From 85bf169025b66d8db3f658638532e557c45f6e56 Mon Sep 17 00:00:00 2001
From: maccesch <maccesch@web.de>
Date: Mon, 5 Sep 2011 20:40:53 +0200
Subject: [PATCH] fixed the "take" link when viewing a ticket to create a
 proper follow up

---
 helpdesk/views/staff.py | 12 ++++++++++--
 1 file changed, 10 insertions(+), 2 deletions(-)

diff --git a/helpdesk/views/staff.py b/helpdesk/views/staff.py
index db8f1c45..bc80f60a 100644
--- a/helpdesk/views/staff.py
+++ b/helpdesk/views/staff.py
@@ -137,8 +137,16 @@ def view_ticket(request, ticket_id):
 
     if request.GET.has_key('take'):
         # Allow the user to assign the ticket to themselves whilst viewing it.
-        ticket.assigned_to = request.user
-        ticket.save()
+        
+        # Trick the update_ticket() view into thinking it's being called with
+        # a valid POST.
+        request.POST = {
+            'owner': request.user.id,
+            'public': 1,
+            'title': ticket.title,
+            'comment': ''
+        }
+        return update_ticket(request, ticket_id)
 
     if request.GET.has_key('close') and ticket.status == Ticket.RESOLVED_STATUS:
         if not ticket.assigned_to: