diff --git a/helpdesk/management/commands/escalate_tickets.py b/helpdesk/management/commands/escalate_tickets.py index 122333f0..edbf7307 100644 --- a/helpdesk/management/commands/escalate_tickets.py +++ b/helpdesk/management/commands/escalate_tickets.py @@ -105,7 +105,7 @@ def escalate_tickets(queues, verbose): t.send( {'submitter': ('escalated_submitter', context), 'ticket_cc': ('escalated_cc', context), - 'assigned_to': ('escalated_owner', context)} + 'assigned_to': ('escalated_owner', context)}, fail_silently=True, )