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Merge pull request #272 from Tyris/master

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Improved custom user model support
This commit is contained in:
Ross Poulton 2014-10-27 11:17:33 +11:00
commit 5036639879
12 changed files with 51 additions and 29 deletions
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4
helpdesk/forms.py
View File

@ -529,9 +529,9 @@ class TicketCCForm(forms.ModelForm):
def __init__(self, *args, **kwargs):
super(TicketCCForm, self).__init__(*args, **kwargs)
if helpdesk_settings.HELPDESK_STAFF_ONLY_TICKET_CC:
users = User.objects.filter(is_active=True, is_staff=True).order_by('username')
users = User.objects.filter(is_active=True, is_staff=True).order_by(User.USERNAME_FIELD)
else:
users = User.objects.filter(is_active=True).order_by('username')
users = User.objects.filter(is_active=True).order_by(User.USERNAME_FIELD)
self.fields['user'].queryset = users
class Meta:
model = TicketCC

2
helpdesk/models.py
View File

@ -351,7 +351,7 @@ class Ticket(models.Model):
if self.assigned_to.get_full_name():
return self.assigned_to.get_full_name()
else:
return self.assigned_to.username
return self.assigned_to.get_username()
get_assigned_to = property(_get_assigned_to)
def _get_ticket(self):

2
helpdesk/templates/helpdesk/base.html
View File

@ -17,7 +17,7 @@
<!--link rel='stylesheet' href='{{ STATIC_URL }}helpdesk/jquery-smoothness-theme/jquery-ui-1.8.9.custom.css' type='text/css' /-->
<script src="//netdna.bootstrapcdn.com/bootstrap/3.0.2/js/bootstrap.min.js"></script>
<link href="//netdna.bootstrapcdn.com/bootstrap/3.0.2/css/bootstrap.min.css" rel="stylesheet">
<link rel='alternate' href='{% url 'helpdesk_rss_user' user.username %}' type='application/rss+xml' title='{% trans "My Open Tickets" %}' />
<link rel='alternate' href='{% url 'helpdesk_rss_user' user.get_username %}' type='application/rss+xml' title='{% trans "My Open Tickets" %}' />
<link rel='alternate' href='{% url 'helpdesk_rss_activity' %}' type='application/rss+xml' title='{% trans "All Recent Activity" %}' />
<link rel='alternate' href='{% url 'helpdesk_rss_unassigned' %}' type='application/rss+xml' title='{% trans "Unassigned Tickets" %}' />

4
helpdesk/templates/helpdesk/navigation.html
View File

@ -26,13 +26,13 @@
{% for q in user_saved_queries_ %}
<li><a href="{% url 'helpdesk_list' %}?saved_query={{ q.id }}">{{ q.title }}
{% if q.shared %}
(Shared{% ifnotequal user q.user %} by {{ q.user.username }}{% endifnotequal %})
(Shared{% ifnotequal user q.user %} by {{ q.user.get_username }}{% endifnotequal %})
{% endif %}</a></li>
{% endfor %}
</ul>
</li>
{% endif %}
<li class="headerlink dropdown"><a class="dropdown-toggle" data-toggle="dropdown" href="#"><span class="glyphicon glyphicon-user"></span> <span class="nav-text">{{ user.get_full_name|default:user.username }} <b class="caret"></b></span></a>
<li class="headerlink dropdown"><a class="dropdown-toggle" data-toggle="dropdown" href="#"><span class="glyphicon glyphicon-user"></span> <span class="nav-text">{{ user.get_full_name|default:user.get_username }} <b class="caret"></b></span></a>
<ul class="dropdown-menu">
<li><a href='{% url 'helpdesk_user_settings' %}'>{% trans "User Settings" %}</a></li>
{% if helpdesk_settings.HELPDESK_SHOW_CHANGE_PASSWORD and user.has_usable_password %}

4
helpdesk/templates/helpdesk/rss_list.html
View File

@ -6,7 +6,7 @@
<p>{% trans "The following RSS feeds are available for you to monitor using your preferred RSS software. With the exception of the 'Latest Activity' feed, all feeds provide information only on Open and Reopened cases. This ensures your RSS reader isn't full of information about closed or historical tasks." %}</p>
<dl>
<dt><a href='{% url 'helpdesk_rss_user' user.username %}'><img src='{{ STATIC_URL }}helpdesk/rss_icon.png' width='14' height='14' alt='{% trans "RSS Icon" %}' title='{% trans "My Open Tickets" %}' border='0' />{% trans "My Open Tickets" %}</a></dt>
<dt><a href='{% url 'helpdesk_rss_user' user.get_username %}'><img src='{{ STATIC_URL }}helpdesk/rss_icon.png' width='14' height='14' alt='{% trans "RSS Icon" %}' title='{% trans "My Open Tickets" %}' border='0' />{% trans "My Open Tickets" %}</a></dt>
<dd>{% trans "A summary of your open tickets - useful for getting alerted to new tickets opened for you" %}</dd>
<dt><a href='{% url 'helpdesk_rss_activity' %}'><img src='{{ STATIC_URL }}helpdesk/rss_icon.png' width='14' height='14' alt='{% trans "RSS Icon" %}' title='{% trans "Latest Activity" %}' border='0' />{% trans "Latest Activity" %}</a></dt>
@ -28,7 +28,7 @@
<tr>
<td>{{ queue.title }}</td>
<td align='center'><a href='{% url 'helpdesk_rss_queue' queue.slug %}'><img src='{{ STATIC_URL }}helpdesk/rss_icon.png' width='14' height='14' alt='{% trans "RSS Icon" %}' title='{% trans "Open Tickets" %}' border='0' /></a></td>
<td align='center'><a href='{% url 'helpdesk_rss_user_queue' user.username queue.slug %}'><img src='{{ STATIC_URL }}helpdesk/rss_icon.png' width='14' height='14' alt='{% trans "RSS Icon" %}' title='{% trans "My Open Tickets" %}' border='0' /></a></td>
<td align='center'><a href='{% url 'helpdesk_rss_user_queue' user.get_username queue.slug %}'><img src='{{ STATIC_URL }}helpdesk/rss_icon.png' width='14' height='14' alt='{% trans "RSS Icon" %}' title='{% trans "My Open Tickets" %}' border='0' /></a></td>
{% endfor %}
</tbody>
</table>

4
helpdesk/templates/helpdesk/system_settings.html
View File

@ -1,4 +1,4 @@
{% extends "helpdesk/base.html" %}{% load i18n %}{% load url from future %}
{% extends "helpdesk/base.html" %}{% load i18n %}{% load url from future %}{% load user_admin_url %}
{% block helpdesk_title %}{% trans "Change System Settings" %}{% endblock %}
@ -14,6 +14,6 @@
<li><a href='{% url 'admin:helpdesk_kbcategory_changelist' %}'>{% trans "Maintain Knowledgebase Categories" %}</a></li>
<li><a href='{% url 'admin:helpdesk_kbitem_changelist' %}'>{% trans "Maintain Knowledgebase Items" %}</a></li>
<li><a href='{% url 'admin:helpdesk_emailtemplate_changelist' %}'>{% trans "Maintain E-Mail Templates" %}</a></li>
<li><a href='{% url 'admin:auth_user_changelist' %}'>{% trans "Maintain Users" %}</a></li>
<li><a href='{% url 'changelist'|user_admin_url %}'>{% trans "Maintain Users" %}</a></li>
</ul>
{% endblock %}

6
helpdesk/templates/helpdesk/ticket_list.html
View File

@ -106,7 +106,7 @@ $(document).ready(function() {
<select id='id_owners' name='assigned_to' multiple='selected' size='5'>
{% for u in user_choices %}
<option value='{{ u.id }}'{% if u.id|in_list:query_params.filtering.assigned_to__id__in %} selected='selected'{% endif %}>
{{ u.username }}{% ifequal u user %} {% trans "(ME)" %}{% endifequal %}
{{ u.get_username }}{% ifequal u user %} {% trans "(ME)" %}{% endifequal %}
</option>
{% endfor %}
</select>
@ -199,7 +199,7 @@ $(document).ready(function() {
<form method='get' action='{% url 'helpdesk_list' %}'>
<p><label for='id_query_selector'>{% trans "Query" %}</label> <select name='saved_query' id='id_query_selector'>
{% for q in user_saved_queries %}
<option value='{{ q.id }}'>{{ q.title }}{% if q.shared %} (Shared{% ifnotequal user q.user %} by {{ q.user.username }}{% endifnotequal %}){% endif %}</option>
<option value='{{ q.id }}'>{{ q.title }}{% if q.shared %} (Shared{% ifnotequal user q.user %} by {{ q.user.get_username }}{% endifnotequal %}){% endif %}</option>
{% endfor %}
</select></p>
<input class="btn btn-primary" type='submit' value='{% trans "Run Query" %}'>
@ -257,7 +257,7 @@ $(document).ready(function() {
<p><label>{% trans "Select:" %} </label> <a href='#select_all' id='select_all'>{% trans "All" %}</a> <a href='#select_none' id='select_none'>{% trans "None" %}</a> <a href='#select_inverse' id='select_inverse'>{% trans "Inverse" %}</a></p>
<p><label for='id_mass_action'>{% trans "With Selected Tickets:" %}</label> <select name='action' id='id_mass_action'><option value='take'>{% trans "Take (Assign to me)" %}</option><option value='delete'>{% trans "Delete" %}</option><optgroup label='{% trans "Close" %}'><option value='close'>{% trans "Close (Don't Send E-Mail)" %}</option><option value='close_public'>{% trans "Close (Send E-Mail)" %}</option></optgroup><optgroup label='{% trans "Assign To" %}'><option value='unassign'>{% trans "Nobody (Unassign)" %}</option>{% for u in user_choices %}<option value='assign_{{ u.id }}'>{{ u.username }}</option>{% endfor %}</optgroup></select> <input type='submit' value='Go' /></p>
<p><label for='id_mass_action'>{% trans "With Selected Tickets:" %}</label> <select name='action' id='id_mass_action'><option value='take'>{% trans "Take (Assign to me)" %}</option><option value='delete'>{% trans "Delete" %}</option><optgroup label='{% trans "Close" %}'><option value='close'>{% trans "Close (Don't Send E-Mail)" %}</option><option value='close_public'>{% trans "Close (Send E-Mail)" %}</option></optgroup><optgroup label='{% trans "Assign To" %}'><option value='unassign'>{% trans "Nobody (Unassign)" %}</option>{% for u in user_choices %}<option value='assign_{{ u.id }}'>{{ u.get_username }}</option>{% endfor %}</optgroup></select> <input type='submit' value='Go' /></p>
{% csrf_token %}</form>
{% endblock %}
</div>

22
helpdesk/templatetags/user_admin_url.py Normal file
View File

@ -0,0 +1,22 @@
"""
django-helpdesk - A Django powered ticket tracker for small enterprise.
(c) Copyright 2008 Jutda. All Rights Reserved. See LICENSE for details.
templatetags/admin_url.py - Very simple template tag allow linking to the
right auth user model urls.
{% url 'changelist'|user_admin_url %}
"""
from django import template
from django.contrib.auth import get_user_model
def user_admin_url(action):
user = get_user_model()
return 'admin:%s_%s_%s' % (
user._meta.app_label, user._meta.module_name.lower(),
action)
register = template.Library()
register.filter(user_admin_url)

2
helpdesk/tests/navigation.py
View File

@ -25,7 +25,7 @@ class TestKBDisabled(TestCase):
"""Test proper rendering of navigation.html by accessing the dashboard"""
from django.core.urlresolvers import NoReverseMatch
self.client.login(username=get_staff_user().username, password='password')
self.client.login(username=get_staff_user().get_username(), password='password')
self.assertRaises(NoReverseMatch, reverse, 'helpdesk_kb_index')
try:
response = self.client.get(reverse('helpdesk_dashboard'))

2
helpdesk/views/api.py
View File

@ -110,7 +110,7 @@ class API:
def api_public_create_ticket(self):
form = TicketForm(self.request.POST)
form.fields['queue'].choices = [[q.id, q.title] for q in Queue.objects.all()]
form.fields['assigned_to'].choices = [[u.id, u.username] for u in User.objects.filter(is_active=True)]
form.fields['assigned_to'].choices = [[u.id, u.get_username()] for u in User.objects.filter(is_active=True)]
if form.is_valid():
ticket = form.save(user=self.request.user)

14
helpdesk/views/feeds.py
View File

@ -38,22 +38,22 @@ class OpenTicketsByUser(Feed):
if obj['queue']:
return _("Helpdesk: Open Tickets in queue %(queue)s for %(username)s") % {
'queue': obj['queue'].title,
'username': obj['user'].username,
'username': obj['user'].get_username(),
}
else:
return _("Helpdesk: Open Tickets for %(username)s") % {
'username': obj['user'].username,
'username': obj['user'].get_username(),
}
def description(self, obj):
if obj['queue']:
return _("Open and Reopened Tickets in queue %(queue)s for %(username)s") % {
'queue': obj['queue'].title,
'username': obj['user'].username,
'username': obj['user'].get_username(),
}
else:
return _("Open and Reopened Tickets for %(username)s") % {
'username': obj['user'].username,
'username': obj['user'].get_username(),
}
def link(self, obj):
@ -90,7 +90,7 @@ class OpenTicketsByUser(Feed):
def item_author_name(self, item):
if item.assigned_to:
return item.assigned_to.username
return item.assigned_to.get_username()
else:
return _('Unassigned')
@ -116,7 +116,7 @@ class UnassignedTickets(Feed):
def item_author_name(self, item):
if item.assigned_to:
return item.assigned_to.username
return item.assigned_to.get_username()
else:
return _('Unassigned')
@ -168,7 +168,7 @@ class OpenTicketsByQueue(Feed):
def item_author_name(self, item):
if item.assigned_to:
return item.assigned_to.username
return item.assigned_to.get_username()
else:
return _('Unassigned')

14
helpdesk/views/staff.py
View File

@ -261,7 +261,7 @@ def return_ticketccstring_and_show_subscribe(user, ticket):
''' used in view_ticket() and followup_edit()'''
# create the ticketcc_string and check whether current user is already
# subscribed
username = user.username.upper()
username = user.get_username().upper()
useremail = user.email.upper()
strings_to_check = list()
strings_to_check.append(username)
@ -364,7 +364,7 @@ def update_ticket(request, ticket_id, public=False):
if owner != 0 and ((ticket.assigned_to and owner != ticket.assigned_to.id) or not ticket.assigned_to):
new_user = User.objects.get(id=owner)
f.title = _('Assigned to %(username)s') % {
'username': new_user.username,
'username': new_user.get_username(),
}
ticket.assigned_to = new_user
reassigned = True
@ -571,7 +571,7 @@ def mass_update(request):
if action == 'assign' and t.assigned_to != user:
t.assigned_to = user
t.save()
f = FollowUp(ticket=t, date=timezone.now(), title=_('Assigned to %(username)s in bulk update' % {'username': user.username}), public=True, user=request.user)
f = FollowUp(ticket=t, date=timezone.now(), title=_('Assigned to %(username)s in bulk update' % {'username': user.get_username()}), public=True, user=request.user)
f.save()
elif action == 'unassign' and t.assigned_to is not None:
t.assigned_to = None
@ -849,14 +849,14 @@ edit_ticket = staff_member_required(edit_ticket)
def create_ticket(request):
if helpdesk_settings.HELPDESK_STAFF_ONLY_TICKET_OWNERS:
assignable_users = User.objects.filter(is_active=True, is_staff=True).order_by('username')
assignable_users = User.objects.filter(is_active=True, is_staff=True).order_by(User.USERNAME_FIELD)
else:
assignable_users = User.objects.filter(is_active=True).order_by('username')
assignable_users = User.objects.filter(is_active=True).order_by(User.USERNAME_FIELD)
if request.method == 'POST':
form = TicketForm(request.POST, request.FILES)
form.fields['queue'].choices = [('', '--------')] + [[q.id, q.title] for q in Queue.objects.all()]
form.fields['assigned_to'].choices = [('', '--------')] + [[u.id, u.username] for u in assignable_users]
form.fields['assigned_to'].choices = [('', '--------')] + [[u.id, u.get_username()] for u in assignable_users]
if form.is_valid():
ticket = form.save(user=request.user)
return HttpResponseRedirect(ticket.get_absolute_url())
@ -869,7 +869,7 @@ def create_ticket(request):
form = TicketForm(initial=initial_data)
form.fields['queue'].choices = [('', '--------')] + [[q.id, q.title] for q in Queue.objects.all()]
form.fields['assigned_to'].choices = [('', '--------')] + [[u.id, u.username] for u in assignable_users]
form.fields['assigned_to'].choices = [('', '--------')] + [[u.id, u.get_username()] for u in assignable_users]
if helpdesk_settings.HELPDESK_CREATE_TICKET_HIDE_ASSIGNED_TO:
form.fields['assigned_to'].widget = forms.HiddenInput()