mirror of
https://gitea.mueller.network/extern/django-helpdesk.git
synced 2024-11-23 00:13:32 +01:00
Merge pull request #447 from alexbarcelo/drop_south
Drop south_migrations
This commit is contained in:
Jonathan Barratt
GitHub
commit
7eceb35d43
@ -4,7 +4,6 @@
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branch = True
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branch = True
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include = helpdesk/*
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include = helpdesk/*
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omit =
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omit =
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*helpdesk/south_migrations/*
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*helpdesk/migrations/*
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*helpdesk/migrations/*
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[report]
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[report]
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@ -9,7 +9,7 @@
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# Add files or directories to the blacklist. They should be base names, not
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# Add files or directories to the blacklist. They should be base names, not
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# paths.
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# paths.
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ignore=CVS,migrations,south_migrations
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ignore=CVS,migrations
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# Pickle collected data for later comparisons.
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# Pickle collected data for later comparisons.
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persistent=yes
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persistent=yes
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@ -19,7 +19,7 @@ install:
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- pip install -q -r requirements.txt
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- pip install -q -r requirements.txt
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before_script:
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before_script:
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- "pep8 --exclude=migrations,south_migrations --ignore=E501 helpdesk"
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- "pep8 --exclude=migrations --ignore=E501 helpdesk"
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script:
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script:
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- coverage run --source='.' quicktest.py helpdesk
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- coverage run --source='.' quicktest.py helpdesk
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@ -1,490 +0,0 @@
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# encoding: utf-8
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import datetime
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from south.db import db
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from south.v2 import SchemaMigration
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from django.db import models
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class Migration(SchemaMigration):
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def forwards(self, orm):
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# Adding model 'Queue'
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db.create_table('helpdesk_queue', (
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('id', self.gf('django.db.models.fields.AutoField')(primary_key=True)),
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('title', self.gf('django.db.models.fields.CharField')(max_length=100)),
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('slug', self.gf('django.db.models.fields.SlugField')(max_length=50, db_index=True)),
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('email_address', self.gf('django.db.models.fields.EmailField')(max_length=75, null=True, blank=True)),
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('locale', self.gf('django.db.models.fields.CharField')(max_length=10, null=True, blank=True)),
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('allow_public_submission', self.gf('django.db.models.fields.BooleanField')(default=False)),
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('allow_email_submission', self.gf('django.db.models.fields.BooleanField')(default=False)),
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('escalate_days', self.gf('django.db.models.fields.IntegerField')(null=True, blank=True)),
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('new_ticket_cc', self.gf('django.db.models.fields.CharField')(max_length=200, null=True, blank=True)),
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('updated_ticket_cc', self.gf('django.db.models.fields.CharField')(max_length=200, null=True, blank=True)),
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('email_box_type', self.gf('django.db.models.fields.CharField')(max_length=5, null=True, blank=True)),
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('email_box_host', self.gf('django.db.models.fields.CharField')(max_length=200, null=True, blank=True)),
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('email_box_port', self.gf('django.db.models.fields.IntegerField')(null=True, blank=True)),
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('email_box_ssl', self.gf('django.db.models.fields.BooleanField')(default=False)),
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('email_box_user', self.gf('django.db.models.fields.CharField')(max_length=200, null=True, blank=True)),
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('email_box_pass', self.gf('django.db.models.fields.CharField')(max_length=200, null=True, blank=True)),
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('email_box_imap_folder', self.gf('django.db.models.fields.CharField')(max_length=100, null=True, blank=True)),
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('email_box_interval', self.gf('django.db.models.fields.IntegerField')(default='5', null=True, blank=True)),
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('email_box_last_check', self.gf('django.db.models.fields.DateTimeField')(null=True, blank=True)),
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))
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db.send_create_signal('helpdesk', ['Queue'])
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# Adding model 'Ticket'
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db.create_table('helpdesk_ticket', (
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('id', self.gf('django.db.models.fields.AutoField')(primary_key=True)),
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('title', self.gf('django.db.models.fields.CharField')(max_length=200)),
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('queue', self.gf('django.db.models.fields.related.ForeignKey')(to=orm['helpdesk.Queue'])),
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('created', self.gf('django.db.models.fields.DateTimeField')(blank=True)),
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('modified', self.gf('django.db.models.fields.DateTimeField')(blank=True)),
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('submitter_email', self.gf('django.db.models.fields.EmailField')(max_length=75, null=True, blank=True)),
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('assigned_to', self.gf('django.db.models.fields.related.ForeignKey')(related_name='assigned_to', blank=True, null=True, to=orm['auth.User'])),
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('status', self.gf('django.db.models.fields.IntegerField')(default=1)),
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('on_hold', self.gf('django.db.models.fields.BooleanField')(default=False)),
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('description', self.gf('django.db.models.fields.TextField')(null=True, blank=True)),
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('resolution', self.gf('django.db.models.fields.TextField')(null=True, blank=True)),
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('priority', self.gf('django.db.models.fields.IntegerField')(default=3, blank=3)),
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('last_escalation', self.gf('django.db.models.fields.DateTimeField')(null=True, blank=True)),
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))
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db.send_create_signal('helpdesk', ['Ticket'])
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# Adding model 'FollowUp'
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db.create_table('helpdesk_followup', (
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('id', self.gf('django.db.models.fields.AutoField')(primary_key=True)),
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('ticket', self.gf('django.db.models.fields.related.ForeignKey')(to=orm['helpdesk.Ticket'])),
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('date', self.gf('django.db.models.fields.DateTimeField')(default=datetime.datetime(2011, 4, 27, 15, 17, 4, 272904))),
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('title', self.gf('django.db.models.fields.CharField')(max_length=200, null=True, blank=True)),
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('comment', self.gf('django.db.models.fields.TextField')(null=True, blank=True)),
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('public', self.gf('django.db.models.fields.BooleanField')(default=False)),
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('user', self.gf('django.db.models.fields.related.ForeignKey')(to=orm['auth.User'], null=True, blank=True)),
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('new_status', self.gf('django.db.models.fields.IntegerField')(null=True, blank=True)),
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))
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db.send_create_signal('helpdesk', ['FollowUp'])
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# Adding model 'TicketChange'
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db.create_table('helpdesk_ticketchange', (
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('id', self.gf('django.db.models.fields.AutoField')(primary_key=True)),
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('followup', self.gf('django.db.models.fields.related.ForeignKey')(to=orm['helpdesk.FollowUp'])),
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('field', self.gf('django.db.models.fields.CharField')(max_length=100)),
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('old_value', self.gf('django.db.models.fields.TextField')(null=True, blank=True)),
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('new_value', self.gf('django.db.models.fields.TextField')(null=True, blank=True)),
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))
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db.send_create_signal('helpdesk', ['TicketChange'])
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# Adding model 'Attachment'
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db.create_table('helpdesk_attachment', (
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('id', self.gf('django.db.models.fields.AutoField')(primary_key=True)),
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('followup', self.gf('django.db.models.fields.related.ForeignKey')(to=orm['helpdesk.FollowUp'])),
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('file', self.gf('django.db.models.fields.files.FileField')(max_length=100)),
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('filename', self.gf('django.db.models.fields.CharField')(max_length=100)),
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('mime_type', self.gf('django.db.models.fields.CharField')(max_length=30)),
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('size', self.gf('django.db.models.fields.IntegerField')()),
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))
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db.send_create_signal('helpdesk', ['Attachment'])
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# Adding model 'PreSetReply'
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db.create_table('helpdesk_presetreply', (
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('id', self.gf('django.db.models.fields.AutoField')(primary_key=True)),
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('name', self.gf('django.db.models.fields.CharField')(max_length=100)),
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('body', self.gf('django.db.models.fields.TextField')()),
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))
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db.send_create_signal('helpdesk', ['PreSetReply'])
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# Adding M2M table for field queues on 'PreSetReply'
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db.create_table('helpdesk_presetreply_queues', (
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('id', models.AutoField(verbose_name='ID', primary_key=True, auto_created=True)),
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('presetreply', models.ForeignKey(orm['helpdesk.presetreply'], null=False)),
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('queue', models.ForeignKey(orm['helpdesk.queue'], null=False))
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))
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db.create_unique('helpdesk_presetreply_queues', ['presetreply_id', 'queue_id'])
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# Adding model 'EscalationExclusion'
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db.create_table('helpdesk_escalationexclusion', (
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('id', self.gf('django.db.models.fields.AutoField')(primary_key=True)),
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('name', self.gf('django.db.models.fields.CharField')(max_length=100)),
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('date', self.gf('django.db.models.fields.DateField')()),
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))
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db.send_create_signal('helpdesk', ['EscalationExclusion'])
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# Adding M2M table for field queues on 'EscalationExclusion'
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db.create_table('helpdesk_escalationexclusion_queues', (
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('id', models.AutoField(verbose_name='ID', primary_key=True, auto_created=True)),
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('escalationexclusion', models.ForeignKey(orm['helpdesk.escalationexclusion'], null=False)),
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('queue', models.ForeignKey(orm['helpdesk.queue'], null=False))
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))
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db.create_unique('helpdesk_escalationexclusion_queues', ['escalationexclusion_id', 'queue_id'])
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# Adding model 'EmailTemplate'
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db.create_table('helpdesk_emailtemplate', (
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('id', self.gf('django.db.models.fields.AutoField')(primary_key=True)),
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('template_name', self.gf('django.db.models.fields.CharField')(max_length=100)),
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('subject', self.gf('django.db.models.fields.CharField')(max_length=100)),
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('heading', self.gf('django.db.models.fields.CharField')(max_length=100)),
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('plain_text', self.gf('django.db.models.fields.TextField')()),
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('html', self.gf('django.db.models.fields.TextField')()),
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('locale', self.gf('django.db.models.fields.CharField')(max_length=10, null=True, blank=True)),
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))
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db.send_create_signal('helpdesk', ['EmailTemplate'])
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# Adding model 'KBCategory'
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db.create_table('helpdesk_kbcategory', (
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('id', self.gf('django.db.models.fields.AutoField')(primary_key=True)),
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('title', self.gf('django.db.models.fields.CharField')(max_length=100)),
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('slug', self.gf('django.db.models.fields.SlugField')(max_length=50, db_index=True)),
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('description', self.gf('django.db.models.fields.TextField')()),
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))
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db.send_create_signal('helpdesk', ['KBCategory'])
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# Adding model 'KBItem'
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db.create_table('helpdesk_kbitem', (
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('id', self.gf('django.db.models.fields.AutoField')(primary_key=True)),
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('category', self.gf('django.db.models.fields.related.ForeignKey')(to=orm['helpdesk.KBCategory'])),
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('title', self.gf('django.db.models.fields.CharField')(max_length=100)),
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('question', self.gf('django.db.models.fields.TextField')()),
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('answer', self.gf('django.db.models.fields.TextField')()),
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('votes', self.gf('django.db.models.fields.IntegerField')(default=0)),
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('recommendations', self.gf('django.db.models.fields.IntegerField')(default=0)),
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('last_updated', self.gf('django.db.models.fields.DateTimeField')(blank=True)),
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))
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db.send_create_signal('helpdesk', ['KBItem'])
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# Adding model 'SavedSearch'
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db.create_table('helpdesk_savedsearch', (
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('id', self.gf('django.db.models.fields.AutoField')(primary_key=True)),
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('user', self.gf('django.db.models.fields.related.ForeignKey')(to=orm['auth.User'])),
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('title', self.gf('django.db.models.fields.CharField')(max_length=100)),
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('shared', self.gf('django.db.models.fields.BooleanField')(default=False)),
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('query', self.gf('django.db.models.fields.TextField')()),
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))
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db.send_create_signal('helpdesk', ['SavedSearch'])
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# Adding model 'UserSettings'
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db.create_table('helpdesk_usersettings', (
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('id', self.gf('django.db.models.fields.AutoField')(primary_key=True)),
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('user', self.gf('django.db.models.fields.related.OneToOneField')(to=orm['auth.User'], unique=True)),
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('settings_pickled', self.gf('django.db.models.fields.TextField')(null=True, blank=True)),
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))
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db.send_create_signal('helpdesk', ['UserSettings'])
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# Adding model 'IgnoreEmail'
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db.create_table('helpdesk_ignoreemail', (
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('id', self.gf('django.db.models.fields.AutoField')(primary_key=True)),
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('name', self.gf('django.db.models.fields.CharField')(max_length=100)),
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('date', self.gf('django.db.models.fields.DateField')(blank=True)),
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('email_address', self.gf('django.db.models.fields.CharField')(max_length=150)),
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('keep_in_mailbox', self.gf('django.db.models.fields.BooleanField')(default=False)),
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))
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db.send_create_signal('helpdesk', ['IgnoreEmail'])
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# Adding M2M table for field queues on 'IgnoreEmail'
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db.create_table('helpdesk_ignoreemail_queues', (
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('id', models.AutoField(verbose_name='ID', primary_key=True, auto_created=True)),
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('ignoreemail', models.ForeignKey(orm['helpdesk.ignoreemail'], null=False)),
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('queue', models.ForeignKey(orm['helpdesk.queue'], null=False))
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))
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db.create_unique('helpdesk_ignoreemail_queues', ['ignoreemail_id', 'queue_id'])
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# Adding model 'TicketCC'
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db.create_table('helpdesk_ticketcc', (
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('id', self.gf('django.db.models.fields.AutoField')(primary_key=True)),
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('ticket', self.gf('django.db.models.fields.related.ForeignKey')(to=orm['helpdesk.Ticket'])),
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('user', self.gf('django.db.models.fields.related.ForeignKey')(to=orm['auth.User'], null=True, blank=True)),
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('email', self.gf('django.db.models.fields.EmailField')(max_length=75, null=True, blank=True)),
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('can_view', self.gf('django.db.models.fields.BooleanField')(default=False)),
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('can_update', self.gf('django.db.models.fields.BooleanField')(default=False)),
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))
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db.send_create_signal('helpdesk', ['TicketCC'])
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# Adding model 'CustomField'
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db.create_table('helpdesk_customfield', (
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('id', self.gf('django.db.models.fields.AutoField')(primary_key=True)),
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('name', self.gf('django.db.models.fields.SlugField')(max_length=50, unique=True, db_index=True)),
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('label', self.gf('django.db.models.fields.CharField')(max_length='30')),
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('help_text', self.gf('django.db.models.fields.TextField')(null=True, blank=True)),
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('data_type', self.gf('django.db.models.fields.CharField')(max_length=100)),
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('max_length', self.gf('django.db.models.fields.IntegerField')(null=True, blank=True)),
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('decimal_places', self.gf('django.db.models.fields.IntegerField')(null=True, blank=True)),
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('list_values', self.gf('django.db.models.fields.TextField')(null=True, blank=True)),
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('required', self.gf('django.db.models.fields.BooleanField')(default=False)),
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('staff_only', self.gf('django.db.models.fields.BooleanField')(default=False)),
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))
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db.send_create_signal('helpdesk', ['CustomField'])
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# Adding model 'TicketCustomFieldValue'
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db.create_table('helpdesk_ticketcustomfieldvalue', (
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('id', self.gf('django.db.models.fields.AutoField')(primary_key=True)),
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('ticket', self.gf('django.db.models.fields.related.ForeignKey')(to=orm['helpdesk.Ticket'])),
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('field', self.gf('django.db.models.fields.related.ForeignKey')(to=orm['helpdesk.CustomField'])),
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('value', self.gf('django.db.models.fields.TextField')(null=True, blank=True)),
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))
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db.send_create_signal('helpdesk', ['TicketCustomFieldValue'])
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|
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# Adding unique constraint on 'TicketCustomFieldValue', fields ['ticket', 'field']
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db.create_unique('helpdesk_ticketcustomfieldvalue', ['ticket_id', 'field_id'])
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def backwards(self, orm):
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# Removing unique constraint on 'TicketCustomFieldValue', fields ['ticket', 'field']
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db.delete_unique('helpdesk_ticketcustomfieldvalue', ['ticket_id', 'field_id'])
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# Deleting model 'Queue'
|
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db.delete_table('helpdesk_queue')
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|
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# Deleting model 'Ticket'
|
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db.delete_table('helpdesk_ticket')
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|
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# Deleting model 'FollowUp'
|
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db.delete_table('helpdesk_followup')
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|
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||||||
# Deleting model 'TicketChange'
|
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||||||
db.delete_table('helpdesk_ticketchange')
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|
|
||||||
# Deleting model 'Attachment'
|
|
||||||
db.delete_table('helpdesk_attachment')
|
|
||||||
|
|
||||||
# Deleting model 'PreSetReply'
|
|
||||||
db.delete_table('helpdesk_presetreply')
|
|
||||||
|
|
||||||
# Removing M2M table for field queues on 'PreSetReply'
|
|
||||||
db.delete_table('helpdesk_presetreply_queues')
|
|
||||||
|
|
||||||
# Deleting model 'EscalationExclusion'
|
|
||||||
db.delete_table('helpdesk_escalationexclusion')
|
|
||||||
|
|
||||||
# Removing M2M table for field queues on 'EscalationExclusion'
|
|
||||||
db.delete_table('helpdesk_escalationexclusion_queues')
|
|
||||||
|
|
||||||
# Deleting model 'EmailTemplate'
|
|
||||||
db.delete_table('helpdesk_emailtemplate')
|
|
||||||
|
|
||||||
# Deleting model 'KBCategory'
|
|
||||||
db.delete_table('helpdesk_kbcategory')
|
|
||||||
|
|
||||||
# Deleting model 'KBItem'
|
|
||||||
db.delete_table('helpdesk_kbitem')
|
|
||||||
|
|
||||||
# Deleting model 'SavedSearch'
|
|
||||||
db.delete_table('helpdesk_savedsearch')
|
|
||||||
|
|
||||||
# Deleting model 'UserSettings'
|
|
||||||
db.delete_table('helpdesk_usersettings')
|
|
||||||
|
|
||||||
# Deleting model 'IgnoreEmail'
|
|
||||||
db.delete_table('helpdesk_ignoreemail')
|
|
||||||
|
|
||||||
# Removing M2M table for field queues on 'IgnoreEmail'
|
|
||||||
db.delete_table('helpdesk_ignoreemail_queues')
|
|
||||||
|
|
||||||
# Deleting model 'TicketCC'
|
|
||||||
db.delete_table('helpdesk_ticketcc')
|
|
||||||
|
|
||||||
# Deleting model 'CustomField'
|
|
||||||
db.delete_table('helpdesk_customfield')
|
|
||||||
|
|
||||||
# Deleting model 'TicketCustomFieldValue'
|
|
||||||
db.delete_table('helpdesk_ticketcustomfieldvalue')
|
|
||||||
|
|
||||||
|
|
||||||
models = {
|
|
||||||
'auth.group': {
|
|
||||||
'Meta': {'object_name': 'Group'},
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'max_length': '80', 'unique': 'True'}),
|
|
||||||
'permissions': ('django.db.models.fields.related.ManyToManyField', [], {'to': "orm['auth.Permission']", 'symmetrical': 'False', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'auth.permission': {
|
|
||||||
'Meta': {'ordering': "('content_type__app_label', 'content_type__model', 'codename')", 'unique_together': "(('content_type', 'codename'),)", 'object_name': 'Permission'},
|
|
||||||
'codename': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'content_type': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['contenttypes.ContentType']"}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'max_length': '50'})
|
|
||||||
},
|
|
||||||
'auth.user': {
|
|
||||||
'Meta': {'object_name': 'User'},
|
|
||||||
'date_joined': ('django.db.models.fields.DateTimeField', [], {'default': 'datetime.datetime.now'}),
|
|
||||||
'email': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'blank': 'True'}),
|
|
||||||
'first_name': ('django.db.models.fields.CharField', [], {'max_length': '30', 'blank': 'True'}),
|
|
||||||
'groups': ('django.db.models.fields.related.ManyToManyField', [], {'to': "orm['auth.Group']", 'symmetrical': 'False', 'blank': 'True'}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'is_active': ('django.db.models.fields.BooleanField', [], {'default': 'True'}),
|
|
||||||
'is_staff': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'is_superuser': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'last_login': ('django.db.models.fields.DateTimeField', [], {'default': 'datetime.datetime.now'}),
|
|
||||||
'last_name': ('django.db.models.fields.CharField', [], {'max_length': '30', 'blank': 'True'}),
|
|
||||||
'password': ('django.db.models.fields.CharField', [], {'max_length': '128'}),
|
|
||||||
'user_permissions': ('django.db.models.fields.related.ManyToManyField', [], {'to': "orm['auth.Permission']", 'symmetrical': 'False', 'blank': 'True'}),
|
|
||||||
'username': ('django.db.models.fields.CharField', [], {'max_length': '30', 'unique': 'True'})
|
|
||||||
},
|
|
||||||
'contenttypes.contenttype': {
|
|
||||||
'Meta': {'ordering': "('name',)", 'unique_together': "(('app_label', 'model'),)", 'object_name': 'ContentType', 'db_table': "'django_content_type'"},
|
|
||||||
'app_label': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'model': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'})
|
|
||||||
},
|
|
||||||
'helpdesk.attachment': {
|
|
||||||
'Meta': {'ordering': "['filename']", 'object_name': 'Attachment'},
|
|
||||||
'file': ('django.db.models.fields.files.FileField', [], {'max_length': '100'}),
|
|
||||||
'filename': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'followup': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.FollowUp']"}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'mime_type': ('django.db.models.fields.CharField', [], {'max_length': '30'}),
|
|
||||||
'size': ('django.db.models.fields.IntegerField', [], {})
|
|
||||||
},
|
|
||||||
'helpdesk.customfield': {
|
|
||||||
'Meta': {'object_name': 'CustomField'},
|
|
||||||
'data_type': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'decimal_places': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'help_text': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'label': ('django.db.models.fields.CharField', [], {'max_length': "'30'"}),
|
|
||||||
'list_values': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'max_length': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'name': ('django.db.models.fields.SlugField', [], {'max_length': '50', 'unique': 'True', 'db_index': 'True'}),
|
|
||||||
'required': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'staff_only': ('django.db.models.fields.BooleanField', [], {'default': 'False'})
|
|
||||||
},
|
|
||||||
'helpdesk.emailtemplate': {
|
|
||||||
'Meta': {'ordering': "['template_name', 'locale']", 'object_name': 'EmailTemplate'},
|
|
||||||
'heading': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'html': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'locale': ('django.db.models.fields.CharField', [], {'max_length': '10', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'plain_text': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
'subject': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'template_name': ('django.db.models.fields.CharField', [], {'max_length': '100'})
|
|
||||||
},
|
|
||||||
'helpdesk.escalationexclusion': {
|
|
||||||
'Meta': {'object_name': 'EscalationExclusion'},
|
|
||||||
'date': ('django.db.models.fields.DateField', [], {}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'queues': ('django.db.models.fields.related.ManyToManyField', [], {'to': "orm['helpdesk.Queue']", 'symmetrical': 'False', 'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'helpdesk.followup': {
|
|
||||||
'Meta': {'ordering': "['date']", 'object_name': 'FollowUp'},
|
|
||||||
'comment': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'date': ('django.db.models.fields.DateTimeField', [], {'default': 'datetime.datetime(2011, 4, 27, 15, 17, 4, 272904)'}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'new_status': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'public': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.Ticket']"}),
|
|
||||||
'title': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'user': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['auth.User']", 'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'helpdesk.ignoreemail': {
|
|
||||||
'Meta': {'object_name': 'IgnoreEmail'},
|
|
||||||
'date': ('django.db.models.fields.DateField', [], {'blank': 'True'}),
|
|
||||||
'email_address': ('django.db.models.fields.CharField', [], {'max_length': '150'}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'keep_in_mailbox': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'queues': ('django.db.models.fields.related.ManyToManyField', [], {'to': "orm['helpdesk.Queue']", 'symmetrical': 'False', 'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'helpdesk.kbcategory': {
|
|
||||||
'Meta': {'ordering': "['title']", 'object_name': 'KBCategory'},
|
|
||||||
'description': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'slug': ('django.db.models.fields.SlugField', [], {'max_length': '50', 'db_index': 'True'}),
|
|
||||||
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'})
|
|
||||||
},
|
|
||||||
'helpdesk.kbitem': {
|
|
||||||
'Meta': {'ordering': "['title']", 'object_name': 'KBItem'},
|
|
||||||
'answer': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
'category': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.KBCategory']"}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'last_updated': ('django.db.models.fields.DateTimeField', [], {'blank': 'True'}),
|
|
||||||
'question': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
'recommendations': ('django.db.models.fields.IntegerField', [], {'default': '0'}),
|
|
||||||
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'votes': ('django.db.models.fields.IntegerField', [], {'default': '0'})
|
|
||||||
},
|
|
||||||
'helpdesk.presetreply': {
|
|
||||||
'Meta': {'ordering': "['name']", 'object_name': 'PreSetReply'},
|
|
||||||
'body': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'queues': ('django.db.models.fields.related.ManyToManyField', [], {'to': "orm['helpdesk.Queue']", 'symmetrical': 'False', 'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'helpdesk.queue': {
|
|
||||||
'Meta': {'ordering': "('title',)", 'object_name': 'Queue'},
|
|
||||||
'allow_email_submission': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'allow_public_submission': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'email_address': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_host': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_imap_folder': ('django.db.models.fields.CharField', [], {'max_length': '100', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_interval': ('django.db.models.fields.IntegerField', [], {'default': "'5'", 'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_last_check': ('django.db.models.fields.DateTimeField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_pass': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_port': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_ssl': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'email_box_type': ('django.db.models.fields.CharField', [], {'max_length': '5', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_user': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'escalate_days': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'locale': ('django.db.models.fields.CharField', [], {'max_length': '10', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'new_ticket_cc': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'slug': ('django.db.models.fields.SlugField', [], {'max_length': '50', 'db_index': 'True'}),
|
|
||||||
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'updated_ticket_cc': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'helpdesk.savedsearch': {
|
|
||||||
'Meta': {'object_name': 'SavedSearch'},
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'query': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
'shared': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'user': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['auth.User']"})
|
|
||||||
},
|
|
||||||
'helpdesk.ticket': {
|
|
||||||
'Meta': {'object_name': 'Ticket'},
|
|
||||||
'assigned_to': ('django.db.models.fields.related.ForeignKey', [], {'related_name': "'assigned_to'", 'blank': 'True', 'null': 'True', 'to': "orm['auth.User']"}),
|
|
||||||
'created': ('django.db.models.fields.DateTimeField', [], {'blank': 'True'}),
|
|
||||||
'description': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'last_escalation': ('django.db.models.fields.DateTimeField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'modified': ('django.db.models.fields.DateTimeField', [], {'blank': 'True'}),
|
|
||||||
'on_hold': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'priority': ('django.db.models.fields.IntegerField', [], {'default': '3', 'blank': '3'}),
|
|
||||||
'queue': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.Queue']"}),
|
|
||||||
'resolution': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'status': ('django.db.models.fields.IntegerField', [], {'default': '1'}),
|
|
||||||
'submitter_email': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'title': ('django.db.models.fields.CharField', [], {'max_length': '200'})
|
|
||||||
},
|
|
||||||
'helpdesk.ticketcc': {
|
|
||||||
'Meta': {'object_name': 'TicketCC'},
|
|
||||||
'can_update': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'can_view': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'email': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.Ticket']"}),
|
|
||||||
'user': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['auth.User']", 'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'helpdesk.ticketchange': {
|
|
||||||
'Meta': {'object_name': 'TicketChange'},
|
|
||||||
'field': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'followup': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.FollowUp']"}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'new_value': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'old_value': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'helpdesk.ticketcustomfieldvalue': {
|
|
||||||
'Meta': {'unique_together': "(('ticket', 'field'),)", 'object_name': 'TicketCustomFieldValue'},
|
|
||||||
'field': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.CustomField']"}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.Ticket']"}),
|
|
||||||
'value': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'helpdesk.usersettings': {
|
|
||||||
'Meta': {'object_name': 'UserSettings'},
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'settings_pickled': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'user': ('django.db.models.fields.related.OneToOneField', [], {'to': "orm['auth.User']", 'unique': 'True'})
|
|
||||||
}
|
|
||||||
}
|
|
||||||
|
|
||||||
complete_apps = ['helpdesk']
|
|
||||||
@ -1,237 +0,0 @@
|
|||||||
# encoding: utf-8
|
|
||||||
import datetime
|
|
||||||
from south.db import db
|
|
||||||
from south.v2 import SchemaMigration
|
|
||||||
from django.db import models
|
|
||||||
|
|
||||||
class Migration(SchemaMigration):
|
|
||||||
|
|
||||||
def forwards(self, orm):
|
|
||||||
|
|
||||||
# Adding model 'TicketDependency'
|
|
||||||
db.create_table('helpdesk_ticketdependency', (
|
|
||||||
('id', self.gf('django.db.models.fields.AutoField')(primary_key=True)),
|
|
||||||
('ticket', self.gf('django.db.models.fields.related.ForeignKey')(related_name='ticket', to=orm['helpdesk.Ticket'])),
|
|
||||||
('depends_on', self.gf('django.db.models.fields.related.ForeignKey')(related_name='depends_on', to=orm['helpdesk.Ticket'])),
|
|
||||||
))
|
|
||||||
db.send_create_signal('helpdesk', ['TicketDependency'])
|
|
||||||
|
|
||||||
# Adding unique constraint on 'TicketDependency', fields ['ticket', 'depends_on']
|
|
||||||
db.create_unique('helpdesk_ticketdependency', ['ticket_id', 'depends_on_id'])
|
|
||||||
|
|
||||||
|
|
||||||
def backwards(self, orm):
|
|
||||||
|
|
||||||
# Removing unique constraint on 'TicketDependency', fields ['ticket', 'depends_on']
|
|
||||||
db.delete_unique('helpdesk_ticketdependency', ['ticket_id', 'depends_on_id'])
|
|
||||||
|
|
||||||
# Deleting model 'TicketDependency'
|
|
||||||
db.delete_table('helpdesk_ticketdependency')
|
|
||||||
|
|
||||||
|
|
||||||
models = {
|
|
||||||
'auth.group': {
|
|
||||||
'Meta': {'object_name': 'Group'},
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'max_length': '80', 'unique': 'True'}),
|
|
||||||
'permissions': ('django.db.models.fields.related.ManyToManyField', [], {'to': "orm['auth.Permission']", 'symmetrical': 'False', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'auth.permission': {
|
|
||||||
'Meta': {'ordering': "('content_type__app_label', 'content_type__model', 'codename')", 'unique_together': "(('content_type', 'codename'),)", 'object_name': 'Permission'},
|
|
||||||
'codename': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'content_type': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['contenttypes.ContentType']"}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'max_length': '50'})
|
|
||||||
},
|
|
||||||
'auth.user': {
|
|
||||||
'Meta': {'object_name': 'User'},
|
|
||||||
'date_joined': ('django.db.models.fields.DateTimeField', [], {'default': 'datetime.datetime.now'}),
|
|
||||||
'email': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'blank': 'True'}),
|
|
||||||
'first_name': ('django.db.models.fields.CharField', [], {'max_length': '30', 'blank': 'True'}),
|
|
||||||
'groups': ('django.db.models.fields.related.ManyToManyField', [], {'to': "orm['auth.Group']", 'symmetrical': 'False', 'blank': 'True'}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'is_active': ('django.db.models.fields.BooleanField', [], {'default': 'True'}),
|
|
||||||
'is_staff': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'is_superuser': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'last_login': ('django.db.models.fields.DateTimeField', [], {'default': 'datetime.datetime.now'}),
|
|
||||||
'last_name': ('django.db.models.fields.CharField', [], {'max_length': '30', 'blank': 'True'}),
|
|
||||||
'password': ('django.db.models.fields.CharField', [], {'max_length': '128'}),
|
|
||||||
'user_permissions': ('django.db.models.fields.related.ManyToManyField', [], {'to': "orm['auth.Permission']", 'symmetrical': 'False', 'blank': 'True'}),
|
|
||||||
'username': ('django.db.models.fields.CharField', [], {'max_length': '30', 'unique': 'True'})
|
|
||||||
},
|
|
||||||
'contenttypes.contenttype': {
|
|
||||||
'Meta': {'ordering': "('name',)", 'unique_together': "(('app_label', 'model'),)", 'object_name': 'ContentType', 'db_table': "'django_content_type'"},
|
|
||||||
'app_label': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'model': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'})
|
|
||||||
},
|
|
||||||
'helpdesk.attachment': {
|
|
||||||
'Meta': {'ordering': "['filename']", 'object_name': 'Attachment'},
|
|
||||||
'file': ('django.db.models.fields.files.FileField', [], {'max_length': '100'}),
|
|
||||||
'filename': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'followup': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.FollowUp']"}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'mime_type': ('django.db.models.fields.CharField', [], {'max_length': '30'}),
|
|
||||||
'size': ('django.db.models.fields.IntegerField', [], {})
|
|
||||||
},
|
|
||||||
'helpdesk.customfield': {
|
|
||||||
'Meta': {'object_name': 'CustomField'},
|
|
||||||
'data_type': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'decimal_places': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'help_text': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'label': ('django.db.models.fields.CharField', [], {'max_length': "'30'"}),
|
|
||||||
'list_values': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'max_length': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'name': ('django.db.models.fields.SlugField', [], {'max_length': '50', 'unique': 'True', 'db_index': 'True'}),
|
|
||||||
'required': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'staff_only': ('django.db.models.fields.BooleanField', [], {'default': 'False'})
|
|
||||||
},
|
|
||||||
'helpdesk.emailtemplate': {
|
|
||||||
'Meta': {'ordering': "['template_name', 'locale']", 'object_name': 'EmailTemplate'},
|
|
||||||
'heading': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'html': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'locale': ('django.db.models.fields.CharField', [], {'max_length': '10', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'plain_text': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
'subject': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'template_name': ('django.db.models.fields.CharField', [], {'max_length': '100'})
|
|
||||||
},
|
|
||||||
'helpdesk.escalationexclusion': {
|
|
||||||
'Meta': {'object_name': 'EscalationExclusion'},
|
|
||||||
'date': ('django.db.models.fields.DateField', [], {}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'queues': ('django.db.models.fields.related.ManyToManyField', [], {'to': "orm['helpdesk.Queue']", 'symmetrical': 'False', 'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'helpdesk.followup': {
|
|
||||||
'Meta': {'ordering': "['date']", 'object_name': 'FollowUp'},
|
|
||||||
'comment': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'date': ('django.db.models.fields.DateTimeField', [], {'default': 'datetime.datetime(2011, 5, 10, 12, 20, 8, 45416)'}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'new_status': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'public': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.Ticket']"}),
|
|
||||||
'title': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'user': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['auth.User']", 'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'helpdesk.ignoreemail': {
|
|
||||||
'Meta': {'object_name': 'IgnoreEmail'},
|
|
||||||
'date': ('django.db.models.fields.DateField', [], {'blank': 'True'}),
|
|
||||||
'email_address': ('django.db.models.fields.CharField', [], {'max_length': '150'}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'keep_in_mailbox': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'queues': ('django.db.models.fields.related.ManyToManyField', [], {'to': "orm['helpdesk.Queue']", 'symmetrical': 'False', 'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'helpdesk.kbcategory': {
|
|
||||||
'Meta': {'ordering': "['title']", 'object_name': 'KBCategory'},
|
|
||||||
'description': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'slug': ('django.db.models.fields.SlugField', [], {'max_length': '50', 'db_index': 'True'}),
|
|
||||||
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'})
|
|
||||||
},
|
|
||||||
'helpdesk.kbitem': {
|
|
||||||
'Meta': {'ordering': "['title']", 'object_name': 'KBItem'},
|
|
||||||
'answer': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
'category': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.KBCategory']"}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'last_updated': ('django.db.models.fields.DateTimeField', [], {'blank': 'True'}),
|
|
||||||
'question': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
'recommendations': ('django.db.models.fields.IntegerField', [], {'default': '0'}),
|
|
||||||
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'votes': ('django.db.models.fields.IntegerField', [], {'default': '0'})
|
|
||||||
},
|
|
||||||
'helpdesk.presetreply': {
|
|
||||||
'Meta': {'ordering': "['name']", 'object_name': 'PreSetReply'},
|
|
||||||
'body': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'queues': ('django.db.models.fields.related.ManyToManyField', [], {'to': "orm['helpdesk.Queue']", 'symmetrical': 'False', 'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'helpdesk.queue': {
|
|
||||||
'Meta': {'ordering': "('title',)", 'object_name': 'Queue'},
|
|
||||||
'allow_email_submission': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'allow_public_submission': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'email_address': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_host': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_imap_folder': ('django.db.models.fields.CharField', [], {'max_length': '100', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_interval': ('django.db.models.fields.IntegerField', [], {'default': "'5'", 'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_last_check': ('django.db.models.fields.DateTimeField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_pass': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_port': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_ssl': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'email_box_type': ('django.db.models.fields.CharField', [], {'max_length': '5', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_user': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'escalate_days': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'locale': ('django.db.models.fields.CharField', [], {'max_length': '10', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'new_ticket_cc': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'slug': ('django.db.models.fields.SlugField', [], {'max_length': '50', 'db_index': 'True'}),
|
|
||||||
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'updated_ticket_cc': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'helpdesk.savedsearch': {
|
|
||||||
'Meta': {'object_name': 'SavedSearch'},
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'query': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
'shared': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'user': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['auth.User']"})
|
|
||||||
},
|
|
||||||
'helpdesk.ticket': {
|
|
||||||
'Meta': {'object_name': 'Ticket'},
|
|
||||||
'assigned_to': ('django.db.models.fields.related.ForeignKey', [], {'related_name': "'assigned_to'", 'blank': 'True', 'null': 'True', 'to': "orm['auth.User']"}),
|
|
||||||
'created': ('django.db.models.fields.DateTimeField', [], {'blank': 'True'}),
|
|
||||||
'description': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'last_escalation': ('django.db.models.fields.DateTimeField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'modified': ('django.db.models.fields.DateTimeField', [], {'blank': 'True'}),
|
|
||||||
'on_hold': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'priority': ('django.db.models.fields.IntegerField', [], {'default': '3', 'blank': '3'}),
|
|
||||||
'queue': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.Queue']"}),
|
|
||||||
'resolution': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'status': ('django.db.models.fields.IntegerField', [], {'default': '1'}),
|
|
||||||
'submitter_email': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'title': ('django.db.models.fields.CharField', [], {'max_length': '200'})
|
|
||||||
},
|
|
||||||
'helpdesk.ticketcc': {
|
|
||||||
'Meta': {'object_name': 'TicketCC'},
|
|
||||||
'can_update': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'can_view': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'email': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.Ticket']"}),
|
|
||||||
'user': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['auth.User']", 'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'helpdesk.ticketchange': {
|
|
||||||
'Meta': {'object_name': 'TicketChange'},
|
|
||||||
'field': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'followup': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.FollowUp']"}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'new_value': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'old_value': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'helpdesk.ticketcustomfieldvalue': {
|
|
||||||
'Meta': {'unique_together': "(('ticket', 'field'),)", 'object_name': 'TicketCustomFieldValue'},
|
|
||||||
'field': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.CustomField']"}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.Ticket']"}),
|
|
||||||
'value': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'helpdesk.ticketdependency': {
|
|
||||||
'Meta': {'unique_together': "(('ticket', 'depends_on'),)", 'object_name': 'TicketDependency'},
|
|
||||||
'depends_on': ('django.db.models.fields.related.ForeignKey', [], {'related_name': "'depends_on'", 'to': "orm['helpdesk.Ticket']"}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'related_name': "'ticket'", 'to': "orm['helpdesk.Ticket']"})
|
|
||||||
},
|
|
||||||
'helpdesk.usersettings': {
|
|
||||||
'Meta': {'object_name': 'UserSettings'},
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'settings_pickled': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'user': ('django.db.models.fields.related.OneToOneField', [], {'to': "orm['auth.User']", 'unique': 'True'})
|
|
||||||
}
|
|
||||||
}
|
|
||||||
|
|
||||||
complete_apps = ['helpdesk']
|
|
||||||
@ -1,227 +0,0 @@
|
|||||||
# encoding: utf-8
|
|
||||||
import datetime
|
|
||||||
from south.db import db
|
|
||||||
from south.v2 import SchemaMigration
|
|
||||||
from django.db import models
|
|
||||||
|
|
||||||
class Migration(SchemaMigration):
|
|
||||||
|
|
||||||
def forwards(self, orm):
|
|
||||||
|
|
||||||
# Adding field 'CustomField.ordering'
|
|
||||||
db.add_column('helpdesk_customfield', 'ordering', self.gf('django.db.models.fields.IntegerField')(null=True, blank=True), keep_default=False)
|
|
||||||
|
|
||||||
|
|
||||||
def backwards(self, orm):
|
|
||||||
|
|
||||||
# Deleting field 'CustomField.ordering'
|
|
||||||
db.delete_column('helpdesk_customfield', 'ordering')
|
|
||||||
|
|
||||||
|
|
||||||
models = {
|
|
||||||
'auth.group': {
|
|
||||||
'Meta': {'object_name': 'Group'},
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'max_length': '80', 'unique': 'True'}),
|
|
||||||
'permissions': ('django.db.models.fields.related.ManyToManyField', [], {'to': "orm['auth.Permission']", 'symmetrical': 'False', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'auth.permission': {
|
|
||||||
'Meta': {'ordering': "('content_type__app_label', 'content_type__model', 'codename')", 'unique_together': "(('content_type', 'codename'),)", 'object_name': 'Permission'},
|
|
||||||
'codename': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'content_type': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['contenttypes.ContentType']"}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'max_length': '50'})
|
|
||||||
},
|
|
||||||
'auth.user': {
|
|
||||||
'Meta': {'object_name': 'User'},
|
|
||||||
'date_joined': ('django.db.models.fields.DateTimeField', [], {'default': 'datetime.datetime.now'}),
|
|
||||||
'email': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'blank': 'True'}),
|
|
||||||
'first_name': ('django.db.models.fields.CharField', [], {'max_length': '30', 'blank': 'True'}),
|
|
||||||
'groups': ('django.db.models.fields.related.ManyToManyField', [], {'to': "orm['auth.Group']", 'symmetrical': 'False', 'blank': 'True'}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'is_active': ('django.db.models.fields.BooleanField', [], {'default': 'True'}),
|
|
||||||
'is_staff': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'is_superuser': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'last_login': ('django.db.models.fields.DateTimeField', [], {'default': 'datetime.datetime.now'}),
|
|
||||||
'last_name': ('django.db.models.fields.CharField', [], {'max_length': '30', 'blank': 'True'}),
|
|
||||||
'password': ('django.db.models.fields.CharField', [], {'max_length': '128'}),
|
|
||||||
'user_permissions': ('django.db.models.fields.related.ManyToManyField', [], {'to': "orm['auth.Permission']", 'symmetrical': 'False', 'blank': 'True'}),
|
|
||||||
'username': ('django.db.models.fields.CharField', [], {'max_length': '30', 'unique': 'True'})
|
|
||||||
},
|
|
||||||
'contenttypes.contenttype': {
|
|
||||||
'Meta': {'ordering': "('name',)", 'unique_together': "(('app_label', 'model'),)", 'object_name': 'ContentType', 'db_table': "'django_content_type'"},
|
|
||||||
'app_label': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'model': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'})
|
|
||||||
},
|
|
||||||
'helpdesk.attachment': {
|
|
||||||
'Meta': {'ordering': "['filename']", 'object_name': 'Attachment'},
|
|
||||||
'file': ('django.db.models.fields.files.FileField', [], {'max_length': '100'}),
|
|
||||||
'filename': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'followup': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.FollowUp']"}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'mime_type': ('django.db.models.fields.CharField', [], {'max_length': '30'}),
|
|
||||||
'size': ('django.db.models.fields.IntegerField', [], {})
|
|
||||||
},
|
|
||||||
'helpdesk.customfield': {
|
|
||||||
'Meta': {'object_name': 'CustomField'},
|
|
||||||
'data_type': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'decimal_places': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'help_text': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'label': ('django.db.models.fields.CharField', [], {'max_length': "'30'"}),
|
|
||||||
'list_values': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'max_length': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'name': ('django.db.models.fields.SlugField', [], {'max_length': '50', 'unique': 'True', 'db_index': 'True'}),
|
|
||||||
'ordering': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'required': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'staff_only': ('django.db.models.fields.BooleanField', [], {'default': 'False'})
|
|
||||||
},
|
|
||||||
'helpdesk.emailtemplate': {
|
|
||||||
'Meta': {'ordering': "['template_name', 'locale']", 'object_name': 'EmailTemplate'},
|
|
||||||
'heading': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'html': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'locale': ('django.db.models.fields.CharField', [], {'max_length': '10', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'plain_text': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
'subject': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'template_name': ('django.db.models.fields.CharField', [], {'max_length': '100'})
|
|
||||||
},
|
|
||||||
'helpdesk.escalationexclusion': {
|
|
||||||
'Meta': {'object_name': 'EscalationExclusion'},
|
|
||||||
'date': ('django.db.models.fields.DateField', [], {}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'queues': ('django.db.models.fields.related.ManyToManyField', [], {'to': "orm['helpdesk.Queue']", 'symmetrical': 'False', 'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'helpdesk.followup': {
|
|
||||||
'Meta': {'ordering': "['date']", 'object_name': 'FollowUp'},
|
|
||||||
'comment': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'date': ('django.db.models.fields.DateTimeField', [], {'default': 'datetime.datetime(2011, 11, 8, 17, 57, 6, 688466)'}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'new_status': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'public': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.Ticket']"}),
|
|
||||||
'title': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'user': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['auth.User']", 'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'helpdesk.ignoreemail': {
|
|
||||||
'Meta': {'object_name': 'IgnoreEmail'},
|
|
||||||
'date': ('django.db.models.fields.DateField', [], {'blank': 'True'}),
|
|
||||||
'email_address': ('django.db.models.fields.CharField', [], {'max_length': '150'}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'keep_in_mailbox': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'queues': ('django.db.models.fields.related.ManyToManyField', [], {'to': "orm['helpdesk.Queue']", 'symmetrical': 'False', 'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'helpdesk.kbcategory': {
|
|
||||||
'Meta': {'ordering': "['title']", 'object_name': 'KBCategory'},
|
|
||||||
'description': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'slug': ('django.db.models.fields.SlugField', [], {'max_length': '50', 'db_index': 'True'}),
|
|
||||||
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'})
|
|
||||||
},
|
|
||||||
'helpdesk.kbitem': {
|
|
||||||
'Meta': {'ordering': "['title']", 'object_name': 'KBItem'},
|
|
||||||
'answer': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
'category': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.KBCategory']"}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'last_updated': ('django.db.models.fields.DateTimeField', [], {'blank': 'True'}),
|
|
||||||
'question': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
'recommendations': ('django.db.models.fields.IntegerField', [], {'default': '0'}),
|
|
||||||
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'votes': ('django.db.models.fields.IntegerField', [], {'default': '0'})
|
|
||||||
},
|
|
||||||
'helpdesk.presetreply': {
|
|
||||||
'Meta': {'ordering': "['name']", 'object_name': 'PreSetReply'},
|
|
||||||
'body': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'queues': ('django.db.models.fields.related.ManyToManyField', [], {'to': "orm['helpdesk.Queue']", 'symmetrical': 'False', 'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'helpdesk.queue': {
|
|
||||||
'Meta': {'ordering': "('title',)", 'object_name': 'Queue'},
|
|
||||||
'allow_email_submission': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'allow_public_submission': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'email_address': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_host': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_imap_folder': ('django.db.models.fields.CharField', [], {'max_length': '100', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_interval': ('django.db.models.fields.IntegerField', [], {'default': "'5'", 'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_last_check': ('django.db.models.fields.DateTimeField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_pass': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_port': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_ssl': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'email_box_type': ('django.db.models.fields.CharField', [], {'max_length': '5', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_user': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'escalate_days': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'locale': ('django.db.models.fields.CharField', [], {'max_length': '10', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'new_ticket_cc': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'slug': ('django.db.models.fields.SlugField', [], {'max_length': '50', 'db_index': 'True'}),
|
|
||||||
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'updated_ticket_cc': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'helpdesk.savedsearch': {
|
|
||||||
'Meta': {'object_name': 'SavedSearch'},
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'query': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
'shared': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'user': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['auth.User']"})
|
|
||||||
},
|
|
||||||
'helpdesk.ticket': {
|
|
||||||
'Meta': {'object_name': 'Ticket'},
|
|
||||||
'assigned_to': ('django.db.models.fields.related.ForeignKey', [], {'related_name': "'assigned_to'", 'blank': 'True', 'null': 'True', 'to': "orm['auth.User']"}),
|
|
||||||
'created': ('django.db.models.fields.DateTimeField', [], {'blank': 'True'}),
|
|
||||||
'description': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'last_escalation': ('django.db.models.fields.DateTimeField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'modified': ('django.db.models.fields.DateTimeField', [], {'blank': 'True'}),
|
|
||||||
'on_hold': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'priority': ('django.db.models.fields.IntegerField', [], {'default': '3', 'blank': '3'}),
|
|
||||||
'queue': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.Queue']"}),
|
|
||||||
'resolution': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'status': ('django.db.models.fields.IntegerField', [], {'default': '1'}),
|
|
||||||
'submitter_email': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'title': ('django.db.models.fields.CharField', [], {'max_length': '200'})
|
|
||||||
},
|
|
||||||
'helpdesk.ticketcc': {
|
|
||||||
'Meta': {'object_name': 'TicketCC'},
|
|
||||||
'can_update': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'can_view': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'email': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.Ticket']"}),
|
|
||||||
'user': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['auth.User']", 'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'helpdesk.ticketchange': {
|
|
||||||
'Meta': {'object_name': 'TicketChange'},
|
|
||||||
'field': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'followup': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.FollowUp']"}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'new_value': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'old_value': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'helpdesk.ticketcustomfieldvalue': {
|
|
||||||
'Meta': {'unique_together': "(('ticket', 'field'),)", 'object_name': 'TicketCustomFieldValue'},
|
|
||||||
'field': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.CustomField']"}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.Ticket']"}),
|
|
||||||
'value': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'helpdesk.ticketdependency': {
|
|
||||||
'Meta': {'unique_together': "(('ticket', 'depends_on'),)", 'object_name': 'TicketDependency'},
|
|
||||||
'depends_on': ('django.db.models.fields.related.ForeignKey', [], {'related_name': "'depends_on'", 'to': "orm['helpdesk.Ticket']"}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'related_name': "'ticketdependency'", 'to': "orm['helpdesk.Ticket']"})
|
|
||||||
},
|
|
||||||
'helpdesk.usersettings': {
|
|
||||||
'Meta': {'object_name': 'UserSettings'},
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'settings_pickled': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'user': ('django.db.models.fields.related.OneToOneField', [], {'to': "orm['auth.User']", 'unique': 'True'})
|
|
||||||
}
|
|
||||||
}
|
|
||||||
|
|
||||||
complete_apps = ['helpdesk']
|
|
||||||
@ -1,227 +0,0 @@
|
|||||||
# encoding: utf-8
|
|
||||||
import datetime
|
|
||||||
from south.db import db
|
|
||||||
from south.v2 import SchemaMigration
|
|
||||||
from django.db import models
|
|
||||||
|
|
||||||
class Migration(SchemaMigration):
|
|
||||||
|
|
||||||
def forwards(self, orm):
|
|
||||||
|
|
||||||
# Adding field 'Ticket.due_date'
|
|
||||||
db.add_column('helpdesk_ticket', 'due_date', self.gf('django.db.models.fields.DateTimeField')(null=True, blank=True), keep_default=False)
|
|
||||||
|
|
||||||
|
|
||||||
def backwards(self, orm):
|
|
||||||
|
|
||||||
# Deleting field 'Ticket.due_date'
|
|
||||||
db.delete_column('helpdesk_ticket', 'due_date')
|
|
||||||
|
|
||||||
models = {
|
|
||||||
'auth.group': {
|
|
||||||
'Meta': {'object_name': 'Group'},
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'unique': 'True', 'max_length': '80'}),
|
|
||||||
'permissions': ('django.db.models.fields.related.ManyToManyField', [], {'to': "orm['auth.Permission']", 'symmetrical': 'False', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'auth.permission': {
|
|
||||||
'Meta': {'ordering': "('content_type__app_label', 'content_type__model', 'codename')", 'unique_together': "(('content_type', 'codename'),)", 'object_name': 'Permission'},
|
|
||||||
'codename': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'content_type': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['contenttypes.ContentType']"}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'max_length': '50'})
|
|
||||||
},
|
|
||||||
'auth.user': {
|
|
||||||
'Meta': {'object_name': 'User'},
|
|
||||||
'date_joined': ('django.db.models.fields.DateTimeField', [], {'default': 'datetime.datetime.now'}),
|
|
||||||
'email': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'blank': 'True'}),
|
|
||||||
'first_name': ('django.db.models.fields.CharField', [], {'max_length': '30', 'blank': 'True'}),
|
|
||||||
'groups': ('django.db.models.fields.related.ManyToManyField', [], {'to': "orm['auth.Group']", 'symmetrical': 'False', 'blank': 'True'}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'is_active': ('django.db.models.fields.BooleanField', [], {'default': 'True'}),
|
|
||||||
'is_staff': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'is_superuser': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'last_login': ('django.db.models.fields.DateTimeField', [], {'default': 'datetime.datetime.now'}),
|
|
||||||
'last_name': ('django.db.models.fields.CharField', [], {'max_length': '30', 'blank': 'True'}),
|
|
||||||
'password': ('django.db.models.fields.CharField', [], {'max_length': '128'}),
|
|
||||||
'user_permissions': ('django.db.models.fields.related.ManyToManyField', [], {'to': "orm['auth.Permission']", 'symmetrical': 'False', 'blank': 'True'}),
|
|
||||||
'username': ('django.db.models.fields.CharField', [], {'unique': 'True', 'max_length': '30'})
|
|
||||||
},
|
|
||||||
'contenttypes.contenttype': {
|
|
||||||
'Meta': {'ordering': "('name',)", 'unique_together': "(('app_label', 'model'),)", 'object_name': 'ContentType', 'db_table': "'django_content_type'"},
|
|
||||||
'app_label': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'model': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'})
|
|
||||||
},
|
|
||||||
'helpdesk.attachment': {
|
|
||||||
'Meta': {'ordering': "['filename']", 'object_name': 'Attachment'},
|
|
||||||
'file': ('django.db.models.fields.files.FileField', [], {'max_length': '100'}),
|
|
||||||
'filename': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'followup': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.FollowUp']"}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'mime_type': ('django.db.models.fields.CharField', [], {'max_length': '30'}),
|
|
||||||
'size': ('django.db.models.fields.IntegerField', [], {})
|
|
||||||
},
|
|
||||||
'helpdesk.customfield': {
|
|
||||||
'Meta': {'object_name': 'CustomField'},
|
|
||||||
'data_type': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'decimal_places': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'help_text': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'label': ('django.db.models.fields.CharField', [], {'max_length': "'30'"}),
|
|
||||||
'list_values': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'max_length': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'name': ('django.db.models.fields.SlugField', [], {'unique': 'True', 'max_length': '50', 'db_index': 'True'}),
|
|
||||||
'ordering': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'required': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'staff_only': ('django.db.models.fields.BooleanField', [], {'default': 'False'})
|
|
||||||
},
|
|
||||||
'helpdesk.emailtemplate': {
|
|
||||||
'Meta': {'ordering': "['template_name', 'locale']", 'object_name': 'EmailTemplate'},
|
|
||||||
'heading': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'html': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'locale': ('django.db.models.fields.CharField', [], {'max_length': '10', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'plain_text': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
'subject': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'template_name': ('django.db.models.fields.CharField', [], {'max_length': '100'})
|
|
||||||
},
|
|
||||||
'helpdesk.escalationexclusion': {
|
|
||||||
'Meta': {'object_name': 'EscalationExclusion'},
|
|
||||||
'date': ('django.db.models.fields.DateField', [], {}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'queues': ('django.db.models.fields.related.ManyToManyField', [], {'symmetrical': 'False', 'to': "orm['helpdesk.Queue']", 'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'helpdesk.followup': {
|
|
||||||
'Meta': {'ordering': "['date']", 'object_name': 'FollowUp'},
|
|
||||||
'comment': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'date': ('django.db.models.fields.DateTimeField', [], {'default': 'datetime.datetime(2012, 1, 20, 12, 19, 46, 778593)'}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'new_status': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'public': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.Ticket']"}),
|
|
||||||
'title': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'user': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['auth.User']", 'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'helpdesk.ignoreemail': {
|
|
||||||
'Meta': {'object_name': 'IgnoreEmail'},
|
|
||||||
'date': ('django.db.models.fields.DateField', [], {'blank': 'True'}),
|
|
||||||
'email_address': ('django.db.models.fields.CharField', [], {'max_length': '150'}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'keep_in_mailbox': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'queues': ('django.db.models.fields.related.ManyToManyField', [], {'symmetrical': 'False', 'to': "orm['helpdesk.Queue']", 'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'helpdesk.kbcategory': {
|
|
||||||
'Meta': {'ordering': "['title']", 'object_name': 'KBCategory'},
|
|
||||||
'description': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'slug': ('django.db.models.fields.SlugField', [], {'max_length': '50', 'db_index': 'True'}),
|
|
||||||
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'})
|
|
||||||
},
|
|
||||||
'helpdesk.kbitem': {
|
|
||||||
'Meta': {'ordering': "['title']", 'object_name': 'KBItem'},
|
|
||||||
'answer': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
'category': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.KBCategory']"}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'last_updated': ('django.db.models.fields.DateTimeField', [], {'blank': 'True'}),
|
|
||||||
'question': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
'recommendations': ('django.db.models.fields.IntegerField', [], {'default': '0'}),
|
|
||||||
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'votes': ('django.db.models.fields.IntegerField', [], {'default': '0'})
|
|
||||||
},
|
|
||||||
'helpdesk.presetreply': {
|
|
||||||
'Meta': {'ordering': "['name']", 'object_name': 'PreSetReply'},
|
|
||||||
'body': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'queues': ('django.db.models.fields.related.ManyToManyField', [], {'symmetrical': 'False', 'to': "orm['helpdesk.Queue']", 'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'helpdesk.queue': {
|
|
||||||
'Meta': {'ordering': "('title',)", 'object_name': 'Queue'},
|
|
||||||
'allow_email_submission': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'allow_public_submission': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'email_address': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_host': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_imap_folder': ('django.db.models.fields.CharField', [], {'max_length': '100', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_interval': ('django.db.models.fields.IntegerField', [], {'default': "'5'", 'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_last_check': ('django.db.models.fields.DateTimeField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_pass': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_port': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_ssl': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'email_box_type': ('django.db.models.fields.CharField', [], {'max_length': '5', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_user': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'escalate_days': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'locale': ('django.db.models.fields.CharField', [], {'max_length': '10', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'new_ticket_cc': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'slug': ('django.db.models.fields.SlugField', [], {'max_length': '50', 'db_index': 'True'}),
|
|
||||||
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'updated_ticket_cc': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'helpdesk.savedsearch': {
|
|
||||||
'Meta': {'object_name': 'SavedSearch'},
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'query': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
'shared': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'user': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['auth.User']"})
|
|
||||||
},
|
|
||||||
'helpdesk.ticket': {
|
|
||||||
'Meta': {'object_name': 'Ticket'},
|
|
||||||
'assigned_to': ('django.db.models.fields.related.ForeignKey', [], {'blank': 'True', 'related_name': "'assigned_to'", 'null': 'True', 'to': "orm['auth.User']"}),
|
|
||||||
'created': ('django.db.models.fields.DateTimeField', [], {'blank': 'True'}),
|
|
||||||
'description': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'due_date': ('django.db.models.fields.DateTimeField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'last_escalation': ('django.db.models.fields.DateTimeField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'modified': ('django.db.models.fields.DateTimeField', [], {'blank': 'True'}),
|
|
||||||
'on_hold': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'priority': ('django.db.models.fields.IntegerField', [], {'default': '3', 'blank': '3'}),
|
|
||||||
'queue': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.Queue']"}),
|
|
||||||
'resolution': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'status': ('django.db.models.fields.IntegerField', [], {'default': '1'}),
|
|
||||||
'submitter_email': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'title': ('django.db.models.fields.CharField', [], {'max_length': '200'})
|
|
||||||
},
|
|
||||||
'helpdesk.ticketcc': {
|
|
||||||
'Meta': {'object_name': 'TicketCC'},
|
|
||||||
'can_update': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'can_view': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'email': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.Ticket']"}),
|
|
||||||
'user': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['auth.User']", 'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'helpdesk.ticketchange': {
|
|
||||||
'Meta': {'object_name': 'TicketChange'},
|
|
||||||
'field': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'followup': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.FollowUp']"}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'new_value': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'old_value': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'helpdesk.ticketcustomfieldvalue': {
|
|
||||||
'Meta': {'unique_together': "(('ticket', 'field'),)", 'object_name': 'TicketCustomFieldValue'},
|
|
||||||
'field': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.CustomField']"}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.Ticket']"}),
|
|
||||||
'value': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'helpdesk.ticketdependency': {
|
|
||||||
'Meta': {'unique_together': "(('ticket', 'depends_on'),)", 'object_name': 'TicketDependency'},
|
|
||||||
'depends_on': ('django.db.models.fields.related.ForeignKey', [], {'related_name': "'depends_on'", 'to': "orm['helpdesk.Ticket']"}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'related_name': "'ticketdependency'", 'to': "orm['helpdesk.Ticket']"})
|
|
||||||
},
|
|
||||||
'helpdesk.usersettings': {
|
|
||||||
'Meta': {'object_name': 'UserSettings'},
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'settings_pickled': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'user': ('django.db.models.fields.related.OneToOneField', [], {'to': "orm['auth.User']", 'unique': 'True'})
|
|
||||||
}
|
|
||||||
}
|
|
||||||
|
|
||||||
complete_apps = ['helpdesk']
|
|
||||||
@ -1,229 +0,0 @@
|
|||||||
# encoding: utf-8
|
|
||||||
import datetime
|
|
||||||
from south.db import db
|
|
||||||
from south.v2 import SchemaMigration
|
|
||||||
from django.db import models
|
|
||||||
|
|
||||||
class Migration(SchemaMigration):
|
|
||||||
|
|
||||||
def forwards(self, orm):
|
|
||||||
|
|
||||||
# Adding field 'CustomField.empty_selection_list'
|
|
||||||
db.add_column('helpdesk_customfield', 'empty_selection_list', self.gf('django.db.models.fields.BooleanField')(default=False), keep_default=False)
|
|
||||||
|
|
||||||
|
|
||||||
def backwards(self, orm):
|
|
||||||
|
|
||||||
# Deleting field 'CustomField.empty_selection_list'
|
|
||||||
db.delete_column('helpdesk_customfield', 'empty_selection_list')
|
|
||||||
|
|
||||||
|
|
||||||
models = {
|
|
||||||
'auth.group': {
|
|
||||||
'Meta': {'object_name': 'Group'},
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'unique': 'True', 'max_length': '80'}),
|
|
||||||
'permissions': ('django.db.models.fields.related.ManyToManyField', [], {'to': "orm['auth.Permission']", 'symmetrical': 'False', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'auth.permission': {
|
|
||||||
'Meta': {'ordering': "('content_type__app_label', 'content_type__model', 'codename')", 'unique_together': "(('content_type', 'codename'),)", 'object_name': 'Permission'},
|
|
||||||
'codename': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'content_type': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['contenttypes.ContentType']"}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'max_length': '50'})
|
|
||||||
},
|
|
||||||
'auth.user': {
|
|
||||||
'Meta': {'object_name': 'User'},
|
|
||||||
'date_joined': ('django.db.models.fields.DateTimeField', [], {'default': 'datetime.datetime.now'}),
|
|
||||||
'email': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'blank': 'True'}),
|
|
||||||
'first_name': ('django.db.models.fields.CharField', [], {'max_length': '30', 'blank': 'True'}),
|
|
||||||
'groups': ('django.db.models.fields.related.ManyToManyField', [], {'to': "orm['auth.Group']", 'symmetrical': 'False', 'blank': 'True'}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'is_active': ('django.db.models.fields.BooleanField', [], {'default': 'True'}),
|
|
||||||
'is_staff': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'is_superuser': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'last_login': ('django.db.models.fields.DateTimeField', [], {'default': 'datetime.datetime.now'}),
|
|
||||||
'last_name': ('django.db.models.fields.CharField', [], {'max_length': '30', 'blank': 'True'}),
|
|
||||||
'password': ('django.db.models.fields.CharField', [], {'max_length': '128'}),
|
|
||||||
'user_permissions': ('django.db.models.fields.related.ManyToManyField', [], {'to': "orm['auth.Permission']", 'symmetrical': 'False', 'blank': 'True'}),
|
|
||||||
'username': ('django.db.models.fields.CharField', [], {'unique': 'True', 'max_length': '30'})
|
|
||||||
},
|
|
||||||
'contenttypes.contenttype': {
|
|
||||||
'Meta': {'ordering': "('name',)", 'unique_together': "(('app_label', 'model'),)", 'object_name': 'ContentType', 'db_table': "'django_content_type'"},
|
|
||||||
'app_label': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'model': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'})
|
|
||||||
},
|
|
||||||
'helpdesk.attachment': {
|
|
||||||
'Meta': {'ordering': "['filename']", 'object_name': 'Attachment'},
|
|
||||||
'file': ('django.db.models.fields.files.FileField', [], {'max_length': '100'}),
|
|
||||||
'filename': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'followup': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.FollowUp']"}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'mime_type': ('django.db.models.fields.CharField', [], {'max_length': '30'}),
|
|
||||||
'size': ('django.db.models.fields.IntegerField', [], {})
|
|
||||||
},
|
|
||||||
'helpdesk.customfield': {
|
|
||||||
'Meta': {'object_name': 'CustomField'},
|
|
||||||
'data_type': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'decimal_places': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'empty_selection_list': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'help_text': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'label': ('django.db.models.fields.CharField', [], {'max_length': "'30'"}),
|
|
||||||
'list_values': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'max_length': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'name': ('django.db.models.fields.SlugField', [], {'unique': 'True', 'max_length': '50', 'db_index': 'True'}),
|
|
||||||
'ordering': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'required': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'staff_only': ('django.db.models.fields.BooleanField', [], {'default': 'False'})
|
|
||||||
},
|
|
||||||
'helpdesk.emailtemplate': {
|
|
||||||
'Meta': {'ordering': "['template_name', 'locale']", 'object_name': 'EmailTemplate'},
|
|
||||||
'heading': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'html': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'locale': ('django.db.models.fields.CharField', [], {'max_length': '10', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'plain_text': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
'subject': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'template_name': ('django.db.models.fields.CharField', [], {'max_length': '100'})
|
|
||||||
},
|
|
||||||
'helpdesk.escalationexclusion': {
|
|
||||||
'Meta': {'object_name': 'EscalationExclusion'},
|
|
||||||
'date': ('django.db.models.fields.DateField', [], {}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'queues': ('django.db.models.fields.related.ManyToManyField', [], {'symmetrical': 'False', 'to': "orm['helpdesk.Queue']", 'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'helpdesk.followup': {
|
|
||||||
'Meta': {'ordering': "['date']", 'object_name': 'FollowUp'},
|
|
||||||
'comment': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'date': ('django.db.models.fields.DateTimeField', [], {'default': 'datetime.datetime(2012, 4, 2, 14, 54, 29, 596233)'}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'new_status': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'public': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.Ticket']"}),
|
|
||||||
'title': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'user': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['auth.User']", 'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'helpdesk.ignoreemail': {
|
|
||||||
'Meta': {'object_name': 'IgnoreEmail'},
|
|
||||||
'date': ('django.db.models.fields.DateField', [], {'blank': 'True'}),
|
|
||||||
'email_address': ('django.db.models.fields.CharField', [], {'max_length': '150'}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'keep_in_mailbox': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'queues': ('django.db.models.fields.related.ManyToManyField', [], {'symmetrical': 'False', 'to': "orm['helpdesk.Queue']", 'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'helpdesk.kbcategory': {
|
|
||||||
'Meta': {'ordering': "['title']", 'object_name': 'KBCategory'},
|
|
||||||
'description': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'slug': ('django.db.models.fields.SlugField', [], {'max_length': '50', 'db_index': 'True'}),
|
|
||||||
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'})
|
|
||||||
},
|
|
||||||
'helpdesk.kbitem': {
|
|
||||||
'Meta': {'ordering': "['title']", 'object_name': 'KBItem'},
|
|
||||||
'answer': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
'category': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.KBCategory']"}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'last_updated': ('django.db.models.fields.DateTimeField', [], {'blank': 'True'}),
|
|
||||||
'question': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
'recommendations': ('django.db.models.fields.IntegerField', [], {'default': '0'}),
|
|
||||||
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'votes': ('django.db.models.fields.IntegerField', [], {'default': '0'})
|
|
||||||
},
|
|
||||||
'helpdesk.presetreply': {
|
|
||||||
'Meta': {'ordering': "['name']", 'object_name': 'PreSetReply'},
|
|
||||||
'body': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'queues': ('django.db.models.fields.related.ManyToManyField', [], {'symmetrical': 'False', 'to': "orm['helpdesk.Queue']", 'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'helpdesk.queue': {
|
|
||||||
'Meta': {'ordering': "('title',)", 'object_name': 'Queue'},
|
|
||||||
'allow_email_submission': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'allow_public_submission': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'email_address': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_host': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_imap_folder': ('django.db.models.fields.CharField', [], {'max_length': '100', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_interval': ('django.db.models.fields.IntegerField', [], {'default': "'5'", 'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_last_check': ('django.db.models.fields.DateTimeField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_pass': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_port': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_ssl': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'email_box_type': ('django.db.models.fields.CharField', [], {'max_length': '5', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_user': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'escalate_days': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'locale': ('django.db.models.fields.CharField', [], {'max_length': '10', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'new_ticket_cc': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'slug': ('django.db.models.fields.SlugField', [], {'max_length': '50', 'db_index': 'True'}),
|
|
||||||
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'updated_ticket_cc': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'helpdesk.savedsearch': {
|
|
||||||
'Meta': {'object_name': 'SavedSearch'},
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'query': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
'shared': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'user': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['auth.User']"})
|
|
||||||
},
|
|
||||||
'helpdesk.ticket': {
|
|
||||||
'Meta': {'object_name': 'Ticket'},
|
|
||||||
'assigned_to': ('django.db.models.fields.related.ForeignKey', [], {'blank': 'True', 'related_name': "'assigned_to'", 'null': 'True', 'to': "orm['auth.User']"}),
|
|
||||||
'created': ('django.db.models.fields.DateTimeField', [], {'blank': 'True'}),
|
|
||||||
'description': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'due_date': ('django.db.models.fields.DateTimeField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'last_escalation': ('django.db.models.fields.DateTimeField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'modified': ('django.db.models.fields.DateTimeField', [], {'blank': 'True'}),
|
|
||||||
'on_hold': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'priority': ('django.db.models.fields.IntegerField', [], {'default': '3', 'blank': '3'}),
|
|
||||||
'queue': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.Queue']"}),
|
|
||||||
'resolution': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'status': ('django.db.models.fields.IntegerField', [], {'default': '1'}),
|
|
||||||
'submitter_email': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'title': ('django.db.models.fields.CharField', [], {'max_length': '200'})
|
|
||||||
},
|
|
||||||
'helpdesk.ticketcc': {
|
|
||||||
'Meta': {'object_name': 'TicketCC'},
|
|
||||||
'can_update': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'can_view': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'email': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.Ticket']"}),
|
|
||||||
'user': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['auth.User']", 'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'helpdesk.ticketchange': {
|
|
||||||
'Meta': {'object_name': 'TicketChange'},
|
|
||||||
'field': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'followup': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.FollowUp']"}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'new_value': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'old_value': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'helpdesk.ticketcustomfieldvalue': {
|
|
||||||
'Meta': {'unique_together': "(('ticket', 'field'),)", 'object_name': 'TicketCustomFieldValue'},
|
|
||||||
'field': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.CustomField']"}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.Ticket']"}),
|
|
||||||
'value': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'helpdesk.ticketdependency': {
|
|
||||||
'Meta': {'unique_together': "(('ticket', 'depends_on'),)", 'object_name': 'TicketDependency'},
|
|
||||||
'depends_on': ('django.db.models.fields.related.ForeignKey', [], {'related_name': "'depends_on'", 'to': "orm['helpdesk.Ticket']"}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'related_name': "'ticketdependency'", 'to': "orm['helpdesk.Ticket']"})
|
|
||||||
},
|
|
||||||
'helpdesk.usersettings': {
|
|
||||||
'Meta': {'object_name': 'UserSettings'},
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'settings_pickled': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'user': ('django.db.models.fields.related.OneToOneField', [], {'to': "orm['auth.User']", 'unique': 'True'})
|
|
||||||
}
|
|
||||||
}
|
|
||||||
|
|
||||||
complete_apps = ['helpdesk']
|
|
||||||
@ -1,234 +0,0 @@
|
|||||||
# -*- coding: utf-8 -*-
|
|
||||||
import datetime
|
|
||||||
from south.db import db
|
|
||||||
from south.v2 import SchemaMigration
|
|
||||||
from django.db import models
|
|
||||||
from helpdesk.settings import HAS_TAG_SUPPORT
|
|
||||||
|
|
||||||
|
|
||||||
class Migration(SchemaMigration):
|
|
||||||
|
|
||||||
def forwards(self, orm):
|
|
||||||
# Adding field 'Ticket.tags' if HAS_TAG_SUPPORT is True
|
|
||||||
if HAS_TAG_SUPPORT:
|
|
||||||
db.add_column('helpdesk_ticket', 'tags',
|
|
||||||
self.gf('tagging.fields.TagField')(default=''),
|
|
||||||
keep_default=False)
|
|
||||||
|
|
||||||
def backwards(self, orm):
|
|
||||||
# Deleting field 'Ticket.tags'
|
|
||||||
if HAS_TAG_SUPPORT:
|
|
||||||
db.delete_column('helpdesk_ticket', 'tags')
|
|
||||||
|
|
||||||
models = {
|
|
||||||
'auth.group': {
|
|
||||||
'Meta': {'object_name': 'Group'},
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'unique': 'True', 'max_length': '80'}),
|
|
||||||
'permissions': ('django.db.models.fields.related.ManyToManyField', [], {'to': "orm['auth.Permission']", 'symmetrical': 'False', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'auth.permission': {
|
|
||||||
'Meta': {'ordering': "('content_type__app_label', 'content_type__model', 'codename')", 'unique_together': "(('content_type', 'codename'),)", 'object_name': 'Permission'},
|
|
||||||
'codename': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'content_type': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['contenttypes.ContentType']"}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'max_length': '50'})
|
|
||||||
},
|
|
||||||
'auth.user': {
|
|
||||||
'Meta': {'object_name': 'User'},
|
|
||||||
'date_joined': ('django.db.models.fields.DateTimeField', [], {'default': 'datetime.datetime.now'}),
|
|
||||||
'email': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'blank': 'True'}),
|
|
||||||
'first_name': ('django.db.models.fields.CharField', [], {'max_length': '30', 'blank': 'True'}),
|
|
||||||
'groups': ('django.db.models.fields.related.ManyToManyField', [], {'to': "orm['auth.Group']", 'symmetrical': 'False', 'blank': 'True'}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'is_active': ('django.db.models.fields.BooleanField', [], {'default': 'True'}),
|
|
||||||
'is_staff': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'is_superuser': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'last_login': ('django.db.models.fields.DateTimeField', [], {'default': 'datetime.datetime.now'}),
|
|
||||||
'last_name': ('django.db.models.fields.CharField', [], {'max_length': '30', 'blank': 'True'}),
|
|
||||||
'password': ('django.db.models.fields.CharField', [], {'max_length': '128'}),
|
|
||||||
'user_permissions': ('django.db.models.fields.related.ManyToManyField', [], {'to': "orm['auth.Permission']", 'symmetrical': 'False', 'blank': 'True'}),
|
|
||||||
'username': ('django.db.models.fields.CharField', [], {'unique': 'True', 'max_length': '30'})
|
|
||||||
},
|
|
||||||
'contenttypes.contenttype': {
|
|
||||||
'Meta': {'ordering': "('name',)", 'unique_together': "(('app_label', 'model'),)", 'object_name': 'ContentType', 'db_table': "'django_content_type'"},
|
|
||||||
'app_label': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'model': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'})
|
|
||||||
},
|
|
||||||
'helpdesk.attachment': {
|
|
||||||
'Meta': {'ordering': "['filename']", 'object_name': 'Attachment'},
|
|
||||||
'file': ('django.db.models.fields.files.FileField', [], {'max_length': '100'}),
|
|
||||||
'filename': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'followup': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.FollowUp']"}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'mime_type': ('django.db.models.fields.CharField', [], {'max_length': '30'}),
|
|
||||||
'size': ('django.db.models.fields.IntegerField', [], {})
|
|
||||||
},
|
|
||||||
'helpdesk.customfield': {
|
|
||||||
'Meta': {'object_name': 'CustomField'},
|
|
||||||
'data_type': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'decimal_places': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'empty_selection_list': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'help_text': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'label': ('django.db.models.fields.CharField', [], {'max_length': "'30'"}),
|
|
||||||
'list_values': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'max_length': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'name': ('django.db.models.fields.SlugField', [], {'unique': 'True', 'max_length': '50'}),
|
|
||||||
'ordering': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'required': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'staff_only': ('django.db.models.fields.BooleanField', [], {'default': 'False'})
|
|
||||||
},
|
|
||||||
'helpdesk.emailtemplate': {
|
|
||||||
'Meta': {'ordering': "['template_name', 'locale']", 'object_name': 'EmailTemplate'},
|
|
||||||
'heading': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'html': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'locale': ('django.db.models.fields.CharField', [], {'max_length': '10', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'plain_text': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
'subject': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'template_name': ('django.db.models.fields.CharField', [], {'max_length': '100'})
|
|
||||||
},
|
|
||||||
'helpdesk.escalationexclusion': {
|
|
||||||
'Meta': {'object_name': 'EscalationExclusion'},
|
|
||||||
'date': ('django.db.models.fields.DateField', [], {}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'queues': ('django.db.models.fields.related.ManyToManyField', [], {'symmetrical': 'False', 'to': "orm['helpdesk.Queue']", 'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'helpdesk.followup': {
|
|
||||||
'Meta': {'ordering': "['date']", 'object_name': 'FollowUp'},
|
|
||||||
'comment': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'date': ('django.db.models.fields.DateTimeField', [], {'default': 'datetime.datetime(2012, 5, 11, 0, 0)'}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'new_status': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'public': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.Ticket']"}),
|
|
||||||
'title': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'user': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['auth.User']", 'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'helpdesk.ignoreemail': {
|
|
||||||
'Meta': {'object_name': 'IgnoreEmail'},
|
|
||||||
'date': ('django.db.models.fields.DateField', [], {'blank': 'True'}),
|
|
||||||
'email_address': ('django.db.models.fields.CharField', [], {'max_length': '150'}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'keep_in_mailbox': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'queues': ('django.db.models.fields.related.ManyToManyField', [], {'symmetrical': 'False', 'to': "orm['helpdesk.Queue']", 'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'helpdesk.kbcategory': {
|
|
||||||
'Meta': {'ordering': "['title']", 'object_name': 'KBCategory'},
|
|
||||||
'description': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'slug': ('django.db.models.fields.SlugField', [], {'max_length': '50'}),
|
|
||||||
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'})
|
|
||||||
},
|
|
||||||
'helpdesk.kbitem': {
|
|
||||||
'Meta': {'ordering': "['title']", 'object_name': 'KBItem'},
|
|
||||||
'answer': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
'category': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.KBCategory']"}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'last_updated': ('django.db.models.fields.DateTimeField', [], {'blank': 'True'}),
|
|
||||||
'question': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
'recommendations': ('django.db.models.fields.IntegerField', [], {'default': '0'}),
|
|
||||||
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'votes': ('django.db.models.fields.IntegerField', [], {'default': '0'})
|
|
||||||
},
|
|
||||||
'helpdesk.presetreply': {
|
|
||||||
'Meta': {'ordering': "['name']", 'object_name': 'PreSetReply'},
|
|
||||||
'body': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'queues': ('django.db.models.fields.related.ManyToManyField', [], {'symmetrical': 'False', 'to': "orm['helpdesk.Queue']", 'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'helpdesk.queue': {
|
|
||||||
'Meta': {'ordering': "('title',)", 'object_name': 'Queue'},
|
|
||||||
'allow_email_submission': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'allow_public_submission': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'email_address': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_host': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_imap_folder': ('django.db.models.fields.CharField', [], {'max_length': '100', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_interval': ('django.db.models.fields.IntegerField', [], {'default': "'5'", 'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_last_check': ('django.db.models.fields.DateTimeField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_pass': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_port': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_ssl': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'email_box_type': ('django.db.models.fields.CharField', [], {'max_length': '5', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_user': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'escalate_days': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'locale': ('django.db.models.fields.CharField', [], {'max_length': '10', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'new_ticket_cc': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'slug': ('django.db.models.fields.SlugField', [], {'max_length': '50'}),
|
|
||||||
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'updated_ticket_cc': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'helpdesk.savedsearch': {
|
|
||||||
'Meta': {'object_name': 'SavedSearch'},
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'query': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
'shared': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'user': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['auth.User']"})
|
|
||||||
},
|
|
||||||
'helpdesk.ticket': {
|
|
||||||
'Meta': {'object_name': 'Ticket'},
|
|
||||||
'assigned_to': ('django.db.models.fields.related.ForeignKey', [], {'blank': 'True', 'related_name': "'assigned_to'", 'null': 'True', 'to': "orm['auth.User']"}),
|
|
||||||
'created': ('django.db.models.fields.DateTimeField', [], {'blank': 'True'}),
|
|
||||||
'description': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'due_date': ('django.db.models.fields.DateTimeField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'last_escalation': ('django.db.models.fields.DateTimeField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'modified': ('django.db.models.fields.DateTimeField', [], {'blank': 'True'}),
|
|
||||||
'on_hold': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'priority': ('django.db.models.fields.IntegerField', [], {'default': '3', 'blank': '3'}),
|
|
||||||
'queue': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.Queue']"}),
|
|
||||||
'resolution': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'status': ('django.db.models.fields.IntegerField', [], {'default': '1'}),
|
|
||||||
'submitter_email': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'title': ('django.db.models.fields.CharField', [], {'max_length': '200'})
|
|
||||||
},
|
|
||||||
'helpdesk.ticketcc': {
|
|
||||||
'Meta': {'object_name': 'TicketCC'},
|
|
||||||
'can_update': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'can_view': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'email': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.Ticket']"}),
|
|
||||||
'user': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['auth.User']", 'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'helpdesk.ticketchange': {
|
|
||||||
'Meta': {'object_name': 'TicketChange'},
|
|
||||||
'field': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'followup': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.FollowUp']"}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'new_value': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'old_value': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'helpdesk.ticketcustomfieldvalue': {
|
|
||||||
'Meta': {'unique_together': "(('ticket', 'field'),)", 'object_name': 'TicketCustomFieldValue'},
|
|
||||||
'field': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.CustomField']"}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.Ticket']"}),
|
|
||||||
'value': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'helpdesk.ticketdependency': {
|
|
||||||
'Meta': {'unique_together': "(('ticket', 'depends_on'),)", 'object_name': 'TicketDependency'},
|
|
||||||
'depends_on': ('django.db.models.fields.related.ForeignKey', [], {'related_name': "'depends_on'", 'to': "orm['helpdesk.Ticket']"}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'related_name': "'ticketdependency'", 'to': "orm['helpdesk.Ticket']"})
|
|
||||||
},
|
|
||||||
'helpdesk.usersettings': {
|
|
||||||
'Meta': {'object_name': 'UserSettings'},
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'settings_pickled': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'user': ('django.db.models.fields.related.OneToOneField', [], {'to': "orm['auth.User']", 'unique': 'True'})
|
|
||||||
}
|
|
||||||
}
|
|
||||||
if HAS_TAG_SUPPORT:
|
|
||||||
models['helpdesk.ticket'].update({'tags': ('tagging.fields.TagField', [],
|
|
||||||
{}),})
|
|
||||||
|
|
||||||
complete_apps = ['helpdesk']
|
|
||||||
@ -1,228 +0,0 @@
|
|||||||
# -*- coding: utf-8 -*-
|
|
||||||
import datetime
|
|
||||||
from south.db import db
|
|
||||||
from south.v2 import SchemaMigration
|
|
||||||
from django.db import models
|
|
||||||
|
|
||||||
|
|
||||||
class Migration(SchemaMigration):
|
|
||||||
|
|
||||||
def forwards(self, orm):
|
|
||||||
|
|
||||||
# Changing field 'Attachment.mime_type'
|
|
||||||
db.alter_column('helpdesk_attachment', 'mime_type', self.gf('django.db.models.fields.CharField')(max_length=255))
|
|
||||||
|
|
||||||
def backwards(self, orm):
|
|
||||||
|
|
||||||
# Changing field 'Attachment.mime_type'
|
|
||||||
db.alter_column('helpdesk_attachment', 'mime_type', self.gf('django.db.models.fields.CharField')(max_length=30))
|
|
||||||
|
|
||||||
models = {
|
|
||||||
'auth.group': {
|
|
||||||
'Meta': {'object_name': 'Group'},
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'unique': 'True', 'max_length': '80'}),
|
|
||||||
'permissions': ('django.db.models.fields.related.ManyToManyField', [], {'to': "orm['auth.Permission']", 'symmetrical': 'False', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'auth.permission': {
|
|
||||||
'Meta': {'ordering': "('content_type__app_label', 'content_type__model', 'codename')", 'unique_together': "(('content_type', 'codename'),)", 'object_name': 'Permission'},
|
|
||||||
'codename': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'content_type': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['contenttypes.ContentType']"}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'max_length': '50'})
|
|
||||||
},
|
|
||||||
'auth.user': {
|
|
||||||
'Meta': {'object_name': 'User'},
|
|
||||||
'date_joined': ('django.db.models.fields.DateTimeField', [], {'default': 'datetime.datetime.now'}),
|
|
||||||
'email': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'blank': 'True'}),
|
|
||||||
'first_name': ('django.db.models.fields.CharField', [], {'max_length': '30', 'blank': 'True'}),
|
|
||||||
'groups': ('django.db.models.fields.related.ManyToManyField', [], {'to': "orm['auth.Group']", 'symmetrical': 'False', 'blank': 'True'}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'is_active': ('django.db.models.fields.BooleanField', [], {'default': 'True'}),
|
|
||||||
'is_staff': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'is_superuser': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'last_login': ('django.db.models.fields.DateTimeField', [], {'default': 'datetime.datetime.now'}),
|
|
||||||
'last_name': ('django.db.models.fields.CharField', [], {'max_length': '30', 'blank': 'True'}),
|
|
||||||
'password': ('django.db.models.fields.CharField', [], {'max_length': '128'}),
|
|
||||||
'user_permissions': ('django.db.models.fields.related.ManyToManyField', [], {'to': "orm['auth.Permission']", 'symmetrical': 'False', 'blank': 'True'}),
|
|
||||||
'username': ('django.db.models.fields.CharField', [], {'unique': 'True', 'max_length': '30'})
|
|
||||||
},
|
|
||||||
'contenttypes.contenttype': {
|
|
||||||
'Meta': {'ordering': "('name',)", 'unique_together': "(('app_label', 'model'),)", 'object_name': 'ContentType', 'db_table': "'django_content_type'"},
|
|
||||||
'app_label': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'model': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'})
|
|
||||||
},
|
|
||||||
'helpdesk.attachment': {
|
|
||||||
'Meta': {'ordering': "['filename']", 'object_name': 'Attachment'},
|
|
||||||
'file': ('django.db.models.fields.files.FileField', [], {'max_length': '100'}),
|
|
||||||
'filename': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'followup': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.FollowUp']"}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'mime_type': ('django.db.models.fields.CharField', [], {'max_length': '255'}),
|
|
||||||
'size': ('django.db.models.fields.IntegerField', [], {})
|
|
||||||
},
|
|
||||||
'helpdesk.customfield': {
|
|
||||||
'Meta': {'object_name': 'CustomField'},
|
|
||||||
'data_type': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'decimal_places': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'empty_selection_list': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'help_text': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'label': ('django.db.models.fields.CharField', [], {'max_length': "'30'"}),
|
|
||||||
'list_values': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'max_length': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'name': ('django.db.models.fields.SlugField', [], {'unique': 'True', 'max_length': '50'}),
|
|
||||||
'ordering': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'required': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'staff_only': ('django.db.models.fields.BooleanField', [], {'default': 'False'})
|
|
||||||
},
|
|
||||||
'helpdesk.emailtemplate': {
|
|
||||||
'Meta': {'ordering': "['template_name', 'locale']", 'object_name': 'EmailTemplate'},
|
|
||||||
'heading': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'html': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'locale': ('django.db.models.fields.CharField', [], {'max_length': '10', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'plain_text': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
'subject': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'template_name': ('django.db.models.fields.CharField', [], {'max_length': '100'})
|
|
||||||
},
|
|
||||||
'helpdesk.escalationexclusion': {
|
|
||||||
'Meta': {'object_name': 'EscalationExclusion'},
|
|
||||||
'date': ('django.db.models.fields.DateField', [], {}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'queues': ('django.db.models.fields.related.ManyToManyField', [], {'symmetrical': 'False', 'to': "orm['helpdesk.Queue']", 'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'helpdesk.followup': {
|
|
||||||
'Meta': {'ordering': "['date']", 'object_name': 'FollowUp'},
|
|
||||||
'comment': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'date': ('django.db.models.fields.DateTimeField', [], {'default': 'datetime.datetime(2012, 8, 28, 0, 0)'}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'new_status': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'public': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.Ticket']"}),
|
|
||||||
'title': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'user': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['auth.User']", 'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'helpdesk.ignoreemail': {
|
|
||||||
'Meta': {'object_name': 'IgnoreEmail'},
|
|
||||||
'date': ('django.db.models.fields.DateField', [], {'blank': 'True'}),
|
|
||||||
'email_address': ('django.db.models.fields.CharField', [], {'max_length': '150'}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'keep_in_mailbox': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'queues': ('django.db.models.fields.related.ManyToManyField', [], {'symmetrical': 'False', 'to': "orm['helpdesk.Queue']", 'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'helpdesk.kbcategory': {
|
|
||||||
'Meta': {'ordering': "['title']", 'object_name': 'KBCategory'},
|
|
||||||
'description': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'slug': ('django.db.models.fields.SlugField', [], {'max_length': '50'}),
|
|
||||||
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'})
|
|
||||||
},
|
|
||||||
'helpdesk.kbitem': {
|
|
||||||
'Meta': {'ordering': "['title']", 'object_name': 'KBItem'},
|
|
||||||
'answer': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
'category': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.KBCategory']"}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'last_updated': ('django.db.models.fields.DateTimeField', [], {'blank': 'True'}),
|
|
||||||
'question': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
'recommendations': ('django.db.models.fields.IntegerField', [], {'default': '0'}),
|
|
||||||
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'votes': ('django.db.models.fields.IntegerField', [], {'default': '0'})
|
|
||||||
},
|
|
||||||
'helpdesk.presetreply': {
|
|
||||||
'Meta': {'ordering': "['name']", 'object_name': 'PreSetReply'},
|
|
||||||
'body': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'queues': ('django.db.models.fields.related.ManyToManyField', [], {'symmetrical': 'False', 'to': "orm['helpdesk.Queue']", 'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'helpdesk.queue': {
|
|
||||||
'Meta': {'ordering': "('title',)", 'object_name': 'Queue'},
|
|
||||||
'allow_email_submission': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'allow_public_submission': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'email_address': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_host': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_imap_folder': ('django.db.models.fields.CharField', [], {'max_length': '100', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_interval': ('django.db.models.fields.IntegerField', [], {'default': "'5'", 'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_last_check': ('django.db.models.fields.DateTimeField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_pass': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_port': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_ssl': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'email_box_type': ('django.db.models.fields.CharField', [], {'max_length': '5', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_user': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'escalate_days': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'locale': ('django.db.models.fields.CharField', [], {'max_length': '10', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'new_ticket_cc': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'slug': ('django.db.models.fields.SlugField', [], {'max_length': '50'}),
|
|
||||||
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'updated_ticket_cc': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'helpdesk.savedsearch': {
|
|
||||||
'Meta': {'object_name': 'SavedSearch'},
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'query': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
'shared': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'user': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['auth.User']"})
|
|
||||||
},
|
|
||||||
'helpdesk.ticket': {
|
|
||||||
'Meta': {'object_name': 'Ticket'},
|
|
||||||
'assigned_to': ('django.db.models.fields.related.ForeignKey', [], {'blank': 'True', 'related_name': "'assigned_to'", 'null': 'True', 'to': "orm['auth.User']"}),
|
|
||||||
'created': ('django.db.models.fields.DateTimeField', [], {'blank': 'True'}),
|
|
||||||
'description': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'due_date': ('django.db.models.fields.DateTimeField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'last_escalation': ('django.db.models.fields.DateTimeField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'modified': ('django.db.models.fields.DateTimeField', [], {'blank': 'True'}),
|
|
||||||
'on_hold': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'priority': ('django.db.models.fields.IntegerField', [], {'default': '3', 'blank': '3'}),
|
|
||||||
'queue': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.Queue']"}),
|
|
||||||
'resolution': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'status': ('django.db.models.fields.IntegerField', [], {'default': '1'}),
|
|
||||||
'submitter_email': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'title': ('django.db.models.fields.CharField', [], {'max_length': '200'})
|
|
||||||
},
|
|
||||||
'helpdesk.ticketcc': {
|
|
||||||
'Meta': {'object_name': 'TicketCC'},
|
|
||||||
'can_update': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'can_view': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'email': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.Ticket']"}),
|
|
||||||
'user': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['auth.User']", 'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'helpdesk.ticketchange': {
|
|
||||||
'Meta': {'object_name': 'TicketChange'},
|
|
||||||
'field': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'followup': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.FollowUp']"}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'new_value': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'old_value': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'helpdesk.ticketcustomfieldvalue': {
|
|
||||||
'Meta': {'unique_together': "(('ticket', 'field'),)", 'object_name': 'TicketCustomFieldValue'},
|
|
||||||
'field': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.CustomField']"}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.Ticket']"}),
|
|
||||||
'value': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
'helpdesk.ticketdependency': {
|
|
||||||
'Meta': {'unique_together': "(('ticket', 'depends_on'),)", 'object_name': 'TicketDependency'},
|
|
||||||
'depends_on': ('django.db.models.fields.related.ForeignKey', [], {'related_name': "'depends_on'", 'to': "orm['helpdesk.Ticket']"}),
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'related_name': "'ticketdependency'", 'to': "orm['helpdesk.Ticket']"})
|
|
||||||
},
|
|
||||||
'helpdesk.usersettings': {
|
|
||||||
'Meta': {'object_name': 'UserSettings'},
|
|
||||||
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'settings_pickled': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'user': ('django.db.models.fields.related.OneToOneField', [], {'to': "orm['auth.User']", 'unique': 'True'})
|
|
||||||
}
|
|
||||||
}
|
|
||||||
|
|
||||||
complete_apps = ['helpdesk']
|
|
||||||
@ -1,234 +0,0 @@
|
|||||||
# -*- coding: utf-8 -*-
|
|
||||||
from south.utils import datetime_utils as datetime
|
|
||||||
from south.db import db
|
|
||||||
from south.v2 import SchemaMigration
|
|
||||||
from django.db import models
|
|
||||||
|
|
||||||
|
|
||||||
class Migration(SchemaMigration):
|
|
||||||
|
|
||||||
def forwards(self, orm):
|
|
||||||
# Removing unique constraint on 'TicketCustomFieldValue', fields ['ticket', 'field']
|
|
||||||
db.delete_unique(u'helpdesk_ticketcustomfieldvalue', ['ticket_id', 'field_id'])
|
|
||||||
|
|
||||||
|
|
||||||
# Changing field 'Attachment.file'
|
|
||||||
db.alter_column(u'helpdesk_attachment', 'file', self.gf('django.db.models.fields.files.FileField')(max_length=1000))
|
|
||||||
|
|
||||||
def backwards(self, orm):
|
|
||||||
|
|
||||||
# Changing field 'Attachment.file'
|
|
||||||
db.alter_column(u'helpdesk_attachment', 'file', self.gf('django.db.models.fields.files.FileField')(max_length=100))
|
|
||||||
# Adding unique constraint on 'TicketCustomFieldValue', fields ['ticket', 'field']
|
|
||||||
db.create_unique(u'helpdesk_ticketcustomfieldvalue', ['ticket_id', 'field_id'])
|
|
||||||
|
|
||||||
|
|
||||||
models = {
|
|
||||||
u'auth.group': {
|
|
||||||
'Meta': {'object_name': 'Group'},
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'unique': 'True', 'max_length': '80'}),
|
|
||||||
'permissions': ('django.db.models.fields.related.ManyToManyField', [], {'to': u"orm['auth.Permission']", 'symmetrical': 'False', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
u'auth.permission': {
|
|
||||||
'Meta': {'ordering': "(u'content_type__app_label', u'content_type__model', u'codename')", 'unique_together': "((u'content_type', u'codename'),)", 'object_name': 'Permission'},
|
|
||||||
'codename': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'content_type': ('django.db.models.fields.related.ForeignKey', [], {'to': u"orm['contenttypes.ContentType']"}),
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'max_length': '50'})
|
|
||||||
},
|
|
||||||
u'auth.user': {
|
|
||||||
'Meta': {'object_name': 'User'},
|
|
||||||
'date_joined': ('django.db.models.fields.DateTimeField', [], {'default': 'datetime.datetime.now'}),
|
|
||||||
'email': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'blank': 'True'}),
|
|
||||||
'first_name': ('django.db.models.fields.CharField', [], {'max_length': '30', 'blank': 'True'}),
|
|
||||||
'groups': ('django.db.models.fields.related.ManyToManyField', [], {'symmetrical': 'False', 'related_name': "u'user_set'", 'blank': 'True', 'to': u"orm['auth.Group']"}),
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'is_active': ('django.db.models.fields.BooleanField', [], {'default': 'True'}),
|
|
||||||
'is_staff': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'is_superuser': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'last_login': ('django.db.models.fields.DateTimeField', [], {'default': 'datetime.datetime.now'}),
|
|
||||||
'last_name': ('django.db.models.fields.CharField', [], {'max_length': '30', 'blank': 'True'}),
|
|
||||||
'password': ('django.db.models.fields.CharField', [], {'max_length': '128'}),
|
|
||||||
'user_permissions': ('django.db.models.fields.related.ManyToManyField', [], {'symmetrical': 'False', 'related_name': "u'user_set'", 'blank': 'True', 'to': u"orm['auth.Permission']"}),
|
|
||||||
'username': ('django.db.models.fields.CharField', [], {'unique': 'True', 'max_length': '30'})
|
|
||||||
},
|
|
||||||
u'contenttypes.contenttype': {
|
|
||||||
'Meta': {'ordering': "('name',)", 'unique_together': "(('app_label', 'model'),)", 'object_name': 'ContentType', 'db_table': "'django_content_type'"},
|
|
||||||
'app_label': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'model': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'})
|
|
||||||
},
|
|
||||||
u'helpdesk.attachment': {
|
|
||||||
'Meta': {'ordering': "['filename']", 'object_name': 'Attachment'},
|
|
||||||
'file': ('django.db.models.fields.files.FileField', [], {'max_length': '1000'}),
|
|
||||||
'filename': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'followup': ('django.db.models.fields.related.ForeignKey', [], {'to': u"orm['helpdesk.FollowUp']"}),
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'mime_type': ('django.db.models.fields.CharField', [], {'max_length': '255'}),
|
|
||||||
'size': ('django.db.models.fields.IntegerField', [], {})
|
|
||||||
},
|
|
||||||
u'helpdesk.customfield': {
|
|
||||||
'Meta': {'object_name': 'CustomField'},
|
|
||||||
'data_type': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'decimal_places': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'empty_selection_list': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'help_text': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'label': ('django.db.models.fields.CharField', [], {'max_length': "'30'"}),
|
|
||||||
'list_values': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'max_length': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'name': ('django.db.models.fields.SlugField', [], {'unique': 'True', 'max_length': '50'}),
|
|
||||||
'ordering': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'required': ('django.db.models.fields.BooleanField', [], {}),
|
|
||||||
'staff_only': ('django.db.models.fields.BooleanField', [], {})
|
|
||||||
},
|
|
||||||
u'helpdesk.emailtemplate': {
|
|
||||||
'Meta': {'ordering': "['template_name', 'locale']", 'object_name': 'EmailTemplate'},
|
|
||||||
'heading': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'html': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'locale': ('django.db.models.fields.CharField', [], {'max_length': '10', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'plain_text': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
'subject': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'template_name': ('django.db.models.fields.CharField', [], {'max_length': '100'})
|
|
||||||
},
|
|
||||||
u'helpdesk.escalationexclusion': {
|
|
||||||
'Meta': {'object_name': 'EscalationExclusion'},
|
|
||||||
'date': ('django.db.models.fields.DateField', [], {}),
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'queues': ('django.db.models.fields.related.ManyToManyField', [], {'symmetrical': 'False', 'to': u"orm['helpdesk.Queue']", 'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
u'helpdesk.followup': {
|
|
||||||
'Meta': {'ordering': "['date']", 'object_name': 'FollowUp'},
|
|
||||||
'comment': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'date': ('django.db.models.fields.DateTimeField', [], {'default': 'datetime.datetime(2014, 9, 2, 0, 0)'}),
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'new_status': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'public': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'to': u"orm['helpdesk.Ticket']"}),
|
|
||||||
'title': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'user': ('django.db.models.fields.related.ForeignKey', [], {'to': u"orm['auth.User']", 'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
u'helpdesk.ignoreemail': {
|
|
||||||
'Meta': {'object_name': 'IgnoreEmail'},
|
|
||||||
'date': ('django.db.models.fields.DateField', [], {'blank': 'True'}),
|
|
||||||
'email_address': ('django.db.models.fields.CharField', [], {'max_length': '150'}),
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'keep_in_mailbox': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'queues': ('django.db.models.fields.related.ManyToManyField', [], {'symmetrical': 'False', 'to': u"orm['helpdesk.Queue']", 'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
u'helpdesk.kbcategory': {
|
|
||||||
'Meta': {'ordering': "['title']", 'object_name': 'KBCategory'},
|
|
||||||
'description': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'slug': ('django.db.models.fields.SlugField', [], {'max_length': '50'}),
|
|
||||||
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'})
|
|
||||||
},
|
|
||||||
u'helpdesk.kbitem': {
|
|
||||||
'Meta': {'ordering': "['title']", 'object_name': 'KBItem'},
|
|
||||||
'answer': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
'category': ('django.db.models.fields.related.ForeignKey', [], {'to': u"orm['helpdesk.KBCategory']"}),
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'last_updated': ('django.db.models.fields.DateTimeField', [], {'blank': 'True'}),
|
|
||||||
'question': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
'recommendations': ('django.db.models.fields.IntegerField', [], {'default': '0'}),
|
|
||||||
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'votes': ('django.db.models.fields.IntegerField', [], {'default': '0'})
|
|
||||||
},
|
|
||||||
u'helpdesk.presetreply': {
|
|
||||||
'Meta': {'ordering': "['name']", 'object_name': 'PreSetReply'},
|
|
||||||
'body': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'queues': ('django.db.models.fields.related.ManyToManyField', [], {'symmetrical': 'False', 'to': u"orm['helpdesk.Queue']", 'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
u'helpdesk.queue': {
|
|
||||||
'Meta': {'ordering': "('title',)", 'object_name': 'Queue'},
|
|
||||||
'allow_email_submission': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'allow_public_submission': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'email_address': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_host': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_imap_folder': ('django.db.models.fields.CharField', [], {'max_length': '100', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_interval': ('django.db.models.fields.IntegerField', [], {'default': "'5'", 'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_last_check': ('django.db.models.fields.DateTimeField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_pass': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_port': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_ssl': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'email_box_type': ('django.db.models.fields.CharField', [], {'max_length': '5', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_user': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'escalate_days': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'locale': ('django.db.models.fields.CharField', [], {'max_length': '10', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'new_ticket_cc': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'slug': ('django.db.models.fields.SlugField', [], {'max_length': '50'}),
|
|
||||||
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'updated_ticket_cc': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
u'helpdesk.savedsearch': {
|
|
||||||
'Meta': {'object_name': 'SavedSearch'},
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'query': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
'shared': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'user': ('django.db.models.fields.related.ForeignKey', [], {'to': u"orm['auth.User']"})
|
|
||||||
},
|
|
||||||
u'helpdesk.ticket': {
|
|
||||||
'Meta': {'ordering': "('id',)", 'object_name': 'Ticket'},
|
|
||||||
'assigned_to': ('django.db.models.fields.related.ForeignKey', [], {'blank': 'True', 'related_name': "'assigned_to'", 'null': 'True', 'to': u"orm['auth.User']"}),
|
|
||||||
'created': ('django.db.models.fields.DateTimeField', [], {'blank': 'True'}),
|
|
||||||
'description': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'due_date': ('django.db.models.fields.DateTimeField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'last_escalation': ('django.db.models.fields.DateTimeField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'modified': ('django.db.models.fields.DateTimeField', [], {'blank': 'True'}),
|
|
||||||
'on_hold': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'priority': ('django.db.models.fields.IntegerField', [], {'default': '3', 'blank': '3'}),
|
|
||||||
'queue': ('django.db.models.fields.related.ForeignKey', [], {'to': u"orm['helpdesk.Queue']"}),
|
|
||||||
'resolution': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'status': ('django.db.models.fields.IntegerField', [], {'default': '1'}),
|
|
||||||
'submitter_email': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'title': ('django.db.models.fields.CharField', [], {'max_length': '200'})
|
|
||||||
},
|
|
||||||
u'helpdesk.ticketcc': {
|
|
||||||
'Meta': {'object_name': 'TicketCC'},
|
|
||||||
'can_update': ('django.db.models.fields.BooleanField', [], {}),
|
|
||||||
'can_view': ('django.db.models.fields.BooleanField', [], {}),
|
|
||||||
'email': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'null': 'True', 'blank': 'True'}),
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'to': u"orm['helpdesk.Ticket']"}),
|
|
||||||
'user': ('django.db.models.fields.related.ForeignKey', [], {'to': u"orm['auth.User']", 'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
u'helpdesk.ticketchange': {
|
|
||||||
'Meta': {'object_name': 'TicketChange'},
|
|
||||||
'field': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'followup': ('django.db.models.fields.related.ForeignKey', [], {'to': u"orm['helpdesk.FollowUp']"}),
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'new_value': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'old_value': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
u'helpdesk.ticketcustomfieldvalue': {
|
|
||||||
'Meta': {'object_name': 'TicketCustomFieldValue'},
|
|
||||||
'field': ('django.db.models.fields.related.ForeignKey', [], {'to': u"orm['helpdesk.CustomField']"}),
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'to': u"orm['helpdesk.Ticket']"}),
|
|
||||||
'value': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
u'helpdesk.ticketdependency': {
|
|
||||||
'Meta': {'unique_together': "(('ticket', 'depends_on'),)", 'object_name': 'TicketDependency'},
|
|
||||||
'depends_on': ('django.db.models.fields.related.ForeignKey', [], {'related_name': "'depends_on'", 'to': u"orm['helpdesk.Ticket']"}),
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'related_name': "'ticketdependency'", 'to': u"orm['helpdesk.Ticket']"})
|
|
||||||
},
|
|
||||||
u'helpdesk.usersettings': {
|
|
||||||
'Meta': {'object_name': 'UserSettings'},
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'settings_pickled': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'user': ('django.db.models.fields.related.OneToOneField', [], {'to': u"orm['auth.User']", 'unique': 'True'})
|
|
||||||
}
|
|
||||||
}
|
|
||||||
|
|
||||||
complete_apps = ['helpdesk']
|
|
||||||
@ -1,228 +0,0 @@
|
|||||||
# -*- coding: utf-8 -*-
|
|
||||||
from south.utils import datetime_utils as datetime
|
|
||||||
from south.db import db
|
|
||||||
from south.v2 import SchemaMigration
|
|
||||||
from django.db import models
|
|
||||||
|
|
||||||
|
|
||||||
class Migration(SchemaMigration):
|
|
||||||
|
|
||||||
def forwards(self, orm):
|
|
||||||
|
|
||||||
# Changing field 'Attachment.filename'
|
|
||||||
db.alter_column(u'helpdesk_attachment', 'filename', self.gf('django.db.models.fields.CharField')(max_length=1000))
|
|
||||||
|
|
||||||
def backwards(self, orm):
|
|
||||||
|
|
||||||
# Changing field 'Attachment.filename'
|
|
||||||
db.alter_column(u'helpdesk_attachment', 'filename', self.gf('django.db.models.fields.CharField')(max_length=100))
|
|
||||||
|
|
||||||
models = {
|
|
||||||
u'auth.group': {
|
|
||||||
'Meta': {'object_name': 'Group'},
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'unique': 'True', 'max_length': '80'}),
|
|
||||||
'permissions': ('django.db.models.fields.related.ManyToManyField', [], {'to': u"orm['auth.Permission']", 'symmetrical': 'False', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
u'auth.permission': {
|
|
||||||
'Meta': {'ordering': "(u'content_type__app_label', u'content_type__model', u'codename')", 'unique_together': "((u'content_type', u'codename'),)", 'object_name': 'Permission'},
|
|
||||||
'codename': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'content_type': ('django.db.models.fields.related.ForeignKey', [], {'to': u"orm['contenttypes.ContentType']"}),
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'max_length': '50'})
|
|
||||||
},
|
|
||||||
u'auth.user': {
|
|
||||||
'Meta': {'object_name': 'User'},
|
|
||||||
'date_joined': ('django.db.models.fields.DateTimeField', [], {'default': 'datetime.datetime.now'}),
|
|
||||||
'email': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'blank': 'True'}),
|
|
||||||
'first_name': ('django.db.models.fields.CharField', [], {'max_length': '30', 'blank': 'True'}),
|
|
||||||
'groups': ('django.db.models.fields.related.ManyToManyField', [], {'symmetrical': 'False', 'related_name': "u'user_set'", 'blank': 'True', 'to': u"orm['auth.Group']"}),
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'is_active': ('django.db.models.fields.BooleanField', [], {'default': 'True'}),
|
|
||||||
'is_staff': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'is_superuser': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'last_login': ('django.db.models.fields.DateTimeField', [], {'default': 'datetime.datetime.now'}),
|
|
||||||
'last_name': ('django.db.models.fields.CharField', [], {'max_length': '30', 'blank': 'True'}),
|
|
||||||
'password': ('django.db.models.fields.CharField', [], {'max_length': '128'}),
|
|
||||||
'user_permissions': ('django.db.models.fields.related.ManyToManyField', [], {'symmetrical': 'False', 'related_name': "u'user_set'", 'blank': 'True', 'to': u"orm['auth.Permission']"}),
|
|
||||||
'username': ('django.db.models.fields.CharField', [], {'unique': 'True', 'max_length': '30'})
|
|
||||||
},
|
|
||||||
u'contenttypes.contenttype': {
|
|
||||||
'Meta': {'ordering': "('name',)", 'unique_together': "(('app_label', 'model'),)", 'object_name': 'ContentType', 'db_table': "'django_content_type'"},
|
|
||||||
'app_label': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'model': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'})
|
|
||||||
},
|
|
||||||
u'helpdesk.attachment': {
|
|
||||||
'Meta': {'ordering': "['filename']", 'object_name': 'Attachment'},
|
|
||||||
'file': ('django.db.models.fields.files.FileField', [], {'max_length': '1000'}),
|
|
||||||
'filename': ('django.db.models.fields.CharField', [], {'max_length': '1000'}),
|
|
||||||
'followup': ('django.db.models.fields.related.ForeignKey', [], {'to': u"orm['helpdesk.FollowUp']"}),
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'mime_type': ('django.db.models.fields.CharField', [], {'max_length': '255'}),
|
|
||||||
'size': ('django.db.models.fields.IntegerField', [], {})
|
|
||||||
},
|
|
||||||
u'helpdesk.customfield': {
|
|
||||||
'Meta': {'object_name': 'CustomField'},
|
|
||||||
'data_type': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'decimal_places': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'empty_selection_list': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'help_text': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'label': ('django.db.models.fields.CharField', [], {'max_length': "'30'"}),
|
|
||||||
'list_values': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'max_length': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'name': ('django.db.models.fields.SlugField', [], {'unique': 'True', 'max_length': '50'}),
|
|
||||||
'ordering': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'required': ('django.db.models.fields.BooleanField', [], {}),
|
|
||||||
'staff_only': ('django.db.models.fields.BooleanField', [], {})
|
|
||||||
},
|
|
||||||
u'helpdesk.emailtemplate': {
|
|
||||||
'Meta': {'ordering': "['template_name', 'locale']", 'object_name': 'EmailTemplate'},
|
|
||||||
'heading': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'html': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'locale': ('django.db.models.fields.CharField', [], {'max_length': '10', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'plain_text': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
'subject': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'template_name': ('django.db.models.fields.CharField', [], {'max_length': '100'})
|
|
||||||
},
|
|
||||||
u'helpdesk.escalationexclusion': {
|
|
||||||
'Meta': {'object_name': 'EscalationExclusion'},
|
|
||||||
'date': ('django.db.models.fields.DateField', [], {}),
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'queues': ('django.db.models.fields.related.ManyToManyField', [], {'symmetrical': 'False', 'to': u"orm['helpdesk.Queue']", 'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
u'helpdesk.followup': {
|
|
||||||
'Meta': {'ordering': "['date']", 'object_name': 'FollowUp'},
|
|
||||||
'comment': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'date': ('django.db.models.fields.DateTimeField', [], {'default': 'datetime.datetime(2014, 9, 2, 0, 0)'}),
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'new_status': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'public': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'to': u"orm['helpdesk.Ticket']"}),
|
|
||||||
'title': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'user': ('django.db.models.fields.related.ForeignKey', [], {'to': u"orm['auth.User']", 'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
u'helpdesk.ignoreemail': {
|
|
||||||
'Meta': {'object_name': 'IgnoreEmail'},
|
|
||||||
'date': ('django.db.models.fields.DateField', [], {'blank': 'True'}),
|
|
||||||
'email_address': ('django.db.models.fields.CharField', [], {'max_length': '150'}),
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'keep_in_mailbox': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'queues': ('django.db.models.fields.related.ManyToManyField', [], {'symmetrical': 'False', 'to': u"orm['helpdesk.Queue']", 'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
u'helpdesk.kbcategory': {
|
|
||||||
'Meta': {'ordering': "['title']", 'object_name': 'KBCategory'},
|
|
||||||
'description': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'slug': ('django.db.models.fields.SlugField', [], {'max_length': '50'}),
|
|
||||||
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'})
|
|
||||||
},
|
|
||||||
u'helpdesk.kbitem': {
|
|
||||||
'Meta': {'ordering': "['title']", 'object_name': 'KBItem'},
|
|
||||||
'answer': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
'category': ('django.db.models.fields.related.ForeignKey', [], {'to': u"orm['helpdesk.KBCategory']"}),
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'last_updated': ('django.db.models.fields.DateTimeField', [], {'blank': 'True'}),
|
|
||||||
'question': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
'recommendations': ('django.db.models.fields.IntegerField', [], {'default': '0'}),
|
|
||||||
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'votes': ('django.db.models.fields.IntegerField', [], {'default': '0'})
|
|
||||||
},
|
|
||||||
u'helpdesk.presetreply': {
|
|
||||||
'Meta': {'ordering': "['name']", 'object_name': 'PreSetReply'},
|
|
||||||
'body': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'queues': ('django.db.models.fields.related.ManyToManyField', [], {'symmetrical': 'False', 'to': u"orm['helpdesk.Queue']", 'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
u'helpdesk.queue': {
|
|
||||||
'Meta': {'ordering': "('title',)", 'object_name': 'Queue'},
|
|
||||||
'allow_email_submission': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'allow_public_submission': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'email_address': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_host': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_imap_folder': ('django.db.models.fields.CharField', [], {'max_length': '100', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_interval': ('django.db.models.fields.IntegerField', [], {'default': "'5'", 'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_last_check': ('django.db.models.fields.DateTimeField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_pass': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_port': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_ssl': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'email_box_type': ('django.db.models.fields.CharField', [], {'max_length': '5', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_user': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'escalate_days': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'locale': ('django.db.models.fields.CharField', [], {'max_length': '10', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'new_ticket_cc': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'slug': ('django.db.models.fields.SlugField', [], {'max_length': '50'}),
|
|
||||||
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'updated_ticket_cc': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
u'helpdesk.savedsearch': {
|
|
||||||
'Meta': {'object_name': 'SavedSearch'},
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'query': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
'shared': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'user': ('django.db.models.fields.related.ForeignKey', [], {'to': u"orm['auth.User']"})
|
|
||||||
},
|
|
||||||
u'helpdesk.ticket': {
|
|
||||||
'Meta': {'ordering': "('id',)", 'object_name': 'Ticket'},
|
|
||||||
'assigned_to': ('django.db.models.fields.related.ForeignKey', [], {'blank': 'True', 'related_name': "'assigned_to'", 'null': 'True', 'to': u"orm['auth.User']"}),
|
|
||||||
'created': ('django.db.models.fields.DateTimeField', [], {'blank': 'True'}),
|
|
||||||
'description': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'due_date': ('django.db.models.fields.DateTimeField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'last_escalation': ('django.db.models.fields.DateTimeField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'modified': ('django.db.models.fields.DateTimeField', [], {'blank': 'True'}),
|
|
||||||
'on_hold': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'priority': ('django.db.models.fields.IntegerField', [], {'default': '3', 'blank': '3'}),
|
|
||||||
'queue': ('django.db.models.fields.related.ForeignKey', [], {'to': u"orm['helpdesk.Queue']"}),
|
|
||||||
'resolution': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'status': ('django.db.models.fields.IntegerField', [], {'default': '1'}),
|
|
||||||
'submitter_email': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'title': ('django.db.models.fields.CharField', [], {'max_length': '200'})
|
|
||||||
},
|
|
||||||
u'helpdesk.ticketcc': {
|
|
||||||
'Meta': {'object_name': 'TicketCC'},
|
|
||||||
'can_update': ('django.db.models.fields.BooleanField', [], {}),
|
|
||||||
'can_view': ('django.db.models.fields.BooleanField', [], {}),
|
|
||||||
'email': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'null': 'True', 'blank': 'True'}),
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'to': u"orm['helpdesk.Ticket']"}),
|
|
||||||
'user': ('django.db.models.fields.related.ForeignKey', [], {'to': u"orm['auth.User']", 'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
u'helpdesk.ticketchange': {
|
|
||||||
'Meta': {'object_name': 'TicketChange'},
|
|
||||||
'field': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'followup': ('django.db.models.fields.related.ForeignKey', [], {'to': u"orm['helpdesk.FollowUp']"}),
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'new_value': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'old_value': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
u'helpdesk.ticketcustomfieldvalue': {
|
|
||||||
'Meta': {'object_name': 'TicketCustomFieldValue'},
|
|
||||||
'field': ('django.db.models.fields.related.ForeignKey', [], {'to': u"orm['helpdesk.CustomField']"}),
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'to': u"orm['helpdesk.Ticket']"}),
|
|
||||||
'value': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
u'helpdesk.ticketdependency': {
|
|
||||||
'Meta': {'unique_together': "(('ticket', 'depends_on'),)", 'object_name': 'TicketDependency'},
|
|
||||||
'depends_on': ('django.db.models.fields.related.ForeignKey', [], {'related_name': "'depends_on'", 'to': u"orm['helpdesk.Ticket']"}),
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'related_name': "'ticketdependency'", 'to': u"orm['helpdesk.Ticket']"})
|
|
||||||
},
|
|
||||||
u'helpdesk.usersettings': {
|
|
||||||
'Meta': {'object_name': 'UserSettings'},
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'settings_pickled': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'user': ('django.db.models.fields.related.OneToOneField', [], {'to': u"orm['auth.User']", 'unique': 'True'})
|
|
||||||
}
|
|
||||||
}
|
|
||||||
|
|
||||||
complete_apps = ['helpdesk']
|
|
||||||
@ -1,249 +0,0 @@
|
|||||||
# -*- coding: utf-8 -*-
|
|
||||||
from south.utils import datetime_utils as datetime
|
|
||||||
from south.db import db
|
|
||||||
from south.v2 import SchemaMigration
|
|
||||||
from django.db import models
|
|
||||||
|
|
||||||
|
|
||||||
class Migration(SchemaMigration):
|
|
||||||
|
|
||||||
def forwards(self, orm):
|
|
||||||
# Adding field 'Queue.socks_proxy_type'
|
|
||||||
db.add_column(u'helpdesk_queue', 'socks_proxy_type',
|
|
||||||
self.gf('django.db.models.fields.CharField')(max_length=8, null=True, blank=True),
|
|
||||||
keep_default=False)
|
|
||||||
|
|
||||||
# Adding field 'Queue.socks_proxy_host'
|
|
||||||
db.add_column(u'helpdesk_queue', 'socks_proxy_host',
|
|
||||||
self.gf('django.db.models.fields.GenericIPAddressField')(max_length=39, null=True, blank=True),
|
|
||||||
keep_default=False)
|
|
||||||
|
|
||||||
# Adding field 'Queue.socks_proxy_port'
|
|
||||||
db.add_column(u'helpdesk_queue', 'socks_proxy_port',
|
|
||||||
self.gf('django.db.models.fields.IntegerField')(null=True, blank=True),
|
|
||||||
keep_default=False)
|
|
||||||
|
|
||||||
|
|
||||||
def backwards(self, orm):
|
|
||||||
# Deleting field 'Queue.socks_proxy_type'
|
|
||||||
db.delete_column(u'helpdesk_queue', 'socks_proxy_type')
|
|
||||||
|
|
||||||
# Deleting field 'Queue.socks_proxy_host'
|
|
||||||
db.delete_column(u'helpdesk_queue', 'socks_proxy_host')
|
|
||||||
|
|
||||||
# Deleting field 'Queue.socks_proxy_port'
|
|
||||||
db.delete_column(u'helpdesk_queue', 'socks_proxy_port')
|
|
||||||
|
|
||||||
|
|
||||||
models = {
|
|
||||||
u'auth.group': {
|
|
||||||
'Meta': {'object_name': 'Group'},
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'unique': 'True', 'max_length': '80'}),
|
|
||||||
'permissions': ('django.db.models.fields.related.ManyToManyField', [], {'to': u"orm['auth.Permission']", 'symmetrical': 'False', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
u'auth.permission': {
|
|
||||||
'Meta': {'ordering': "(u'content_type__app_label', u'content_type__model', u'codename')", 'unique_together': "((u'content_type', u'codename'),)", 'object_name': 'Permission'},
|
|
||||||
'codename': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'content_type': ('django.db.models.fields.related.ForeignKey', [], {'to': u"orm['contenttypes.ContentType']"}),
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'max_length': '50'})
|
|
||||||
},
|
|
||||||
u'auth.user': {
|
|
||||||
'Meta': {'object_name': 'User'},
|
|
||||||
'date_joined': ('django.db.models.fields.DateTimeField', [], {'default': 'datetime.datetime.now'}),
|
|
||||||
'email': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'blank': 'True'}),
|
|
||||||
'first_name': ('django.db.models.fields.CharField', [], {'max_length': '30', 'blank': 'True'}),
|
|
||||||
'groups': ('django.db.models.fields.related.ManyToManyField', [], {'symmetrical': 'False', 'related_name': "u'user_set'", 'blank': 'True', 'to': u"orm['auth.Group']"}),
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'is_active': ('django.db.models.fields.BooleanField', [], {'default': 'True'}),
|
|
||||||
'is_staff': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'is_superuser': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'last_login': ('django.db.models.fields.DateTimeField', [], {'default': 'datetime.datetime.now'}),
|
|
||||||
'last_name': ('django.db.models.fields.CharField', [], {'max_length': '30', 'blank': 'True'}),
|
|
||||||
'password': ('django.db.models.fields.CharField', [], {'max_length': '128'}),
|
|
||||||
'user_permissions': ('django.db.models.fields.related.ManyToManyField', [], {'symmetrical': 'False', 'related_name': "u'user_set'", 'blank': 'True', 'to': u"orm['auth.Permission']"}),
|
|
||||||
'username': ('django.db.models.fields.CharField', [], {'unique': 'True', 'max_length': '30'})
|
|
||||||
},
|
|
||||||
u'contenttypes.contenttype': {
|
|
||||||
'Meta': {'ordering': "('name',)", 'unique_together': "(('app_label', 'model'),)", 'object_name': 'ContentType', 'db_table': "'django_content_type'"},
|
|
||||||
'app_label': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'model': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'})
|
|
||||||
},
|
|
||||||
u'helpdesk.attachment': {
|
|
||||||
'Meta': {'ordering': "['filename']", 'object_name': 'Attachment'},
|
|
||||||
'file': ('django.db.models.fields.files.FileField', [], {'max_length': '1000'}),
|
|
||||||
'filename': ('django.db.models.fields.CharField', [], {'max_length': '1000'}),
|
|
||||||
'followup': ('django.db.models.fields.related.ForeignKey', [], {'to': u"orm['helpdesk.FollowUp']"}),
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'mime_type': ('django.db.models.fields.CharField', [], {'max_length': '255'}),
|
|
||||||
'size': ('django.db.models.fields.IntegerField', [], {})
|
|
||||||
},
|
|
||||||
u'helpdesk.customfield': {
|
|
||||||
'Meta': {'object_name': 'CustomField'},
|
|
||||||
'data_type': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'decimal_places': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'empty_selection_list': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'help_text': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'label': ('django.db.models.fields.CharField', [], {'max_length': "'30'"}),
|
|
||||||
'list_values': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'max_length': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'name': ('django.db.models.fields.SlugField', [], {'unique': 'True', 'max_length': '50'}),
|
|
||||||
'ordering': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'required': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'staff_only': ('django.db.models.fields.BooleanField', [], {'default': 'False'})
|
|
||||||
},
|
|
||||||
u'helpdesk.emailtemplate': {
|
|
||||||
'Meta': {'ordering': "['template_name', 'locale']", 'object_name': 'EmailTemplate'},
|
|
||||||
'heading': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'html': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'locale': ('django.db.models.fields.CharField', [], {'max_length': '10', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'plain_text': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
'subject': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'template_name': ('django.db.models.fields.CharField', [], {'max_length': '100'})
|
|
||||||
},
|
|
||||||
u'helpdesk.escalationexclusion': {
|
|
||||||
'Meta': {'object_name': 'EscalationExclusion'},
|
|
||||||
'date': ('django.db.models.fields.DateField', [], {}),
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'queues': ('django.db.models.fields.related.ManyToManyField', [], {'symmetrical': 'False', 'to': u"orm['helpdesk.Queue']", 'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
u'helpdesk.followup': {
|
|
||||||
'Meta': {'ordering': "['date']", 'object_name': 'FollowUp'},
|
|
||||||
'comment': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'date': ('django.db.models.fields.DateTimeField', [], {'default': 'datetime.datetime.now'}),
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'new_status': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'public': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'to': u"orm['helpdesk.Ticket']"}),
|
|
||||||
'title': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'user': ('django.db.models.fields.related.ForeignKey', [], {'to': u"orm['auth.User']", 'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
u'helpdesk.ignoreemail': {
|
|
||||||
'Meta': {'object_name': 'IgnoreEmail'},
|
|
||||||
'date': ('django.db.models.fields.DateField', [], {'blank': 'True'}),
|
|
||||||
'email_address': ('django.db.models.fields.CharField', [], {'max_length': '150'}),
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'keep_in_mailbox': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'queues': ('django.db.models.fields.related.ManyToManyField', [], {'symmetrical': 'False', 'to': u"orm['helpdesk.Queue']", 'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
u'helpdesk.kbcategory': {
|
|
||||||
'Meta': {'ordering': "['title']", 'object_name': 'KBCategory'},
|
|
||||||
'description': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'slug': ('django.db.models.fields.SlugField', [], {'max_length': '50'}),
|
|
||||||
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'})
|
|
||||||
},
|
|
||||||
u'helpdesk.kbitem': {
|
|
||||||
'Meta': {'ordering': "['title']", 'object_name': 'KBItem'},
|
|
||||||
'answer': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
'category': ('django.db.models.fields.related.ForeignKey', [], {'to': u"orm['helpdesk.KBCategory']"}),
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'last_updated': ('django.db.models.fields.DateTimeField', [], {'blank': 'True'}),
|
|
||||||
'question': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
'recommendations': ('django.db.models.fields.IntegerField', [], {'default': '0'}),
|
|
||||||
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'votes': ('django.db.models.fields.IntegerField', [], {'default': '0'})
|
|
||||||
},
|
|
||||||
u'helpdesk.presetreply': {
|
|
||||||
'Meta': {'ordering': "['name']", 'object_name': 'PreSetReply'},
|
|
||||||
'body': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'queues': ('django.db.models.fields.related.ManyToManyField', [], {'symmetrical': 'False', 'to': u"orm['helpdesk.Queue']", 'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
u'helpdesk.queue': {
|
|
||||||
'Meta': {'ordering': "('title',)", 'object_name': 'Queue'},
|
|
||||||
'allow_email_submission': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'allow_public_submission': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'email_address': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_host': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_imap_folder': ('django.db.models.fields.CharField', [], {'max_length': '100', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_interval': ('django.db.models.fields.IntegerField', [], {'default': "'5'", 'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_last_check': ('django.db.models.fields.DateTimeField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_pass': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_port': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_ssl': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'email_box_type': ('django.db.models.fields.CharField', [], {'max_length': '5', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'email_box_user': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'escalate_days': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'locale': ('django.db.models.fields.CharField', [], {'max_length': '10', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'new_ticket_cc': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'slug': ('django.db.models.fields.SlugField', [], {'max_length': '50'}),
|
|
||||||
'socks_proxy_host': ('django.db.models.fields.GenericIPAddressField', [], {'max_length': '39', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'socks_proxy_port': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'socks_proxy_type': ('django.db.models.fields.CharField', [], {'max_length': '8', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'updated_ticket_cc': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
u'helpdesk.savedsearch': {
|
|
||||||
'Meta': {'object_name': 'SavedSearch'},
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'query': ('django.db.models.fields.TextField', [], {}),
|
|
||||||
'shared': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'user': ('django.db.models.fields.related.ForeignKey', [], {'to': u"orm['auth.User']"})
|
|
||||||
},
|
|
||||||
u'helpdesk.ticket': {
|
|
||||||
'Meta': {'ordering': "('id',)", 'object_name': 'Ticket'},
|
|
||||||
'assigned_to': ('django.db.models.fields.related.ForeignKey', [], {'blank': 'True', 'related_name': "'assigned_to'", 'null': 'True', 'to': u"orm['auth.User']"}),
|
|
||||||
'created': ('django.db.models.fields.DateTimeField', [], {'blank': 'True'}),
|
|
||||||
'description': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'due_date': ('django.db.models.fields.DateTimeField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'last_escalation': ('django.db.models.fields.DateTimeField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'modified': ('django.db.models.fields.DateTimeField', [], {'blank': 'True'}),
|
|
||||||
'on_hold': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'priority': ('django.db.models.fields.IntegerField', [], {'default': '3', 'blank': '3'}),
|
|
||||||
'queue': ('django.db.models.fields.related.ForeignKey', [], {'to': u"orm['helpdesk.Queue']"}),
|
|
||||||
'resolution': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'status': ('django.db.models.fields.IntegerField', [], {'default': '1'}),
|
|
||||||
'submitter_email': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'null': 'True', 'blank': 'True'}),
|
|
||||||
'title': ('django.db.models.fields.CharField', [], {'max_length': '200'})
|
|
||||||
},
|
|
||||||
u'helpdesk.ticketcc': {
|
|
||||||
'Meta': {'object_name': 'TicketCC'},
|
|
||||||
'can_update': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'can_view': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'email': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'null': 'True', 'blank': 'True'}),
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'to': u"orm['helpdesk.Ticket']"}),
|
|
||||||
'user': ('django.db.models.fields.related.ForeignKey', [], {'to': u"orm['auth.User']", 'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
u'helpdesk.ticketchange': {
|
|
||||||
'Meta': {'object_name': 'TicketChange'},
|
|
||||||
'field': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'followup': ('django.db.models.fields.related.ForeignKey', [], {'to': u"orm['helpdesk.FollowUp']"}),
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'new_value': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'old_value': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
u'helpdesk.ticketcustomfieldvalue': {
|
|
||||||
'Meta': {'object_name': 'TicketCustomFieldValue'},
|
|
||||||
'field': ('django.db.models.fields.related.ForeignKey', [], {'to': u"orm['helpdesk.CustomField']"}),
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'to': u"orm['helpdesk.Ticket']"}),
|
|
||||||
'value': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
u'helpdesk.ticketdependency': {
|
|
||||||
'Meta': {'unique_together': "(('ticket', 'depends_on'),)", 'object_name': 'TicketDependency'},
|
|
||||||
'depends_on': ('django.db.models.fields.related.ForeignKey', [], {'related_name': "'depends_on'", 'to': u"orm['helpdesk.Ticket']"}),
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'related_name': "'ticketdependency'", 'to': u"orm['helpdesk.Ticket']"})
|
|
||||||
},
|
|
||||||
u'helpdesk.usersettings': {
|
|
||||||
'Meta': {'object_name': 'UserSettings'},
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'settings_pickled': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'user': ('django.db.models.fields.related.OneToOneField', [], {'to': u"orm['auth.User']", 'unique': 'True'})
|
|
||||||
}
|
|
||||||
}
|
|
||||||
|
|
||||||
complete_apps = ['helpdesk']
|
|
||||||
@ -1,90 +0,0 @@
|
|||||||
# -*- coding: utf-8 -*-
|
|
||||||
from south.utils import datetime_utils as datetime
|
|
||||||
from south.db import db
|
|
||||||
from south.v2 import DataMigration
|
|
||||||
from django.db import models
|
|
||||||
from django.contrib.auth import get_user_model
|
|
||||||
from helpdesk.settings import DEFAULT_USER_SETTINGS
|
|
||||||
|
|
||||||
|
|
||||||
def pickle_settings(data):
|
|
||||||
"""Pickling as defined at migration's creation time"""
|
|
||||||
import cPickle
|
|
||||||
from helpdesk.lib import b64encode
|
|
||||||
return b64encode(cPickle.dumps(data))
|
|
||||||
|
|
||||||
|
|
||||||
# https://docs.djangoproject.com/en/1.7/topics/migrations/#data-migrations
|
|
||||||
def populate_usersettings(orm):
|
|
||||||
"""Create a UserSettings entry for each existing user.
|
|
||||||
This will only happen once (at install time, or at upgrade)
|
|
||||||
when the UserSettings model doesn't already exist."""
|
|
||||||
|
|
||||||
_User = get_user_model()
|
|
||||||
|
|
||||||
# Import historical version of models
|
|
||||||
User = orm[_User._meta.app_label+'.'+_User._meta.model_name]
|
|
||||||
UserSettings = orm["helpdesk"+'.'+"UserSettings"]
|
|
||||||
settings_pickled = pickle_settings(DEFAULT_USER_SETTINGS)
|
|
||||||
|
|
||||||
for u in User.objects.all():
|
|
||||||
try:
|
|
||||||
UserSettings.objects.get(user=u)
|
|
||||||
except UserSettings.DoesNotExist:
|
|
||||||
UserSettings.objects.create(user=u, settings_pickled=settings_pickled)
|
|
||||||
|
|
||||||
class Migration(DataMigration):
|
|
||||||
|
|
||||||
def forwards(self, orm):
|
|
||||||
populate_usersettings(orm)
|
|
||||||
|
|
||||||
def backwards(self, orm):
|
|
||||||
pass
|
|
||||||
|
|
||||||
models = {
|
|
||||||
u'auth.group': {
|
|
||||||
'Meta': {'object_name': 'Group'},
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'unique': 'True', 'max_length': '80'}),
|
|
||||||
'permissions': ('django.db.models.fields.related.ManyToManyField', [], {'to': u"orm['auth.Permission']", 'symmetrical': 'False', 'blank': 'True'})
|
|
||||||
},
|
|
||||||
u'auth.permission': {
|
|
||||||
'Meta': {'ordering': "(u'content_type__app_label', u'content_type__model', u'codename')", 'unique_together': "((u'content_type', u'codename'),)", 'object_name': 'Permission'},
|
|
||||||
'codename': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'content_type': ('django.db.models.fields.related.ForeignKey', [], {'to': u"orm['contenttypes.ContentType']"}),
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'max_length': '50'})
|
|
||||||
},
|
|
||||||
u'auth.user': {
|
|
||||||
'Meta': {'object_name': 'User'},
|
|
||||||
'date_joined': ('django.db.models.fields.DateTimeField', [], {'default': 'datetime.datetime.now'}),
|
|
||||||
'email': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'blank': 'True'}),
|
|
||||||
'first_name': ('django.db.models.fields.CharField', [], {'max_length': '30', 'blank': 'True'}),
|
|
||||||
'groups': ('django.db.models.fields.related.ManyToManyField', [], {'symmetrical': 'False', 'related_name': "u'user_set'", 'blank': 'True', 'to': u"orm['auth.Group']"}),
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'is_active': ('django.db.models.fields.BooleanField', [], {'default': 'True'}),
|
|
||||||
'is_staff': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'is_superuser': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
|
|
||||||
'last_login': ('django.db.models.fields.DateTimeField', [], {'default': 'datetime.datetime.now'}),
|
|
||||||
'last_name': ('django.db.models.fields.CharField', [], {'max_length': '30', 'blank': 'True'}),
|
|
||||||
'password': ('django.db.models.fields.CharField', [], {'max_length': '128'}),
|
|
||||||
'user_permissions': ('django.db.models.fields.related.ManyToManyField', [], {'symmetrical': 'False', 'related_name': "u'user_set'", 'blank': 'True', 'to': u"orm['auth.Permission']"}),
|
|
||||||
'username': ('django.db.models.fields.CharField', [], {'unique': 'True', 'max_length': '30'})
|
|
||||||
},
|
|
||||||
u'contenttypes.contenttype': {
|
|
||||||
'Meta': {'ordering': "('name',)", 'unique_together': "(('app_label', 'model'),)", 'object_name': 'ContentType', 'db_table': "'django_content_type'"},
|
|
||||||
'app_label': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'model': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
|
|
||||||
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'})
|
|
||||||
},
|
|
||||||
u'helpdesk.usersettings': {
|
|
||||||
'Meta': {'object_name': 'UserSettings'},
|
|
||||||
u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
|
|
||||||
'settings_pickled': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
|
|
||||||
'user': ('django.db.models.fields.related.OneToOneField', [], {'to': u"orm['auth.User']", 'unique': 'True'})
|
|
||||||
}
|
|
||||||
}
|
|
||||||
|
|
||||||
complete_apps = ['helpdesk']
|
|
||||||
symmetrical = True
|
|
||||||
Loading…
Reference in New Issue
Block a user