fix(kb): no db

helpdesk/admin.py

@@ -1,10 +1,13 @@
 from django.contrib import admin
 from django.utils.translation import ugettext_lazy as _
-from helpdesk.models import Queue, Ticket, FollowUp, PreSetReply, KBCategory
-from helpdesk.models import EscalationExclusion, EmailTemplate, KBItem
+from helpdesk.models import Queue, Ticket, FollowUp, PreSetReply
+from helpdesk.models import EscalationExclusion, EmailTemplate
 from helpdesk.models import TicketChange, KBIAttachment, FollowUpAttachment, IgnoreEmail
 from helpdesk.models import CustomField
-
+from helpdesk import settings as helpdesk_settings
+if helpdesk_settings.HELPDESK_KB_ENABLED:
+    from helpdesk.models import KBCategory
+    from helpdesk.models import KBItem
 
 @admin.register(Queue)
 class QueueAdmin(admin.ModelAdmin):
@@ -68,14 +71,19 @@ class FollowUpAdmin(admin.ModelAdmin):
     ticket_get_ticket_for_url.short_description = _('Slug')
 
 
-@admin.register(KBItem)
-class KBItemAdmin(admin.ModelAdmin):
+if helpdesk_settings.HELPDESK_KB_ENABLED:
+    @admin.register(KBItem)
+    class KBItemAdmin(admin.ModelAdmin):
         list_display = ('category', 'title', 'last_updated', 'team', 'order', 'enabled')
         inlines = [KBIAttachmentInline]
         readonly_fields = ('voted_by', 'downvoted_by')
 
         list_display_links = ('title',)
 
+    @admin.register(KBCategory)
+    class KBCategoryAdmin(admin.ModelAdmin):
+        list_display = ('name', 'title', 'slug', 'public')
+
 
 @admin.register(CustomField)
 class CustomFieldAdmin(admin.ModelAdmin):
@@ -93,10 +101,5 @@ class IgnoreEmailAdmin(admin.ModelAdmin):
     list_display = ('name', 'queue_list', 'email_address', 'keep_in_mailbox')
 
 
-@admin.register(KBCategory)
-class KBCategoryAdmin(admin.ModelAdmin):
-    list_display = ('name', 'title', 'slug', 'public')
-
-
 admin.site.register(PreSetReply)
 admin.site.register(EscalationExclusion)

helpdesk/forms.py

@@ -18,9 +18,13 @@ from django.utils import timezone
 
 from helpdesk.lib import safe_template_context, process_attachments
 from helpdesk.models import (Ticket, Queue, FollowUp, IgnoreEmail, TicketCC,
-                             CustomField, TicketCustomFieldValue, TicketDependency, UserSettings, KBItem)
+                             CustomField, TicketCustomFieldValue, TicketDependency, UserSettings)
 from helpdesk import settings as helpdesk_settings
 
+
+if helpdesk_settings.HELPDESK_KB_ENABLED:
+    from helpdesk.models import (KBItem)
+
 logger = logging.getLogger(__name__)
 User = get_user_model()
 
@@ -231,6 +235,7 @@ class AbstractTicketForm(CustomFieldMixin, forms.Form):
 
     def __init__(self, kbcategory=None, *args, **kwargs):
         super().__init__(*args, **kwargs)
+        if helpdesk_settings.HELPDESK_KB_ENABLED:
             if kbcategory:
                 self.fields['kbitem'] = forms.ChoiceField(
                     widget=forms.Select(attrs={'class': 'form-control'}),

helpdesk/models.py

@@ -1275,8 +1275,8 @@ class EmailTemplate(models.Model):
         verbose_name = _('e-mail template')
         verbose_name_plural = _('e-mail templates')
 
-
-class KBCategory(models.Model):
+if helpdesk_settings.HELPDESK_KB_ENABLED:
+    class KBCategory(models.Model):
         """
         Lets help users help themselves: the Knowledge Base is a categorised
         listing of questions & answers.
@@ -1326,7 +1326,7 @@ class KBCategory(models.Model):
             return reverse('helpdesk:kb_category', kwargs={'slug': self.slug})
 
 
-class KBItem(models.Model):
+    class KBItem(models.Model):
         """
         An item within the knowledgebase. Very straightforward question/answer
         style system.

helpdesk/urls.py

@@ -14,7 +14,13 @@ from django.views.generic import TemplateView
 
 from helpdesk.decorators import helpdesk_staff_member_required, protect_view
 from helpdesk import settings as helpdesk_settings
-from helpdesk.views import feeds, staff, public, kb, login
+from helpdesk.views import feeds, staff, public, login
+from helpdesk import settings as helpdesk_settings
+
+
+if helpdesk_settings.HELPDESK_KB_ENABLED:
+    from helpdesk.views import kb
+
 try:
     # TODO: why is it imported? due to some side-effect or by mistake?
     import helpdesk.tasks  # NOQA

helpdesk/views/staff.py

@@ -50,9 +50,12 @@ from helpdesk.lib import (
 )
 from helpdesk.models import (
     Ticket, Queue, FollowUp, TicketChange, PreSetReply, FollowUpAttachment, SavedSearch,
-    IgnoreEmail, TicketCC, TicketDependency, UserSettings, KBItem, CustomField, TicketCustomFieldValue,
+    IgnoreEmail, TicketCC, TicketDependency, UserSettings, CustomField, TicketCustomFieldValue,
 )
 from helpdesk import settings as helpdesk_settings
+if helpdesk_settings.HELPDESK_KB_ENABLED:
+    from helpdesk.models import (KBItem)
+
 import helpdesk.views.abstract_views as abstract_views
 from helpdesk.views.permissions import MustBeStaffMixin
 from ..lib import format_time_spent