diff --git a/helpdesk/static/helpdesk/helpdesk-extend.css b/helpdesk/static/helpdesk/helpdesk-extend.css index b1085b8d..9edf415c 100644 --- a/helpdesk/static/helpdesk/helpdesk-extend.css +++ b/helpdesk/static/helpdesk/helpdesk-extend.css @@ -29,7 +29,9 @@ Bootstrap overrides #searchtabs {margin-bottom: 20px;} -.row_tablehead {background-color: #dbd5d9;} +.row_tablehead, table.table caption {background-color: #dbd5d9;} +table.table caption {height: 2em; line-height: 2em; font-weight: bold;} +table.ticket-stats caption {color: #fbff00; font-style: italic;} .errorlist {list-style: none; } .errorlist {padding: 0;} diff --git a/helpdesk/templates/helpdesk/dashboard.html b/helpdesk/templates/helpdesk/dashboard.html index ab97bc6c..86553e5f 100644 --- a/helpdesk/templates/helpdesk/dashboard.html +++ b/helpdesk/templates/helpdesk/dashboard.html @@ -10,8 +10,8 @@ + - @@ -31,11 +31,11 @@
-
{% trans "Helpdesk Summary" %}
{% trans "Helpdesk Summary" %}
{% trans "Queue" %}{% trans "Open" %}{% trans "Resolved" %}{% trans "Closed" %}
+
+ - - - + @@ -53,8 +53,8 @@ {% if all_tickets_reported_by_current_user %}
{% trans "Current Ticket Stats" %}
{% trans "Current Ticket Stats" %}
- {% trans "Average number of days until ticket is closed (all tickets): " %}{{ basic_ticket_stats.average_nbr_days_until_ticket_closed }}.
- {% trans "Average number of days until ticket is closed (tickets opened in last 60 days): " %}{{ basic_ticket_stats.average_nbr_days_until_ticket_closed_last_60_days }}. +
- {% trans "Average number of days until ticket is closed (all tickets): " %}{{ basic_ticket_stats.average_nbr_days_until_ticket_closed }}.
- {% trans "Average number of days until ticket is closed (tickets opened in last 60 days): " %}{{ basic_ticket_stats.average_nbr_days_until_ticket_closed_last_60_days }}. {% trans "Click" %} here {% trans "for detailed average by month." %}
- {% trans "Distribution of open tickets, grouped by time period:" %}
{% trans "Days since opened" %}{% trans "Number of open tickets" %}
+ - @@ -73,8 +73,8 @@ {% endif %}
{% trans "All Tickets submitted by you" %}
{% trans "All Tickets submitted by you" %}
#{% trans "Pr" %}{% trans "Title" %}{% trans "Queue" %}{% trans "Status" %}{% trans "Last Update" %}
+ - @@ -95,8 +95,8 @@
{% trans "Open Tickets assigned to you (you are working on this ticket)" %}
{% trans "Open Tickets assigned to you (you are working on this ticket)" %}
#{% trans "Pr" %}{% trans "Title" %}{% trans "Queue" %}{% trans "Status" %}{% trans "Last Update" %}
+ - @@ -119,8 +119,8 @@ {% if user_tickets_closed_resolved %}
{% trans "Unassigned Tickets" %} {% trans "(pick up a ticket if you start to work on it)" %}
{% trans "Unassigned Tickets" %} {% trans "(pick up a ticket if you start to work on it)" %}
#{% trans "Pr" %}{% trans "Title" %}{% trans "Queue" %}{% trans "Created" %} 
+ - diff --git a/helpdesk/templates/helpdesk/email_ignore_list.html b/helpdesk/templates/helpdesk/email_ignore_list.html index 2451e082..b2ba0b5c 100644 --- a/helpdesk/templates/helpdesk/email_ignore_list.html +++ b/helpdesk/templates/helpdesk/email_ignore_list.html @@ -8,8 +8,8 @@

The following e-mail addresses are currently being ignored by the incoming e-mail processor. You can add a new e-mail address to the list or delete any of the items below as required.

{% endblocktrans %}
{% trans "Closed & resolved Tickets you used to work on" %}
{% trans "Closed & resolved Tickets you used to work on" %}
#{% trans "Pr" %}{% trans "Title" %}{% trans "Queue" %}{% trans "Status" %}{% trans "Last Update" %}
+ - diff --git a/helpdesk/templates/helpdesk/kb_category.html b/helpdesk/templates/helpdesk/kb_category.html index 6a4a8bed..8821d36a 100644 --- a/helpdesk/templates/helpdesk/kb_category.html +++ b/helpdesk/templates/helpdesk/kb_category.html @@ -8,8 +8,8 @@

{{ category.description }}

{% trans "Ignored E-Mail Addresses" %}
{% trans "Ignored E-Mail Addresses" %}
{% trans "Name" %}{% trans "E-Mail Address" %}{% trans "Date Added" %}{% trans "Queues" %}{% trans "Keep in mailbox?" %}{% trans "Delete" %}
+ - diff --git a/helpdesk/templates/helpdesk/kb_index.html b/helpdesk/templates/helpdesk/kb_index.html index 30f1143b..e7abcb22 100644 --- a/helpdesk/templates/helpdesk/kb_index.html +++ b/helpdesk/templates/helpdesk/kb_index.html @@ -6,8 +6,8 @@

{% trans "We have listed a number of knowledgebase articles for your perusal in the following categories. Please check to see if any of these articles address your problem prior to opening a support ticket." %}

{% blocktrans with category.title as kbcat %}Knowledgebase Category: {{ kbcat }}{% endblocktrans %}
{% blocktrans with category.title as kbcat %}Knowledgebase Category: {{ kbcat }}{% endblocktrans %}
{% trans "Article" %}
+ - diff --git a/helpdesk/templates/helpdesk/kb_item.html b/helpdesk/templates/helpdesk/kb_item.html index b44c3169..f2db73e3 100644 --- a/helpdesk/templates/helpdesk/kb_item.html +++ b/helpdesk/templates/helpdesk/kb_item.html @@ -4,9 +4,7 @@

{% blocktrans with item.title as item %}Knowledgebase: {{ item }}{% endblocktrans %}

{% trans "Knowledgebase Categories" %}
{% trans "Knowledgebase Categories" %}
{% trans "Category" %}
- - - + diff --git a/helpdesk/templates/helpdesk/public_homepage.html b/helpdesk/templates/helpdesk/public_homepage.html index 4af8a6c8..11cfb16f 100644 --- a/helpdesk/templates/helpdesk/public_homepage.html +++ b/helpdesk/templates/helpdesk/public_homepage.html @@ -6,8 +6,8 @@

{% trans "Knowledgebase Articles" %}

{{ item.title }}
{{ item.title }}
{{ item.question }}
{{ item.answer|markdown }}
+ - @@ -49,7 +49,7 @@ {% endfor %} {% endcomment %} - +
diff --git a/helpdesk/templates/helpdesk/public_view_ticket.html b/helpdesk/templates/helpdesk/public_view_ticket.html index d77028bc..2cf8b76f 100644 --- a/helpdesk/templates/helpdesk/public_view_ticket.html +++ b/helpdesk/templates/helpdesk/public_view_ticket.html @@ -4,8 +4,8 @@ {% block helpdesk_body %}
{% trans "Knowledgebase Categories" %}
{% trans "Knowledgebase Categories" %}
{% trans "Category" %}
+ - diff --git a/helpdesk/templates/helpdesk/report_output.html b/helpdesk/templates/helpdesk/report_output.html index cda3ded4..5ddf6073 100644 --- a/helpdesk/templates/helpdesk/report_output.html +++ b/helpdesk/templates/helpdesk/report_output.html @@ -3,7 +3,7 @@ {% block helpdesk_title %}{% trans "Reports & Statistics" %}{% endblock %} {% block helpdesk_head %} - + @@ -30,8 +30,8 @@ {% endif %}
{{ ticket.ticket }} . {{ ticket.title }} [{{ ticket.get_status }}]
{{ ticket.ticket }} . {{ ticket.title }} [{{ ticket.get_status }}]
{% blocktrans with ticket.queue as queue_name %}Queue: {{ queue_name }}{% endblocktrans %}
+ -{% for h in headings %}{% endfor %} @@ -68,7 +68,7 @@ } } }); - + {% endifequal %} {% ifequal charttype "bar" %} @@ -99,7 +99,7 @@ } } }); - + {% endifequal %} diff --git a/helpdesk/templates/helpdesk/rss_list.html b/helpdesk/templates/helpdesk/rss_list.html index bdf5ea14..d4ead596 100644 --- a/helpdesk/templates/helpdesk/rss_list.html +++ b/helpdesk/templates/helpdesk/rss_list.html @@ -19,8 +19,8 @@

{% trans "These RSS feeds allow you to view a summary of either your own tickets, or all tickets, for each of the queues in your helpdesk. For example, if you manage the staff who utilise a particular queue, this may be used to view new tickets coming into that queue." %}

{{ title }}
{{ title }}
{% if forloop.first %}{{ h|title }}{% else %}{{ h }}{% endif %}
+ - diff --git a/helpdesk/templates/helpdesk/ticket_cc_list.html b/helpdesk/templates/helpdesk/ticket_cc_list.html index e857d569..905b2e94 100644 --- a/helpdesk/templates/helpdesk/ticket_cc_list.html +++ b/helpdesk/templates/helpdesk/ticket_cc_list.html @@ -10,8 +10,8 @@

You can add a new e-mail address to the list or delete any of the items below as required.

{% endblocktrans %}
{% trans "Per-Queue Feeds" %}
{% trans "Per-Queue Feeds" %}
{% trans "Queue" %}{% trans "All Open Tickets" %}{% trans "My Open Tickets" %}
+ - diff --git a/helpdesk/templates/helpdesk/ticket_list.html b/helpdesk/templates/helpdesk/ticket_list.html index 159b28a2..060a2b15 100644 --- a/helpdesk/templates/helpdesk/ticket_list.html +++ b/helpdesk/templates/helpdesk/ticket_list.html @@ -7,7 +7,7 @@
{% trans "Ticket CC List" %}
{% trans "Ticket CC List" %}
{% trans "E-Mail Address" %}{% trans "View?" %}{% trans "Update?" %}{% trans "Delete" %}