diff --git a/helpdesk/templates/helpdesk/public_view_ticket.html b/helpdesk/templates/helpdesk/public_view_ticket.html
index bbb21a89..1523d08a 100644
--- a/helpdesk/templates/helpdesk/public_view_ticket.html
+++ b/helpdesk/templates/helpdesk/public_view_ticket.html
@@ -4,7 +4,7 @@
 {% block helpdesk_body %}
 
 <table width='100%'>
-<tr class='row_tablehead'><td colspan='2'>{{ ticket.id }}. {{ ticket.title }} [{{ ticket.get_status }}]</td></tr>
+<tr class='row_tablehead'><td colspan='2'>{{ ticket.ticket }} . {{ ticket.title }} [{{ ticket.get_status }}]</td></tr>
 <tr class='row_columnheads'><th colspan='2'>{% blocktrans with ticket.queue as queue_name %}Queue: {{ queue_name }}{% endblocktrans %}</th></tr>
 
 <tr class='{% cycle 'row_odd' 'row_even' as rowcolors %}'>