Fixes GH-54: Stats crash without open tickets. This should have already been caught, so this patch fixes it and adds another sanity check at report runtime.

helpdesk/templates/helpdesk/report_index.html

@@ -3,7 +3,7 @@
 {% block helpdesk_title %}{% trans "Reports & Statistics" %}{% endblock %}
 
 {% block helpdesk_body %}
-{% ifequal num_tickets 0 %}{% blocktrans %}
+{% ifequal number_tickets 0 %}{% blocktrans %}
 <h2>Reports &amp; Statistics</h2>
 
 <p>You haven't created any tickets yet, so you cannot run any reports.</p>

helpdesk/views/staff.py

@@ -751,6 +751,8 @@ report_index = staff_member_required(report_index)
 
 
 def run_report(request, report):
+    if Ticket.objects.all().count() == 0:
+        return HttpResponseRedirect(reverse("helpdesk_report_index"))
     priority_sql = []
     priority_columns = []
     for p in Ticket.PRIORITY_CHOICES: