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fix(kb): no db
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parent
909b7a5533
commit
347a70e497
@ -1,10 +1,13 @@
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from django.contrib import admin
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from django.utils.translation import ugettext_lazy as _
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from helpdesk.models import Queue, Ticket, FollowUp, PreSetReply, KBCategory
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from helpdesk.models import EscalationExclusion, EmailTemplate, KBItem
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from helpdesk.models import Queue, Ticket, FollowUp, PreSetReply
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from helpdesk.models import EscalationExclusion, EmailTemplate
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from helpdesk.models import TicketChange, KBIAttachment, FollowUpAttachment, IgnoreEmail
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from helpdesk.models import CustomField
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from helpdesk import settings as helpdesk_settings
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if helpdesk_settings.HELPDESK_KB_ENABLED:
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from helpdesk.models import KBCategory
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from helpdesk.models import KBItem
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@admin.register(Queue)
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class QueueAdmin(admin.ModelAdmin):
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@ -68,6 +71,7 @@ class FollowUpAdmin(admin.ModelAdmin):
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ticket_get_ticket_for_url.short_description = _('Slug')
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if helpdesk_settings.HELPDESK_KB_ENABLED:
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@admin.register(KBItem)
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class KBItemAdmin(admin.ModelAdmin):
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list_display = ('category', 'title', 'last_updated', 'team', 'order', 'enabled')
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@ -76,6 +80,10 @@ class KBItemAdmin(admin.ModelAdmin):
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list_display_links = ('title',)
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@admin.register(KBCategory)
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class KBCategoryAdmin(admin.ModelAdmin):
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list_display = ('name', 'title', 'slug', 'public')
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@admin.register(CustomField)
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class CustomFieldAdmin(admin.ModelAdmin):
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@ -93,10 +101,5 @@ class IgnoreEmailAdmin(admin.ModelAdmin):
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list_display = ('name', 'queue_list', 'email_address', 'keep_in_mailbox')
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@admin.register(KBCategory)
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class KBCategoryAdmin(admin.ModelAdmin):
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list_display = ('name', 'title', 'slug', 'public')
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admin.site.register(PreSetReply)
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admin.site.register(EscalationExclusion)
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@ -18,9 +18,13 @@ from django.utils import timezone
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from helpdesk.lib import safe_template_context, process_attachments
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from helpdesk.models import (Ticket, Queue, FollowUp, IgnoreEmail, TicketCC,
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CustomField, TicketCustomFieldValue, TicketDependency, UserSettings, KBItem)
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CustomField, TicketCustomFieldValue, TicketDependency, UserSettings)
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from helpdesk import settings as helpdesk_settings
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if helpdesk_settings.HELPDESK_KB_ENABLED:
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from helpdesk.models import (KBItem)
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logger = logging.getLogger(__name__)
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User = get_user_model()
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@ -231,6 +235,7 @@ class AbstractTicketForm(CustomFieldMixin, forms.Form):
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def __init__(self, kbcategory=None, *args, **kwargs):
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super().__init__(*args, **kwargs)
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if helpdesk_settings.HELPDESK_KB_ENABLED:
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if kbcategory:
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self.fields['kbitem'] = forms.ChoiceField(
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widget=forms.Select(attrs={'class': 'form-control'}),
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@ -1275,7 +1275,7 @@ class EmailTemplate(models.Model):
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verbose_name = _('e-mail template')
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verbose_name_plural = _('e-mail templates')
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if helpdesk_settings.HELPDESK_KB_ENABLED:
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class KBCategory(models.Model):
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"""
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Lets help users help themselves: the Knowledge Base is a categorised
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@ -14,7 +14,13 @@ from django.views.generic import TemplateView
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from helpdesk.decorators import helpdesk_staff_member_required, protect_view
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from helpdesk import settings as helpdesk_settings
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from helpdesk.views import feeds, staff, public, kb, login
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from helpdesk.views import feeds, staff, public, login
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from helpdesk import settings as helpdesk_settings
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if helpdesk_settings.HELPDESK_KB_ENABLED:
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from helpdesk.views import kb
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try:
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# TODO: why is it imported? due to some side-effect or by mistake?
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import helpdesk.tasks # NOQA
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@ -50,9 +50,12 @@ from helpdesk.lib import (
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)
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from helpdesk.models import (
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Ticket, Queue, FollowUp, TicketChange, PreSetReply, FollowUpAttachment, SavedSearch,
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IgnoreEmail, TicketCC, TicketDependency, UserSettings, KBItem, CustomField, TicketCustomFieldValue,
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IgnoreEmail, TicketCC, TicketDependency, UserSettings, CustomField, TicketCustomFieldValue,
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)
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from helpdesk import settings as helpdesk_settings
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if helpdesk_settings.HELPDESK_KB_ENABLED:
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from helpdesk.models import (KBItem)
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import helpdesk.views.abstract_views as abstract_views
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from helpdesk.views.permissions import MustBeStaffMixin
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from ..lib import format_time_spent
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