holm/django-helpdeskmig
1
0
Fork 0
mirror of https://gitea.mueller.network/extern/django-helpdesk.git synced 2024-11-22 16:03:19 +01:00
Code Issues Packages Projects Releases Wiki Activity

Work in progress on unicode chars

Browse Source
This commit is contained in:
Garret Wassermann 2017-02-15 18:51:20 -05:00
parent 7c5daa26ea
commit 6fec1015c3
3 changed files with 43 additions and 16 deletions
Show Stats Download Patch File Download Diff File Expand all files Collapse all files

1
.travis.yml
View File

@ -4,6 +4,7 @@ python:
- "2.7"
- 3.4.4
- "3.5"
- "3.6"
env:
- DJANGO=1.8.17

23
helpdesk/management/commands/get_email.py
View File

@ -10,6 +10,7 @@ scripts/get_email.py - Designed to be run from cron, this script checks the
helpdesk, creating tickets from the new messages (or
adding to existing tickets if needed)
"""
from __future__ import unicode_literals
from datetime import timedelta
import email
@ -158,7 +159,7 @@ def process_queue(q, logger):
msgNum = msg.split(" ")[0]
logger.info("Processing message %s" % msgNum)
full_message = "\n".join(server.retr(msgNum)[1])
full_message = encoding.force_text("\n".join(server.retr(msgNum)[1]), errors='ignore')
ticket = ticket_from_message(message=full_message, queue=q, logger=logger)
if ticket:
@ -198,7 +199,8 @@ def process_queue(q, logger):
for num in msgnums:
logger.info("Processing message %s" % num)
status, data = server.fetch(num, '(RFC822)')
ticket = ticket_from_message(message=encoding.smart_text(data[0][1], errors='replace'), queue=q, logger=logger)
full_message = encoding.force_text(data[0][1], errors='ignore')
ticket = ticket_from_message(message=full_message, queue=q, logger=logger)
if ticket:
server.store(num, '+FLAGS', '\\Deleted')
logger.info("Successfully processed message %s, deleted from IMAP server" % num)
@ -218,7 +220,8 @@ def process_queue(q, logger):
for i, m in enumerate(mail, 1):
logger.info("Processing message %d" % i)
with open(m, 'r') as f:
ticket = ticket_from_message(message=f.read(), queue=q, logger=logger)
full_message = encoding.force_text(f.read(), errors='ignore')
ticket = ticket_from_message(message=full_message, queue=q, logger=logger)
if ticket:
logger.info("Successfully processed message %d, ticket/comment created." % i)
try:
@ -243,10 +246,10 @@ def decodeUnknown(charset, string):
if type(string) is not str:
if not charset:
try:
return str(string, encoding='utf-8', errors='replace')
return str(string, encoding='utf-8', errors='ignore')
except:
return str(string, encoding='iso8859-1', errors='replace')
return str(string, encoding=charset, errors='replace')
return str(string, encoding='iso8859-1', errors='ignore')
return str(string, encoding=charset, errors='ignore')
return string
@ -255,7 +258,7 @@ def decode_mail_headers(string):
if six.PY2:
return u' '.join([unicode(msg, charset or 'utf-8') for msg, charset in decoded])
elif six.PY3:
return u' '.join([str(msg, encoding=charset, errors='replace') if charset else str(msg) for msg, charset in decoded])
return u' '.join([str(msg, encoding=charset, errors='ignore') if charset else str(msg) for msg, charset in decoded])
def ticket_from_message(message, queue, logger):
@ -302,9 +305,9 @@ def ticket_from_message(message, queue, logger):
if part.get_content_maintype() == 'text' and name is None:
if part.get_content_subtype() == 'plain':
body = EmailReplyParser.parse_reply(
decodeUnknown(part.get_content_charset(), part.get_payload(decode=True))
)
body = encoding.force_text(EmailReplyParser.parse_reply(
decodeUnknown(part.get_content_charset(), encoding.force_text(part.get_payload(decode=True)))
))
logger.debug("Discovered plain text MIME part")
else:
files.append(

33
helpdesk/tests/test_get_email.py
View File

@ -1,3 +1,5 @@
from __future__ import unicode_literals
from helpdesk.models import Queue, Ticket
from django.test import TestCase
from django.core.management import call_command
@ -40,7 +42,7 @@ class GetEmailCommonTests(TestCase):
class GetEmailParametricTemplate(object):
"""TestCase that checks email functionality accross methods and socks configs."""
"""TestCase that checks email functionality across methods and socks configs."""
def setUp(self):
@ -52,7 +54,8 @@ class GetEmailParametricTemplate(object):
"allow_email_submission": True,
"email_box_type": self.method,
"logging_dir": self.temp_logdir,
"logging_type": 'none'}
"logging_type": 'none'
}
if self.method == 'local':
kwargs["email_box_local_dir"] = '/var/lib/mail/helpdesk/'
@ -74,10 +77,13 @@ class GetEmailParametricTemplate(object):
def test_read_email(self):
"""Tests reading emails from a queue and creating tickets.
For each email source supported, we mock the backend to provide
authenticly formatted responses containing our test data."""
authentically formatted responses containing our test data."""
test_email = "To: update.public@example.com\nFrom: comment@example.com\nSubject: Some Comment\n\nThis is the helpdesk comment via email."
test_mail_len = len(test_email)
test_unicode_email = "To: update.public@example.com\nFrom: comment@example.com\nSubject: Some Unicode Comment\n\nThis is the helpdesk comment via email with unicode chars \u2013 inserted for testing purposes."
test_unicode_email_len = len(test_unicode_email)
if self.socks:
from socks import ProxyConnectionError
with self.assertRaisesRegexp(ProxyConnectionError, '%s:%s' % (unrouted_socks_server, unused_port)):
@ -98,13 +104,25 @@ class GetEmailParametricTemplate(object):
mocked_isfile.assert_any_call('/var/lib/mail/helpdesk/filename1')
mocked_isfile.assert_any_call('/var/lib/mail/helpdesk/filename2')
with mock.patch('helpdesk.management.commands.get_email.listdir') as mocked_listdir, \
mock.patch('helpdesk.management.commands.get_email.isfile') as mocked_isfile, \
mock.patch('builtins.open' if six.PY3 else '__builtin__.open', mock.mock_open(read_data=test_unicode_email)):
mocked_isfile.return_value = True
mocked_listdir.return_value = ['filename3']
call_command('get_email')
mocked_listdir.assert_called_with('/var/lib/mail/helpdesk/')
mocked_isfile.assert_any_call('/var/lib/mail/helpdesk/filename3')
elif self.method == 'pop3':
# mock poplib.POP3's list and retr methods to provide responses as per RFC 1939
pop3_emails = {
'1': ("+OK", test_email.split('\n')),
'2': ("+OK", test_email.split('\n')),
'3': ("+OK", test_unicode_email.split('\n')),
}
pop3_mail_list = ("+OK 2 messages", ("1 %d" % test_mail_len, "2 %d" % test_mail_len))
pop3_mail_list = ("+OK 3 messages", ("1 %d" % test_mail_len, "2 %d" % test_mail_len, "3 %d" % test_unicode_email_len))
mocked_poplib_server = mock.Mock()
mocked_poplib_server.list = mock.Mock(return_value=pop3_mail_list)
mocked_poplib_server.retr = mock.Mock(side_effect=lambda x: pop3_emails[x])
@ -117,8 +135,9 @@ class GetEmailParametricTemplate(object):
imap_emails = {
"1": ("OK", (("1", test_email),)),
"2": ("OK", (("2", test_email),)),
"3": ("OK", (("3", test_unicode_email),)),
}
imap_mail_list = ("OK", ("1 2",))
imap_mail_list = ("OK", ("1 2 3",))
mocked_imaplib_server = mock.Mock()
mocked_imaplib_server.search = mock.Mock(return_value=imap_mail_list)
@ -136,6 +155,10 @@ class GetEmailParametricTemplate(object):
self.assertEqual(ticket2.ticket_for_url, "QQ-%s" % ticket2.id)
self.assertEqual(ticket2.description, "This is the helpdesk comment via email.")
ticket3 = get_object_or_404(Ticket, pk=3)
self.assertEqual(ticket3.ticket_for_url, "QQ-%s" % ticket3.id)
self.assertEqual(ticket3.description, "This is the helpdesk comment via email with unicode chars \u2013 inserted for testing purposes.")
# build matrix of test cases
case_methods = [c[0] for c in Queue._meta.get_field('email_box_type').choices]