holm/django-helpdeskmig
1
0
Fork 0
mirror of https://gitea.mueller.network/extern/django-helpdesk.git synced 2024-11-21 23:43:11 +01:00
Code Issues Packages Projects Releases Wiki Activity

Adding status exclusion test

Browse Source
This commit is contained in:
Sam Splunks 2024-03-27 16:15:15 +00:00
parent e3a745f81a
commit 5e0df47a4f
1 changed files with 42 additions and 2 deletions
Show Stats Download Patch File Download Diff File Expand all files Collapse all files

44
helpdesk/tests/test_time_spent_auto.py
View File

@ -37,7 +37,7 @@ class TimeSpentAutoTestCase(TestCase):
) )
def test_add_two_followups_time_spent_auto(self): def test_add_two_followups_time_spent_auto(self):
"""Tests automatic time_spent calculation""" """Tests automatic time_spent calculation."""
# activate automatic calculation # activate automatic calculation
helpdesk_settings.FOLLOWUP_TIME_SPENT_AUTO = True helpdesk_settings.FOLLOWUP_TIME_SPENT_AUTO = True
helpdesk_settings.USE_TZ = True helpdesk_settings.USE_TZ = True
@ -102,7 +102,8 @@ class TimeSpentAutoTestCase(TestCase):
def test_followup_time_spent_auto_opening_hours(self): def test_followup_time_spent_auto_opening_hours(self):
"""Tests automatic time_spent calculation""" """Tests automatic time_spent calculation with opening hours and holidays."""
# activate automatic calculation # activate automatic calculation
helpdesk_settings.FOLLOWUP_TIME_SPENT_AUTO = True helpdesk_settings.FOLLOWUP_TIME_SPENT_AUTO = True
helpdesk_settings.FOLLOWUP_TIME_SPENT_OPENING_HOURS = { helpdesk_settings.FOLLOWUP_TIME_SPENT_OPENING_HOURS = {
@ -179,3 +180,42 @@ class TimeSpentAutoTestCase(TestCase):
self.assertEqual(followup1.time_spent.total_seconds(), assertion_delta.total_seconds()) self.assertEqual(followup1.time_spent.total_seconds(), assertion_delta.total_seconds())
self.assertEqual(ticket.time_spent.total_seconds(), assertion_delta.total_seconds()) self.assertEqual(ticket.time_spent.total_seconds(), assertion_delta.total_seconds())
def test_followup_time_spent_auto_exclude_statuses(self):
"""Tests automatic time_spent calculation OPEN_STATUS exclusion."""
# activate automatic calculation
helpdesk_settings.FOLLOWUP_TIME_SPENT_AUTO = True
# Follow-ups with OPEN_STATUS are excluded from time counting
helpdesk_settings.FOLLOWUP_TIME_SPENT_EXCLUDE_STATUSES = (Ticket.OPEN_STATUS,)
# create and setup test ticket time
ticket = Ticket.objects.create(**self.ticket_data)
ticket_time_p = datetime.strptime('2024-03-04T00:00:00+00:00', "%Y-%m-%dT%H:%M:%S%z")
ticket.created = ticket_time_p
ticket.modified = ticket_time_p
ticket.save()
fup_time_p = datetime.strptime('2024-03-10T00:00:00+00:00', "%Y-%m-%dT%H:%M:%S%z")
followup1 = FollowUp.objects.create(
ticket=ticket,
date=fup_time_p,
title="Testing followup",
comment="Testing followup time spent",
public=True,
user=self.user,
new_status=1,
message_id=uuid.uuid4().hex,
time_spent=None
)
followup1.save()
# The Follow-up time_spent should be zero as the default OPEN_STATUS was excluded from calculation
self.assertEqual(followup1.time_spent.total_seconds(), 0.0)
self.assertEqual(ticket.time_spent.total_seconds(), 0.0)
# Remove status exclusion
helpdesk_settings.FOLLOWUP_TIME_SPENT_EXCLUDE_STATUSES = ()