From 7501e7fcd7aa13d6274886701fd62f9bcadd6dd1 Mon Sep 17 00:00:00 2001 From: Sam Splunks <72095718+samsplunks@users.noreply.github.com> Date: Wed, 24 Jan 2024 10:58:41 +0100 Subject: [PATCH] Update settings documentation for Ticket PRIORITY_CHOICES customization --- docs/settings.rst | 15 +++++++++++++++ 1 file changed, 15 insertions(+) diff --git a/docs/settings.rst b/docs/settings.rst index 3d2c5032..2034693b 100644 --- a/docs/settings.rst +++ b/docs/settings.rst @@ -176,6 +176,21 @@ Options that change ticket updates **Default:** ``HELPDESK_STAFF_ONLY_TICKET_CC = False`` +Options that change ticket properties +------------------------------------- + +- **HELPDESK_TICKET_PRIORITY_CHOICES** Customize the priority choices for all tickets. + + The **default** is below:: + + HELPDESK_TICKET_PRIORITY_CHOICES = ( + (1, _('1. Critical')), + (2, _('2. High')), + (3, _('3. Normal')), + (4, _('4. Low')), + (5, _('5. Very Low')), + ) + Staff Ticket Creation Settings ------------------------------