mirror of
https://gitea.mueller.network/extern/django-helpdesk.git
synced 2025-01-13 09:28:14 +01:00
almost auto-fix on misc files
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3c35473265
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@ -35,6 +35,7 @@ class CustomFieldMixin(object):
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"""
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Mixin that provides a method to turn CustomFields into an actual field
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"""
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def customfield_to_field(self, field, instanceargs):
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if field.data_type == 'varchar':
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fieldclass = forms.CharField
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@ -76,6 +77,7 @@ class CustomFieldMixin(object):
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class EditTicketForm(CustomFieldMixin, forms.ModelForm):
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class Meta:
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model = Ticket
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exclude = ('created', 'modified', 'status', 'on_hold', 'resolution', 'last_escalation', 'assigned_to')
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@ -118,6 +120,7 @@ class EditTicketForm(CustomFieldMixin, forms.ModelForm):
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class EditFollowUpForm(forms.ModelForm):
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class Meta:
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model = FollowUp
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exclude = ('date', 'user',)
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@ -551,12 +554,14 @@ class UserSettingsForm(forms.Form):
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class EmailIgnoreForm(forms.ModelForm):
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class Meta:
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model = IgnoreEmail
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exclude = []
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class TicketCCForm(forms.ModelForm):
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class Meta:
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model = TicketCC
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exclude = ('ticket',)
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@ -571,6 +576,7 @@ class TicketCCForm(forms.ModelForm):
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class TicketDependencyForm(forms.ModelForm):
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class Meta:
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model = TicketDependency
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exclude = ('ticket',)
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@ -233,7 +233,7 @@ def safe_template_context(ticket):
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context = {
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'queue': {},
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'ticket': {},
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'ticket': {}
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}
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queue = ticket.queue
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@ -21,6 +21,7 @@ from helpdesk.models import EscalationExclusion, Queue
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class Command(BaseCommand):
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def __init__(self):
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BaseCommand.__init__(self)
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@ -25,6 +25,7 @@ from helpdesk.models import Queue
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class Command(BaseCommand):
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def __init__(self):
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BaseCommand.__init__(self)
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@ -71,4 +72,3 @@ class Command(BaseCommand):
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)
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except IntegrityError:
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self.stdout.write(" .. permission already existed, skipping")
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@ -28,6 +28,7 @@ from helpdesk.lib import send_templated_mail, safe_template_context
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class Command(BaseCommand):
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def __init__(self):
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BaseCommand.__init__(self)
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@ -88,16 +89,16 @@ def escalate_tickets(queues, verbose):
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print("Processing: %s" % q)
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for t in q.ticket_set.filter(
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Q(status=Ticket.OPEN_STATUS)
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| Q(status=Ticket.REOPENED_STATUS)
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Q(status=Ticket.OPEN_STATUS) |
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Q(status=Ticket.REOPENED_STATUS)
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).exclude(
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priority=1
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).filter(
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Q(on_hold__isnull=True)
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| Q(on_hold=False)
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Q(on_hold__isnull=True) |
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Q(on_hold=False)
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).filter(
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Q(last_escalation__lte=req_last_escl_date)
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| Q(last_escalation__isnull=True, created__lte=req_last_escl_date)
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Q(last_escalation__lte=req_last_escl_date) |
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Q(last_escalation__isnull=True, created__lte=req_last_escl_date)
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):
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t.last_escalation = timezone.now()
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@ -48,7 +48,9 @@ STRIPPED_SUBJECT_STRINGS = [
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"Automatic reply: ",
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]
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class Command(BaseCommand):
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def __init__(self):
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BaseCommand.__init__(self)
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@ -400,4 +402,3 @@ def ticket_from_message(message, queue, quiet):
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if __name__ == '__main__':
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process_email()
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@ -180,7 +180,6 @@ class Queue(models.Model):
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help_text=_('Name used in the django.contrib.auth permission system'),
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)
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email_box_interval = models.IntegerField(
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_('E-Mail Check Interval'),
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help_text=_('How often do you wish to check this mailbox? (in Minutes)'),
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@ -479,7 +478,8 @@ class Ticket(models.Model):
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Displays the ticket status, with an "On Hold" message if needed.
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"""
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held_msg = ''
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if self.on_hold: held_msg = _(' - On Hold')
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if self.on_hold:
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held_msg = _(' - On Hold')
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dep_msg = ''
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if not self.can_be_resolved:
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dep_msg = _(' - Open dependencies')
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@ -569,6 +569,7 @@ class Ticket(models.Model):
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class FollowUpManager(models.Manager):
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def private_followups(self):
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return self.filter(public=False)
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@ -639,7 +640,7 @@ class FollowUp(models.Model):
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objects = FollowUpManager()
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class Meta:
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ordering = ['date']
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ordering = ('date',)
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verbose_name = _('Follow-up')
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verbose_name_plural = _('Follow-ups')
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@ -765,7 +766,7 @@ class Attachment(models.Model):
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return '%s' % self.filename
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class Meta:
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ordering = ['filename',]
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ordering = ('filename',)
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verbose_name = _('Attachment')
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verbose_name_plural = _('Attachments')
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@ -783,7 +784,7 @@ class PreSetReply(models.Model):
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queue, and the body text is fetched via AJAX.
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"""
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class Meta:
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ordering = ['name', ]
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ordering = ('name',)
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verbose_name = _('Pre-set reply')
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verbose_name_plural = _('Pre-set replies')
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@ -904,7 +905,7 @@ class EmailTemplate(models.Model):
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return '%s' % self.template_name
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class Meta:
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ordering = ['template_name', 'locale']
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ordering = ('template_name', 'locale')
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verbose_name = _('e-mail template')
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verbose_name_plural = _('e-mail templates')
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@ -933,7 +934,7 @@ class KBCategory(models.Model):
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return '%s' % self.title
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class Meta:
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ordering = ['title',]
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ordering = ('title',)
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verbose_name = _('Knowledge base category')
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verbose_name_plural = _('Knowledge base categories')
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@ -1000,7 +1001,7 @@ class KBItem(models.Model):
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return '%s' % self.title
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class Meta:
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ordering = ['title',]
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ordering = ('title',)
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verbose_name = _('Knowledge base item')
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verbose_name_plural = _('Knowledge base items')
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@ -1263,6 +1264,7 @@ class TicketCC(models.Model):
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class CustomFieldManager(models.Manager):
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def get_queryset(self):
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return super(CustomFieldManager, self).get_queryset().order_by('ordering')
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