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Handle "no label" for status id case (shouldn't happen)
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@ -719,14 +719,14 @@ class Ticket(models.Model):
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if status_id_list:
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# keep defined statuses in order and add labels for display
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status_dict = dict(helpdesk_settings.TICKET_STATUS_CHOICES)
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new_statuses = [(status_id, status_dict.get(status_id, 1))
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new_statuses = [(status_id, status_dict.get(status_id, _('No label')))
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for status_id in status_id_list]
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else:
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# defaults to all choices if status was not mapped
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new_statuses = helpdesk_settings.TICKET_STATUS_CHOICES
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return new_statuses
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get_allowed_status_flow = property(_get_allowed_status_flow)
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def _get_ticket_url(self):
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"""
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Returns a publicly-viewable URL for this ticket, used when giving
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