ ticket.ticket }}</a></td>
|
||||
<td>{{ ticket.priority }}</td>
|
||||
<td><a href='{{ ticket.get_absolute_url }}'>{{ ticket.title }}</a></td>
|
||||
<td>{{ ticket.queue }}</td>
|
||||
<td>{{ ticket.get_status }}</td>
|
||||
<td><span title='{{ ticket.modified|date:"r" }}'>{{ ticket.modified|naturaltime }}</span></td>
|
||||
</tr>
|
||||
{% empty %}
|
||||
<tr>{% if ticket_list_empty_message %}<td colspan='6'>{{ ticket_list_empty_message }}</td>{% else %}<td colspan='6'>{% trans "You do not have any pending tickets." %}</td>{% endif %}</tr>
|
||||
{% endfor %}
|
||||
</tbody>
|
||||
</table>
|
||||
</div>
|
||||
</div>
|
||||
<div class="card-footer small text-muted">Updated yesterday at 11:59 PM</div>
|
||||
</div>
|
||||
<div class="card mb-3">
|
||||
<div class="card-header">
|
||||
<i class="fas fa-table"></i>
|
||||
{% if ticket_list_caption %}{{ ticket_list_caption }}{% else %}{% trans "Your Tickets" %}{% endif %}
|
||||
</div>
|
||||
<div class="card-body">
|
||||
<div class="table-responsive">
|
||||
<table class="table table-bordered" id="dataTable" width="100%" cellspacing="0">
|
||||
<thead>
|
||||
<tr>
|
||||
<th>#</th>
|
||||
<th>{% trans "Pr" %}</th>
|
||||
<th>{% trans "Title" %}</th>
|
||||
<th>{% trans "Queue" %}</th>
|
||||
<th>{% trans "Status" %}</th>
|
||||
<th>{% trans "Last Update" %}</th>
|
||||
</tr>
|
||||
</thead>
|
||||
<tbody>
|
||||
{% for ticket in ticket_list %}
|
||||
<tr class="{{ ticket.get_priority_css_class }}">
|
||||
<td><a href='{{ ticket.get_absolute_url }}'>{{ ticket.ticket }}</a></td>
|
||||
<td>{{ ticket.priority }}</td>
|
||||
<td><a href='{{ ticket.get_absolute_url }}'>{{ ticket.title }}</a></td>
|
||||
<td>{{ ticket.queue }}</td>
|
||||
<td>{{ ticket.get_status }}</td>
|
||||
<td><span title='{{ ticket.modified|date:"r" }}'>{{ ticket.modified|naturaltime }}</span></td>
|
||||
</tr>
|
||||
{% empty %}
|
||||
<tr>{% if ticket_list_empty_message %}<td colspan='6'>{{ ticket_list_empty_message }}</td>{% else %}<td colspan='6'>{% trans "You do not have any pending tickets." %}</td>{% endif %}</tr>
|
||||
{% endfor %}
|
||||
</tbody>
|
||||
</table>
|
||||
</div>
|
||||
</div>
|
||||
<div class="card-footer small text-muted">Updated yesterday at 11:59 PM</div>
|
||||
</div>
|
||||
|
||||
|
||||
|
||||
@ -41,32 +41,11 @@
|
||||
</div>
|
||||
</li>
|
||||
{% endif %}
|
||||
<li class="nav-item dropdown no-arrow mx-1">
|
||||
<a class="nav-link dropdown-toggle" href="#" id="alertsDropdown" role="button" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false">
|
||||
<i class="fas fa-bell fa-fw"></i>
|
||||
<span class="badge badge-danger">9+</span>
|
||||
</a>
|
||||
<div class="dropdown-menu dropdown-menu-right" aria-labelledby="alertsDropdown">
|
||||
<a class="dropdown-item" href="#">Action</a>
|
||||
<a class="dropdown-item" href="#">Another action</a>
|
||||
<div class="dropdown-divider"></div>
|
||||
<a class="dropdown-item" href="#">Something else here</a>
|
||||
</div>
|
||||
</li>
|
||||
<li class="nav-item dropdown no-arrow mx-1">
|
||||
<a class="nav-link dropdown-toggle" href="#" id="messagesDropdown" role="button" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false">
|
||||
<i class="fas fa-envelope fa-fw"></i>
|
||||
</a>
|
||||
<div class="dropdown-menu dropdown-menu-right" aria-labelledby="messagesDropdown">
|
||||
<a class="dropdown-item" href="#">Action 2</a>
|
||||
<a class="dropdown-item" href="#">Another action 2</a>
|
||||
<div class="dropdown-divider"></div>
|
||||
<a class="dropdown-item" href="#">Something else here 2</a>
|
||||
</div>
|
||||
</li>
|
||||
<li class="nav-item dropdown no-arrow">
|
||||
<a class="nav-link dropdown-toggle" href="#" id="userDropdown" role="button" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false">
|
||||
<i class="fas fa-user-circle fa-fw"></i> {{ user.get_full_name|default:user.get_username }}
|
||||
<i class="fas fa-user-circle fa-fw"></i>
|
||||
{{ user.get_full_name|default:user.get_username }}
|
||||
<i class="fas fa-caret-down fa-fw"></i>
|
||||
</a>
|
||||
<div class="dropdown-menu dropdown-menu-right" aria-labelledby="userDropdown">
|
||||
<a class="dropdown-item" href="{% url 'helpdesk:user_settings' %}"><i class="fas fa-fw fa-user-cog"></i> {% trans "User Settings" %}</a>
|
||||
|
||||
@ -15,7 +15,6 @@
|
||||
<span>Tickets</span>
|
||||
</a>
|
||||
<div class="dropdown-menu" aria-labelledby="ticketsDropdown">
|
||||
<h6 class="dropdown-header">Default View:</h6>
|
||||
<a class="dropdown-item" href="{% url 'helpdesk:list' %}">{% trans "Tickets" %}</a>
|
||||
<div class="dropdown-divider"></div>
|
||||
{% if user_saved_queries_ %}
|
||||
|
||||
@ -6,8 +6,256 @@
|
||||
|
||||
{% block helpdesk_head %}
|
||||
<script src='{% static "helpdesk/filter.js" %}'></script>
|
||||
{% endblock %}
|
||||
|
||||
|
||||
{% block h1_title %}Tickets
|
||||
{% if from_saved_query %} [{{ saved_query.title }}]{% endif %}
|
||||
{% endblock %}
|
||||
|
||||
|
||||
{% block helpdesk_breadcrumb %}
|
||||
<li class="breadcrumb-item">
|
||||
<a href="{% url 'helpdesk:list' %}">{% trans "Tickets" %}</a>
|
||||
</li>
|
||||
<li class="breadcrumb-item active">Overview</li>
|
||||
{% endblock %}
|
||||
|
||||
|
||||
{% block helpdesk_body %}
|
||||
{% load in_list %}
|
||||
|
||||
<div class="card mb-3">
|
||||
<div class="card-header">
|
||||
<i class="fas fa-hand-pointer"></i>
|
||||
{% trans "Query Selection" %}
|
||||
</div>
|
||||
<div class="card-body">
|
||||
<!-- start accordion -->
|
||||
<div class="accordion" id="queryAccordion">
|
||||
<div class="card">
|
||||
<div class="card-header" id="headingOne">
|
||||
<h5 class="mb-0">
|
||||
<button class="btn btn-link" type="button" data-toggle="collapse" data-target="#collapseOne" aria-expanded="true" aria-controls="collapseOne">
|
||||
<i class="fas fa-question-circle"></i>
|
||||
<strong>{% trans "Change Query" %}</strong>
|
||||
</button>
|
||||
</h5>
|
||||
</div>
|
||||
|
||||
<div id="collapseOne" class="collapse show" aria-labelledby="headingOne" data-parent="#queryAccordion">
|
||||
<div class="card-body">
|
||||
<form>
|
||||
<select name='select' id='filterBuilderSelect'>
|
||||
<option value='Sort'>{% trans "Sorting" %}</option>
|
||||
<option value='Owner'>{% trans "Owner" %}</option>
|
||||
<option value='Queue'>{% trans "Queue" %}</option>
|
||||
<option value='Status'>{% trans "Status" %}</option>
|
||||
<option value='Keywords'>{% trans "Keywords" %}</option>
|
||||
<option value='Dates'>{% trans "Date Range" %}</option>
|
||||
</select>
|
||||
<button class='btn btn-success btn-xs' id='filterBuilderButton'><i class="fas fa-plus-circle"></i></button>
|
||||
{% csrf_token %}</form>
|
||||
|
||||
<form method='get' action='./'>
|
||||
<div class='thumbnail filterBox{% if query_params.sorting %} filterBoxShow{% endif %}' id='filterBoxSort'>
|
||||
<label for='id_sort'>{% trans "Sorting" %}</label>
|
||||
<select id='id_sort' name='sort'>
|
||||
<option value='created'{% ifequal query_params.sorting "created"%} selected='selected'{% endifequal %}>
|
||||
{% trans "Created" %}
|
||||
</option>
|
||||
<option value='title'{% ifequal query_params.sorting "title"%} selected='selected'{% endifequal %}>
|
||||
{% trans "Title" %}
|
||||
</option>
|
||||
<option value='queue'{% ifequal query_params.sorting "queue"%} selected='selected'{% endifequal %}>
|
||||
{% trans "Queue" %}
|
||||
</option>
|
||||
<option value='status'{% ifequal query_params.sorting "status"%} selected='selected'{% endifequal %}>
|
||||
{% trans "Status" %}
|
||||
</option>
|
||||
<option value='priority'{% ifequal query_params.sorting "priority"%} selected='selected'{% endifequal %}>
|
||||
{% trans "Priority" %}
|
||||
</option>
|
||||
<option value='assigned_to'{% ifequal query_params.sorting "assigned_to"%} selected='selected'{% endifequal %}>
|
||||
{% trans "Owner" %}
|
||||
</option>
|
||||
</select>
|
||||
<label for='id_sortreverse'>{% trans "Reverse" %}</label>
|
||||
<input type='checkbox' name='sortreverse' id='id_sortreverse'{% if query_params.sortreverse %} checked='checked'{% endif %} />
|
||||
<p class='filterHelp'>{% trans "Ordering applied to tickets" %}</p>
|
||||
<button class='filterBuilderRemove btn btn-danger btn-xs'><i class="fas fa-trash-alt"></i></button>
|
||||
</div>
|
||||
|
||||
<div class='thumbnail filterBox{% if query_params.filtering.assigned_to__id__in %} filterBoxShow{% endif %}' id='filterBoxOwner'>
|
||||
<label for='id_owners'>{% trans "Owner(s)" %}</label>
|
||||
<select id='id_owners' name='assigned_to' multiple='selected' size='5'>
|
||||
{% for u in user_choices %}
|
||||
<option value='{{ u.id }}'{% if u.id|in_list:query_params.filtering.assigned_to__id__in %} selected='selected'{% endif %}>
|
||||
{{ u.get_username }}{% ifequal u user %} {% trans "(ME)" %}{% endifequal %}
|
||||
</option>
|
||||
{% endfor %}
|
||||
</select>
|
||||
<p class='filterHelp'>{% trans "Ctrl-Click to select multiple options" %}</p>
|
||||
<button class='filterBuilderRemove btn btn-danger btn-xs'><i class="fas fa-trash-alt"></i></button></a>
|
||||
</div>
|
||||
|
||||
<div class='thumbnail filterBox{% if query_params.filtering.queue__id__in %} filterBoxShow{% endif %}' id='filterBoxQueue'>
|
||||
<label for='id_queues'>{% trans "Queue(s)" %}</label><select id='id_queues' name='queue' multiple='selected' size='5'>{% for q in queue_choices %}<option value='{{ q.id }}'{% if q.id|in_list:query_params.filtering.queue__id__in %} selected='selected'{% endif %}>{{ q.title }}</option>{% endfor %}</select>
|
||||
<p class='filterHelp'>{% trans "Ctrl-click to select multiple options" %}</p>
|
||||
<button class='filterBuilderRemove btn btn-danger btn-xs'><i class="fas fa-trash-alt"></i></button>
|
||||
</div>
|
||||
|
||||
<div class='thumbnail filterBox{% if query_params.filtering.status__in %} filterBoxShow{% endif %}' id='filterBoxStatus'>
|
||||
<label for='id_statuses'>{% trans "Status(es)" %}</label><select id='id_statuses' name='status' multiple='selected' size='5'>{% for s in status_choices %}<option value='{{ s.0 }}'{% if s.0|in_list:query_params.filtering.status__in %} selected='selected'{% endif %}>{{ s.1 }}</option>{% endfor %}</select>
|
||||
<p class='filterHelp'>{% trans "Ctrl-click to select multiple options" %}</p>
|
||||
<button class='filterBuilderRemove btn btn-danger btn-xs'><i class="fas fa-trash-alt"></i></button>
|
||||
</div>
|
||||
|
||||
<div class='thumbnail filterBox{% if query_params.filtering.created__gte or query_params.filtering.created__lte %} filterBoxShow{% endif %}' id='filterBoxDates'>
|
||||
<label for='id_date_from'>{% trans "Date (From)" %}</label><input type='text' name='date_from' value='{{ query_params.filtering.created__gte }}' id='id_date_from' />
|
||||
<label for='id_date_to'>{% trans "Date (To)" %}</label><input type='text' name='date_to' value='{{ query_params.filtering.created__lte }}' id='id_date_to' />
|
||||
<p class='filterHelp'>{% trans "Use YYYY-MM-DD date format, eg 2018-01-30" %}</p>
|
||||
<button class='filterBuilderRemove btn btn-danger btn-xs'><i class="fas fa-trash-alt"></i></button>
|
||||
</div>
|
||||
|
||||
<div class='thumbnail filterBox{% if query %} filterBoxShow{% endif %}' id='filterBoxKeywords'>
|
||||
<label for='id_query'>{% trans "Keywords" %}</label><input type='text' name='q' value='{{ query }}' id='id_query' />
|
||||
<p class='filterHelp'>{% trans "Keywords are case-insensitive, and will be looked for in the title, body and submitter fields." %}</p>
|
||||
<button class='filterBuilderRemove btn btn-danger btn-xs'><i class="fas fa-trash-alt"></i></button>
|
||||
</div>
|
||||
<hr style='clear: both;' />
|
||||
<input class="btn btn-primary" type='submit' value='{% trans "Apply Filter" %}' />
|
||||
{% if from_saved_query and saved_query.user == user %}
|
||||
<p>{% blocktrans with saved_query.title as query_name %}You are currently viewing saved query <strong>"{{ query_name }}"</strong>.{% endblocktrans %} <a href='{% url 'helpdesk:delete_query' saved_query.id %}'>{% trans "Delete Saved Query" %}</a></p>
|
||||
{% endif %}
|
||||
{% if from_saved_query %}
|
||||
<p>{% blocktrans with saved_query.id as query_id %}<a href='../reports/?saved_query={{ query_id }}'>Run a report</a> on this query to see stats and charts for the data listed below.{% endblocktrans %}</p>
|
||||
{% endif %}
|
||||
{% csrf_token %}</form>
|
||||
</div>
|
||||
</div>
|
||||
</div> <!-- end card -->
|
||||
|
||||
<div class="card">
|
||||
<div class="card-header" id="headingTwo">
|
||||
<h5 class="mb-0">
|
||||
<button class="btn btn-link collapsed" type="button" data-toggle="collapse" data-target="#collapseTwo" aria-expanded="false" aria-controls="collapseTwo">
|
||||
<i class="fas fa-save"></i>
|
||||
<strong>{% trans "Save Query" %}</strong>
|
||||
</button>
|
||||
</h5>
|
||||
</div>
|
||||
<div id="collapseTwo" class="collapse" aria-labelledby="headingTwo" data-parent="#queryAccordion">
|
||||
<div class="card-body">
|
||||
<form method='post' action='{% url 'helpdesk:savequery' %}'>
|
||||
<input type='hidden' name='query_encoded' value='{{ urlsafe_query }}' />
|
||||
<dl>
|
||||
<dt><label for='id_title'>{% trans "Query Name" %}</label></dt>
|
||||
<dd><input type='text' name='title' id='id_title' /></dd>
|
||||
<dd class='form_help_text'>{% trans "This name appears in the drop-down list of saved queries. If you share your query, other users will see this name, so choose something clear and descriptive!" %}</dd>
|
||||
|
||||
<dt><label for='id_shared'>{% trans "Shared?" %}</label></dt>
|
||||
<dd><input type='checkbox' name='shared' id='id_shared' /> {% trans "Yes, share this query with other users." %}</dd>
|
||||
<dd class='form_help_text'>{% trans "If you share this query, it will be visible by <em>all</em> other logged-in users." %}</dd>
|
||||
|
||||
</dl>
|
||||
<div class='buttons'>
|
||||
<input class="btn btn-primary" type='submit' value='{% trans "Save Query" %}'>
|
||||
</div>
|
||||
{% csrf_token %}</form>
|
||||
</div>
|
||||
</div>
|
||||
</div> <!-- end card -->
|
||||
|
||||
<div class="card">
|
||||
<div class="card-header" id="headingThree">
|
||||
<h5 class="mb-0">
|
||||
<button class="btn btn-link collapsed" type="button" data-toggle="collapse" data-target="#collapseThree" aria-expanded="false" aria-controls="collapseThree">
|
||||
<i class="fas fa-clipboard-check"></i>
|
||||
<strong>{% trans "Use Saved Query" %}</strong>
|
||||
</button>
|
||||
</h5>
|
||||
</div>
|
||||
<div id="collapseThree" class="collapse" aria-labelledby="headingThree" data-parent="#queryAccordion">
|
||||
<div class="card-body">
|
||||
<form method='get' action='{% url 'helpdesk:list' %}'>
|
||||
<p><label for='id_query_selector'>{% trans "Query" %}</label><select name='saved_query' id='id_query_selector'>
|
||||
{% for q in user_saved_queries %}
|
||||
<option value='{{ q.id }}'>{{ q.title }}{% if q.shared %} (Shared{% ifnotequal user q.user %} by {{ q.user.get_username }}{% endifnotequal %}){% endif %}</option>
|
||||
{% endfor %}
|
||||
</select></p>
|
||||
<input class="btn btn-primary" type='submit' value='{% trans "Run Query" %}'>
|
||||
{% csrf_token %}</form>
|
||||
</div>
|
||||
</div>
|
||||
</div> <!-- end card -->
|
||||
</div>
|
||||
<!-- end accordion -->
|
||||
</div>
|
||||
<!-- end card-body -->
|
||||
</div>
|
||||
<!-- end top card -->
|
||||
|
||||
|
||||
<div class="card mb-3">
|
||||
<div class="card-header">
|
||||
<i class="fas fa-table"></i>
|
||||
{% trans "Query Results" %}
|
||||
</div>
|
||||
<div class="card-body">
|
||||
{{ search_message|safe }}
|
||||
<form method='post' action='{% url 'helpdesk:mass_update' %}' id="ticket_mass_update">
|
||||
<table width="100%" class="table table-striped table-bordered table-hover" id="ticketTable" data-page-length='{{ default_tickets_per_page }}'>
|
||||
<thead>
|
||||
<tr>
|
||||
<th>#</th>
|
||||
<th> </th>
|
||||
<th>{% trans "Pr" %}</th>
|
||||
<th>{% trans "Title" %}</th>
|
||||
<th>{% trans "Queue" %}</th>
|
||||
<th>{% trans "Status" %}</th>
|
||||
<th>{% trans "Created" %}</th>
|
||||
<th>{% trans "Due Date" %}</th>
|
||||
<th>{% trans "Owner" %}</th>
|
||||
</tr>
|
||||
</thead>
|
||||
{% if not server_side %}
|
||||
{% include 'helpdesk/ticket_list_table.html' %}
|
||||
{% endif %}
|
||||
</table>
|
||||
|
||||
<p><label>{% trans "Select:" %} </label>
|
||||
|
||||
<button id="select_all_btn" type="button" class="btn btn-primary btn-sm" />
|
||||
<i class="fas fa-check-circle"></i> {% trans "All" %}
|
||||
</button>
|
||||
|
||||
<button id='select_none_btn' type="button" class="btn btn-primary btn-sm"><i class="fas fa-times-circle"></i> {% trans "None" %}</button>
|
||||
|
||||
<button id='select_inverse_btn' type="button" class="btn btn-primary btn-sm"><i class="fas fa-expand-arrows-alt"></i> {% trans "Invert" %}</button>
|
||||
</p>
|
||||
|
||||
<p><label for='id_mass_action'>{% trans "With Selected Tickets:" %}</label> <select name='action' id='id_mass_action'><option value='take'>{% trans "Take (Assign to me)" %}</option><option value='delete'>{% trans "Delete" %}</option><optgroup label='{% trans "Close" %}'><option value='close'>{% trans "Close (Don't Send E-Mail)" %}</option><option value='close_public'>{% trans "Close (Send E-Mail)" %}</option></optgroup><optgroup label='{% trans "Assign To" %}'><option value='unassign'>{% trans "Nobody (Unassign)" %}</option>{% for u in user_choices %}<option value='assign_{{ u.id }}'>{{ u.get_username }}</option>{% endfor %}</optgroup></select> <button type="submit" class="btn btn-primary btn-sm"><i class="fas fa-arrow-circle-right"></i> {% trans "Go" %}</button></p>
|
||||
{% csrf_token %}</form>
|
||||
</div>
|
||||
<!-- /.panel-body -->
|
||||
</div>
|
||||
<!-- /.panel -->
|
||||
|
||||
{% endblock %}
|
||||
|
||||
|
||||
{% block helpdesk_js %}
|
||||
<script>
|
||||
{% if server_side %}
|
||||
{% if not server_side %}
|
||||
$('#ticketTable').DataTable({
|
||||
"language": {
|
||||
"emptyTable": "{% trans 'No Tickets Match Your Selection' %}"
|
||||
},
|
||||
"order": [],
|
||||
responsive: true
|
||||
});
|
||||
{% else %}
|
||||
$(document).ready(function()
|
||||
{
|
||||
let url = ""
|
||||
@ -71,263 +319,21 @@
|
||||
]
|
||||
});
|
||||
})
|
||||
{% else %}
|
||||
$('#ticketTable').DataTable({
|
||||
"oLanguage": {
|
||||
"sEmptyTable": "{% trans 'No Tickets Match Your Selection' %}"
|
||||
},
|
||||
"order": [],
|
||||
responsive: true
|
||||
});
|
||||
{% endif %}
|
||||
$(document).ready(function()
|
||||
{
|
||||
$("#select_all").click(function() {
|
||||
$(".ticket_multi_select").attr('checked', true);
|
||||
return false;
|
||||
$("#select_all_btn").click(function() {
|
||||
$(".ticket_multi_select").prop('checked', true);
|
||||
});
|
||||
$("#select_none").click(function() {
|
||||
$(".ticket_multi_select").attr('checked', false);
|
||||
return false;
|
||||
$("#select_none_btn").click(function() {
|
||||
$(".ticket_multi_select").prop('checked', false);
|
||||
});
|
||||
$("#select_inverse").click(function() {
|
||||
$("#select_inverse_btn").click(function() {
|
||||
$(".ticket_multi_select").each(function() {
|
||||
$(this).attr('checked', !$(this).attr('checked'));
|
||||
$(this).prop('checked', !$(this).prop('checked'));
|
||||
});
|
||||
return false;
|
||||
});
|
||||
})
|
||||
})
|
||||
</script>
|
||||
|
||||
|
||||
|
||||
{% endblock %}
|
||||
|
||||
{% block h1_title %}Tickets
|
||||
{% if from_saved_query %} [{{ saved_query.title }}]{% endif %}
|
||||
{% endblock %}
|
||||
|
||||
{% block helpdesk_breadcrumb %}
|
||||
<li class="breadcrumb-item">
|
||||
<a href="{% url 'helpdesk:list' %}">{% trans "Tickets" %}</a>
|
||||
</li>
|
||||
<li class="breadcrumb-item active">Overview</li>
|
||||
{% endblock %}
|
||||
|
||||
{% block helpdesk_body %}
|
||||
{% load in_list %}
|
||||
|
||||
<div class="row">
|
||||
<div class="col-lg-12">
|
||||
<div class="panel panel-primary">
|
||||
<div class="panel-heading">
|
||||
{% trans "Query Selection" %}
|
||||
</div>
|
||||
<!-- .panel-heading -->
|
||||
<div class="panel-body">
|
||||
<div class="panel-group" id="accordion">
|
||||
<div class="panel panel-primary">
|
||||
<div class="panel-heading">
|
||||
<h4 class="panel-title">
|
||||
<a data-toggle="collapse" data-parent="#accordion" href="#collapseOne">{% trans "Change Query" %}</a>
|
||||
</h4>
|
||||
</div>
|
||||
<div id="collapseOne" class="panel-collapse collapse in">
|
||||
<div class="panel-body">
|
||||
<form>
|
||||
<select name='select' id='filterBuilderSelect'>
|
||||
<option value='Sort'>{% trans "Sorting" %}</option>
|
||||
<option value='Owner'>{% trans "Owner" %}</option>
|
||||
<option value='Queue'>{% trans "Queue" %}</option>
|
||||
<option value='Status'>{% trans "Status" %}</option>
|
||||
<option value='Keywords'>{% trans "Keywords" %}</option>
|
||||
<option value='Dates'>{% trans "Date Range" %}</option>
|
||||
</select>
|
||||
<button class='btn btn-success btn-xs' id='filterBuilderButton'><i class="fa fa-plus-circle"></i></button>
|
||||
{% csrf_token %}</form>
|
||||
|
||||
<form method='get' action='./'>
|
||||
<div class='thumbnail filterBox{% if query_params.sorting %} filterBoxShow{% endif %}' id='filterBoxSort'>
|
||||
<label for='id_sort'>{% trans "Sorting" %}</label>
|
||||
<select id='id_sort' name='sort'>
|
||||
<option value='created'{% ifequal query_params.sorting "created"%} selected='selected'{% endifequal %}>
|
||||
{% trans "Created" %}
|
||||
</option>
|
||||
<option value='title'{% ifequal query_params.sorting "title"%} selected='selected'{% endifequal %}>
|
||||
{% trans "Title" %}
|
||||
</option>
|
||||
<option value='queue'{% ifequal query_params.sorting "queue"%} selected='selected'{% endifequal %}>
|
||||
{% trans "Queue" %}
|
||||
</option>
|
||||
<option value='status'{% ifequal query_params.sorting "status"%} selected='selected'{% endifequal %}>
|
||||
{% trans "Status" %}
|
||||
</option>
|
||||
<option value='priority'{% ifequal query_params.sorting "priority"%} selected='selected'{% endifequal %}>
|
||||
{% trans "Priority" %}
|
||||
</option>
|
||||
<option value='assigned_to'{% ifequal query_params.sorting "assigned_to"%} selected='selected'{% endifequal %}>
|
||||
{% trans "Owner" %}
|
||||
</option>
|
||||
</select>
|
||||
<label for='id_sortreverse'>{% trans "Reverse" %}</label>
|
||||
<input type='checkbox' name='sortreverse' id='id_sortreverse'{% if query_params.sortreverse %} checked='checked'{% endif %} />
|
||||
<p class='filterHelp'>{% trans "Ordering applied to tickets" %}</p>
|
||||
<button class='filterBuilderRemove btn btn-danger btn-xs'><i class="fa fa-trash-o"></i></button>
|
||||
</div>
|
||||
|
||||
<div class='thumbnail filterBox{% if query_params.filtering.assigned_to__id__in %} filterBoxShow{% endif %}' id='filterBoxOwner'>
|
||||
<label for='id_owners'>{% trans "Owner(s)" %}</label>
|
||||
<select id='id_owners' name='assigned_to' multiple='selected' size='5'>
|
||||
{% for u in user_choices %}
|
||||
<option value='{{ u.id }}'{% if u.id|in_list:query_params.filtering.assigned_to__id__in %} selected='selected'{% endif %}>
|
||||
{{ u.get_username }}{% ifequal u user %} {% trans "(ME)" %}{% endifequal %}
|
||||
</option>
|
||||
{% endfor %}
|
||||
</select>
|
||||
<p class='filterHelp'>{% trans "Ctrl-Click to select multiple options" %}</p>
|
||||
<button class='filterBuilderRemove btn btn-danger btn-xs'><i class="fa fa-trash-o"></i></button></a>
|
||||
</div>
|
||||
|
||||
<div class='thumbnail filterBox{% if query_params.filtering.queue__id__in %} filterBoxShow{% endif %}' id='filterBoxQueue'>
|
||||
<label for='id_queues'>{% trans "Queue(s)" %}</label><select id='id_queues' name='queue' multiple='selected' size='5'>{% for q in queue_choices %}<option value='{{ q.id }}'{% if q.id|in_list:query_params.filtering.queue__id__in %} selected='selected'{% endif %}>{{ q.title }}</option>{% endfor %}</select>
|
||||
<p class='filterHelp'>{% trans "Ctrl-click to select multiple options" %}</p>
|
||||
<button class='filterBuilderRemove btn btn-danger btn-xs'><i class="fa fa-trash-o"></i></button>
|
||||
</div>
|
||||
|
||||
<div class='thumbnail filterBox{% if query_params.filtering.status__in %} filterBoxShow{% endif %}' id='filterBoxStatus'>
|
||||
<label for='id_statuses'>{% trans "Status(es)" %}</label><select id='id_statuses' name='status' multiple='selected' size='5'>{% for s in status_choices %}<option value='{{ s.0 }}'{% if s.0|in_list:query_params.filtering.status__in %} selected='selected'{% endif %}>{{ s.1 }}</option>{% endfor %}</select>
|
||||
<p class='filterHelp'>{% trans "Ctrl-click to select multiple options" %}</p>
|
||||
<button class='filterBuilderRemove btn btn-danger btn-xs'><i class="fa fa-trash-o"></i></button>
|
||||
</div>
|
||||
|
||||
<div class='thumbnail filterBox{% if query_params.filtering.created__gte or query_params.filtering.created__lte %} filterBoxShow{% endif %}' id='filterBoxDates'>
|
||||
<label for='id_date_from'>{% trans "Date (From)" %}</label><input type='text' name='date_from' value='{{ query_params.filtering.created__gte }}' id='id_date_from' />
|
||||
<label for='id_date_to'>{% trans "Date (To)" %}</label><input type='text' name='date_to' value='{{ query_params.filtering.created__lte }}' id='id_date_to' />
|
||||
<p class='filterHelp'>{% trans "Use YYYY-MM-DD date format, eg 2011-05-29" %}</p>
|
||||
<button class='filterBuilderRemove btn btn-danger btn-xs'><i class="fa fa-trash-o"></i></button>
|
||||
</div>
|
||||
|
||||
<div class='thumbnail filterBox{% if query %} filterBoxShow{% endif %}' id='filterBoxKeywords'>
|
||||
<label for='id_query'>{% trans "Keywords" %}</label><input type='text' name='q' value='{{ query }}' id='id_query' />
|
||||
<p class='filterHelp'>{% trans "Keywords are case-insensitive, and will be looked for in the title, body and submitter fields." %}</p>
|
||||
<button class='filterBuilderRemove btn btn-danger btn-xs'><i class="fa fa-trash-o"></i></button>
|
||||
</div>
|
||||
<hr style='clear: both;' />
|
||||
<input class="btn btn-primary" type='submit' value='{% trans "Apply Filter" %}' />
|
||||
{% if from_saved_query and saved_query.user == user %}
|
||||
<p>{% blocktrans with saved_query.title as query_name %}You are currently viewing saved query <strong>"{{ query_name }}"</strong>.{% endblocktrans %} <a href='{% url 'helpdesk:delete_query' saved_query.id %}'>{% trans "Delete Saved Query" %}</a></p>
|
||||
{% endif %}
|
||||
{% if from_saved_query %}
|
||||
<p>{% blocktrans with saved_query.id as query_id %}<a href='../reports/?saved_query={{ query_id }}'>Run a report</a> on this query to see stats and charts for the data listed below.{% endblocktrans %}</p>
|
||||
{% endif %}
|
||||
{% csrf_token %}</form>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
<div class="panel panel-primary">
|
||||
<div class="panel-heading">
|
||||
<h4 class="panel-title">
|
||||
<a data-toggle="collapse" data-parent="#accordion" href="#collapseTwo">{% trans "Save Query" %}</a>
|
||||
</h4>
|
||||
</div>
|
||||
<div id="collapseTwo" class="panel-collapse collapse">
|
||||
<div class="panel-body">
|
||||
<form method='post' action='{% url 'helpdesk:savequery' %}'>
|
||||
<input type='hidden' name='query_encoded' value='{{ urlsafe_query }}' />
|
||||
<dl>
|
||||
<dt><label for='id_title'>{% trans "Query Name" %}</label></dt>
|
||||
<dd><input type='text' name='title' id='id_title' /></dd>
|
||||
<dd class='form_help_text'>{% trans "This name appears in the drop-down list of saved queries. If you share your query, other users will see this name, so choose something clear and descriptive!" %}</dd>
|
||||
|
||||
<dt><label for='id_shared'>{% trans "Shared?" %}</label></dt>
|
||||
<dd><input type='checkbox' name='shared' id='id_shared' /> {% trans "Yes, share this query with other users." %}</dd>
|
||||
<dd class='form_help_text'>{% trans "If you share this query, it will be visible by <em>all</em> other logged-in users." %}</dd>
|
||||
|
||||
</dl>
|
||||
<div class='buttons'>
|
||||
<input class="btn btn-primary" type='submit' value='{% trans "Save Query" %}'>
|
||||
</div>
|
||||
{% csrf_token %}</form>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
<div class="panel panel-primary">
|
||||
<div class="panel-heading">
|
||||
<h4 class="panel-title">
|
||||
<a data-toggle="collapse" data-parent="#accordion" href="#collapseThree">{% trans "Use Saved Query" %}</a>
|
||||
</h4>
|
||||
</div>
|
||||
<div id="collapseThree" class="panel-collapse collapse">
|
||||
<div class="panel-body">
|
||||
<form method='get' action='{% url 'helpdesk:list' %}'>
|
||||
<p><label for='id_query_selector'>{% trans "Query" %}</label> <select name='saved_query' id='id_query_selector'>
|
||||
{% for q in user_saved_queries %}
|
||||
<option value='{{ q.id }}'>{{ q.title }}{% if q.shared %} (Shared{% ifnotequal user q.user %} by {{ q.user.get_username }}{% endifnotequal %}){% endif %}</option>
|
||||
{% endfor %}
|
||||
</select></p>
|
||||
<input class="btn btn-primary" type='submit' value='{% trans "Run Query" %}'>
|
||||
{% csrf_token %}</form>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
<!-- .panel-body -->
|
||||
</div>
|
||||
<!-- /.panel -->
|
||||
</div>
|
||||
<!-- /.col-lg-12 -->
|
||||
</div>
|
||||
<!-- /.row -->
|
||||
|
||||
|
||||
<div class="row">
|
||||
<div class="col-lg-12">
|
||||
<div class="panel panel-primary">
|
||||
<div class="panel-heading">
|
||||
{% trans "Query Results" %}
|
||||
</div>
|
||||
<!-- /.panel-heading -->
|
||||
<div class="panel-body">
|
||||
{{ search_message|safe }}
|
||||
<form method='post' action='{% url 'helpdesk:mass_update' %}' id="ticket_mass_update">
|
||||
<table width="100%" class="table table-striped table-bordered table-hover" id="ticketTable" data-page-length='{{ default_tickets_per_page }}'>
|
||||
<thead>
|
||||
<tr>
|
||||
<th>#</th>
|
||||
<th> </th>
|
||||
<th>{% trans "Pr" %}</th>
|
||||
<th>{% trans "Title" %}</th>
|
||||
<th>{% trans "Queue" %}</th>
|
||||
<th>{% trans "Status" %}</th>
|
||||
<th>{% trans "Created" %}</th>
|
||||
<th>{% trans "Due Date" %}</th>
|
||||
<th>{% trans "Owner" %}</th>
|
||||
</tr>
|
||||
</thead>
|
||||
{% if not server_side %}
|
||||
{% include 'helpdesk/ticket_list_table.html' %}
|
||||
{% endif %}
|
||||
</table>
|
||||
{% csrf_token %}
|
||||
|
||||
<p><label>{% trans "Select:" %} </label>
|
||||
<a href='#select_all' id='select_all'><button class="btn btn-primary btn-sm"><i class="fa fa-check-circle"></i> {% trans "All" %}</button></a>
|
||||
<a href='#select_none' id='select_none'><button class="btn btn-primary btn-sm"><i class="fa fa-times-circle"></i> {% trans "None" %}</button></a>
|
||||
<a href='#select_inverse' id='select_inverse'><button class="btn btn-primary btn-sm"><i class="fa fa-arrows-alt"></i> {% trans "Invert" %}</button></a>
|
||||
</p>
|
||||
|
||||
<p><label for='id_mass_action'>{% trans "With Selected Tickets:" %}</label> <select name='action' id='id_mass_action'><option value='take'>{% trans "Take (Assign to me)" %}</option><option value='delete'>{% trans "Delete" %}</option><optgroup label='{% trans "Close" %}'><option value='close'>{% trans "Close (Don't Send E-Mail)" %}</option><option value='close_public'>{% trans "Close (Send E-Mail)" %}</option></optgroup><optgroup label='{% trans "Assign To" %}'><option value='unassign'>{% trans "Nobody (Unassign)" %}</option>{% for u in user_choices %}<option value='assign_{{ u.id }}'>{{ u.get_username }}</option>{% endfor %}</optgroup></select> <button type="submit" class="btn btn-primary btn-sm"><i class="fa fa-arrow-circle-right"></i> {% trans "Go" %}</button></p>
|
||||
</form>
|
||||
</div>
|
||||
<!-- /.panel-body -->
|
||||
</div>
|
||||
<!-- /.panel -->
|
||||
</div>
|
||||
<!-- /.col-lg-12 -->
|
||||
</div>
|
||||
<!-- /.row -->
|
||||
|
||||
|
||||
|
||||
{% endblock %}
|
||||
|
||||
Loading…
Reference in New Issue
Block a user