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Customization of Ticket PRIORITY_CHOICES in project settings

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This commit is contained in:
Sam Splunks 2024-01-22 14:30:44 +00:00
parent a50065e768
commit 3537ec7447
2 changed files with 15 additions and 7 deletions
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8
helpdesk/models.py
View File

@ -477,13 +477,7 @@ class Ticket(models.Model):
(DUPLICATE_STATUS, _('Duplicate')),
)
PRIORITY_CHOICES = (
(1, _('1. Critical')),
(2, _('2. High')),
(3, _('3. Normal')),
(4, _('4. Low')),
(5, _('5. Very Low')),
)
PRIORITY_CHOICES = helpdesk_settings.PRIORITY_CHOICES
title = models.CharField(
_('Title'),

14
helpdesk/settings.py
View File

@ -6,6 +6,7 @@ Default settings for django-helpdesk.
from django import forms
from django.conf import settings
from django.core.exceptions import ImproperlyConfigured
from django.utils.translation import gettext, gettext_lazy as _
import os
import re
import warnings
@ -101,6 +102,19 @@ HELPDESK_AUTO_SUBSCRIBE_ON_TICKET_RESPONSE = getattr(settings,
ALLOWED_URL_SCHEMES = getattr(settings, 'ALLOWED_URL_SCHEMES', (
'file', 'ftp', 'ftps', 'http', 'https', 'irc', 'mailto', 'sftp', 'ssh', 'tel', 'telnet', 'tftp', 'vnc', 'xmpp',
))
# Ticket priority choices
DEFAULT_PRIORITY_CHOICES = (
(1, _('1. Critical')),
(2, _('2. High')),
(3, _('3. Normal')),
(4, _('4. Low')),
(5, _('5. Very Low')),
)
PRIORITY_CHOICES = getattr(settings,
'PRIORITY_CHOICES',
DEFAULT_PRIORITY_CHOICES)
############################
# options for public pages #
############################