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Document the default attachment extensions supported
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@ -37,7 +37,6 @@ If you want to override the default settings for your users, create ``HELPDESK_D
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'tickets_per_page': 25
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'tickets_per_page': 25
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}
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}
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Generic Options
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Generic Options
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---------------
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---------------
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These changes are visible throughout django-helpdesk
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These changes are visible throughout django-helpdesk
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@ -86,6 +85,10 @@ These changes are visible throughout django-helpdesk
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**Default:** ``HELPDESK_MAX_EMAIL_ATTACHMENT_SIZE = 512000``
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**Default:** ``HELPDESK_MAX_EMAIL_ATTACHMENT_SIZE = 512000``
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- **VALID_EXTENSIONS** Valid extensions for file types that can be attached to tickets
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**Default:** ``VALID_EXTENSIONS = ['.txt', '.asc', '.htm', '.html', '.pdf', '.doc', '.docx', '.odt', '.jpg', '.png', '.eml']
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- **QUEUE_EMAIL_BOX_UPDATE_ONLY** Only process mail with a valid tracking ID; all other mail will be ignored instead of creating a new ticket.
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- **QUEUE_EMAIL_BOX_UPDATE_ONLY** Only process mail with a valid tracking ID; all other mail will be ignored instead of creating a new ticket.
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**Default:** ``QUEUE_EMAIL_BOX_UPDATE_ONLY = False``
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**Default:** ``QUEUE_EMAIL_BOX_UPDATE_ONLY = False``
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