diff --git a/management/commands/get_email.py b/management/commands/get_email.py
index 281e6ae2..b1dd527d 100644
--- a/management/commands/get_email.py
+++ b/management/commands/get_email.py
@@ -122,7 +122,7 @@ def ticket_from_message(message, queue):
     message = email.message_from_string(msg)
     subject = message.get('subject', _('Created from e-mail'))
     subject = decodeUnknown(message.get_charset(), subject)
-    subject = subject.replace("Re: ", "").replace("Fw: ", "").strip()
+    subject = subject.replace("Re: ", "").replace("Fw: ", "").replace("RE: ", "").replace("FW: ", "").strip()
 
     sender = message.get('from', _('Unknown Sender'))
     sender = decodeUnknown(message.get_charset(), sender)
diff --git a/templates/helpdesk/dashboard.html b/templates/helpdesk/dashboard.html
index 278f00ba..0e80f74d 100644
--- a/templates/helpdesk/dashboard.html
+++ b/templates/helpdesk/dashboard.html
@@ -34,7 +34,7 @@
 <td><span title='{{ ticket.modified|date:"r" }}'>{{ ticket.modified|timesince }}</span></td>
 </tr>
 {% endfor %}
-{% if not unassigned_tickets %}
+{% if not user_tickets %}
 <tr class='row_odd'><td colspan='5'>{% trans "You have no tickets assigned to you." %}</td></tr>
 {% endif %}
 </table>