diff --git a/AUTHORS b/AUTHORS new file mode 100644 index 00000000..bedd41ea --- /dev/null +++ b/AUTHORS @@ -0,0 +1,13 @@ +django-helpdesk was originally written by Ross Poulton. Since publishing the +code a number of people have made some fantastic improvements and provided +bug fixes and updates as the Django codebase has moved on and caused small +portions of this application to break. + +To these people, and any more, my sincere thanks: + +Andreas Kotowicz +Chris Etcp +David Clymer +Loe Spee +Maxim Litnitskiy +Nikolay Panov diff --git a/README b/README index a6d03cfd..0dff2a53 100644 --- a/README +++ b/README @@ -18,7 +18,7 @@ contributors reaching far beyond Jutda. 5. Initial Configuration 6. Spam filtering 7. API Usage -8. Thank You +8. Custom fields ######################### 1. Licensing @@ -234,16 +234,17 @@ For usage instructions and command syntax, see the file templates/helpdesk/api_help.html, or visit http://helpdesk/api/help/. ######################### -8. Thank You +8. Custom fields ######################### -While this started as a project to suit my own needs, since publishing the -code a number of people have made some fantastic improvements and provided -bug fixes and updates as the Django codebase has moved on and caused small -portions of this application to break. +As of February 2011, django-helpdesk supports custom fields on the Ticket +model. These fields are created by using the Django administration tool, and +are shown on both the public and staff submission forms. -To these people, my sincere thanks: +You can use most Django field types including text, integer, boolean, and list. -David Clymer -Chris Etcp -Nikolay Panov +The demo at http://demo.jutdahelpdesk.com contains an example of each type of +custom field, including a mix of mandatory and optional fields. + +Note that this feature is still in beta - it needs quite a bit of testing and +no doubt has bugs!