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Fix: Saving tickets with attachments disabled raises error

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Exclude code where followups add their attachments to a new ticket.
Make helper function _attach_files_to_follow_up() more robust.
This commit is contained in:
Georg Lehner 2024-06-12 14:58:00 +02:00
parent 20cd08fe28
commit 80ae20d1ac
1 changed files with 5 additions and 2 deletions
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7
helpdesk/forms.py
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@ -327,7 +327,7 @@ class AbstractTicketForm(CustomFieldMixin, forms.Form):
return followup
def _attach_files_to_follow_up(self, followup):
files = self.cleaned_data['attachment']
files = self.cleaned_data.get('attachment')
if files:
files = process_attachments(followup, [files])
return files
@ -419,7 +419,10 @@ class TicketForm(AbstractTicketForm):
followup = self._create_follow_up(ticket, title=title, user=user)
followup.save()
files = self._attach_files_to_follow_up(followup)
if settings.HELPDESK_ENABLE_ATTACHMENTS:
files = self._attach_files_to_follow_up(followup)
else:
files = None
# emit signal when the TicketForm.save is done
new_ticket_done.send(sender="TicketForm", ticket=ticket)