diff --git a/docs/settings.rst b/docs/settings.rst index 3d2c5032..2034693b 100644 --- a/docs/settings.rst +++ b/docs/settings.rst @@ -176,6 +176,21 @@ Options that change ticket updates **Default:** ``HELPDESK_STAFF_ONLY_TICKET_CC = False`` +Options that change ticket properties +------------------------------------- + +- **HELPDESK_TICKET_PRIORITY_CHOICES** Customize the priority choices for all tickets. + + The **default** is below:: + + HELPDESK_TICKET_PRIORITY_CHOICES = ( + (1, _('1. Critical')), + (2, _('2. High')), + (3, _('3. Normal')), + (4, _('4. Low')), + (5, _('5. Very Low')), + ) + Staff Ticket Creation Settings ------------------------------