diff --git a/docs/settings.rst b/docs/settings.rst
index 9f9898a0..72792849 100644
--- a/docs/settings.rst
+++ b/docs/settings.rst
@@ -89,6 +89,10 @@ These changes are visible throughout django-helpdesk
 - **HELPDESK_ANON_ACCESS_RAISES_404** If True, redirects user to a 404 page when attempting to reach ticket pages while not logged in, rather than redirecting to a login screen.
 
   **Default:** ``HELPDESK_ANON_ACCESS_RAISES_404 = False``
+  
+- **HELPDESK_USE_SERVERSIDE_PROCESSING** If True, may improve performance by utilizing server-side processing of the full ticket list whenever performing queries on the ticket list. Set to False to restore the "classic" functionality using javascript.
+
+  **Default:** ``HELPDESK_USE_SERVERSIDE_PROCESSING = True``
 
 
 Options shown on public pages
diff --git a/helpdesk/settings.py b/helpdesk/settings.py
index 152d7347..5503f3d6 100644
--- a/helpdesk/settings.py
+++ b/helpdesk/settings.py
@@ -151,4 +151,5 @@ HELPDESK_ENABLE_PER_QUEUE_STAFF_PERMISSION = getattr(
 
 
 # Asynchronous Datatables - Optional
-USE_SERVERSIDE_PROCESSING = True
+HELPDESK_USE_SERVERSIDE_PROCESSING = getattr(
+    settings, 'HELPDESK_USE_SERVERSIDE_PROCESSING', True)