From aae12a4ab5acd8e7187582e3d30c2a7d8d2631b4 Mon Sep 17 00:00:00 2001
From: Tom Weber <Tom.Weber@L3Harris.com>
Date: Wed, 3 Feb 2021 18:15:17 -0700
Subject: [PATCH 1/2] New tooltips added for some icons - assign, edit user,
 filter tickets by user, and add email to ignore list.

---
 helpdesk/templates/helpdesk/ticket_desc_table.html | 8 ++++----
 1 file changed, 4 insertions(+), 4 deletions(-)

diff --git a/helpdesk/templates/helpdesk/ticket_desc_table.html b/helpdesk/templates/helpdesk/ticket_desc_table.html
index 3831db1e..564739c2 100644
--- a/helpdesk/templates/helpdesk/ticket_desc_table.html
+++ b/helpdesk/templates/helpdesk/ticket_desc_table.html
@@ -33,15 +33,15 @@
                     <tr>
                         <th class="table-active">{% trans "Assigned To" %}</th>
                         <td>{{ ticket.get_assigned_to }}{% ifequal ticket.get_assigned_to _('Unassigned') %} <strong>
-                                <a href='?take'><button type="button" class="btn btn-primary btn-sm float-right"><i class="fas fa-hand-paper"></i></button></a>
+                                <a data-toggle="tooltip" href='?take' title='{% trans "Assign this ticket to " %}{{ request.user.email }}'><button type="button" class="btn btn-primary btn-sm float-right"><i class="fas fa-hand-paper"></i></button></a>
                         </strong>{% endifequal %}
                         </td>
                         <th class="table-active">{% trans "Submitter E-Mail" %}</th>
                         <td> {{ ticket.submitter_email }}
-                                                         {% if user.is_superuser %} {% if submitter_userprofile_url %}<strong><a href='{{submitter_userprofile_url}}'><button type="button" class="btn btn-primary btn-sm"><i class="fas fa-address-book"></i></button></a></strong>{% endif %}
-                            <strong><a href ="{% url 'helpdesk:list'%}?q={{ticket.submitter_email}}">
+                                                         {% if user.is_superuser %} {% if submitter_userprofile_url %}<strong><a data-toggle="tooltip" href='{{submitter_userprofile_url}}' title='{% trans "Edit " %}{{ ticket.submitter_email }}{% trans " user profile" %}'><button type="button" class="btn btn-primary btn-sm"><i class="fas fa-address-book"></i></button></a></strong>{% endif %}
+                            <strong><a data-toggle="tooltip" href ="{% url 'helpdesk:list'%}?q={{ticket.submitter_email}}" title='{% trans "Display tickets filtered for " %}{{ ticket.submitter_email }}{% trans " as a keyword" %}'>
                                 <button type="button" class="btn btn-primary btn-sm"><i class="fas fa-search"></i></button></a></strong>
-                        <strong><a href='{% url 'helpdesk:email_ignore_add' %}?email={{ ticket.submitter_email }}'>
+                        <strong><a data-toggle="tooltip" href='{% url 'helpdesk:email_ignore_add' %}?email={{ ticket.submitter_email }}' title='{% trans "Add email address for the ticket system to ignore." %}'>
                                 <button type="button" class="btn btn-warning btn-sm float-right"><i class="fas fa-eye-slash"></i></button></a></strong>{% endif %}
                         </td>
                     </tr>

From af8bbbbc3c705120e4bf456b2fdf1e95843c919a Mon Sep 17 00:00:00 2001
From: Tom Weber <Tom.Weber@L3Harris.com>
Date: Wed, 3 Feb 2021 18:36:02 -0700
Subject: [PATCH 2/2] Replace Knowledge Base "Contact a Human" button with
 "Create New Ticket" and Queue name with plus-circle icon

---
 helpdesk/templates/helpdesk/kb_category_base.html | 4 ++--
 1 file changed, 2 insertions(+), 2 deletions(-)

diff --git a/helpdesk/templates/helpdesk/kb_category_base.html b/helpdesk/templates/helpdesk/kb_category_base.html
index 8eb8dd20..b576d083 100644
--- a/helpdesk/templates/helpdesk/kb_category_base.html
+++ b/helpdesk/templates/helpdesk/kb_category_base.html
@@ -36,7 +36,7 @@
 
                 {% endif %}
                 <a href='{% if iframe %}{% url 'helpdesk:submit_iframe' %}{% else %}{% url 'helpdesk:submit' %}{%endif%}?{% if category.queue %}queue={{category.queue.pk}};_readonly_fields_=queue;{%endif%}kbitem={{item.id}};{{query_param_string}}' class="col-sm">
-                    <div class="btn btn-success btn-circle btn-xl float-right"><i  class="fa fa-envelope fa-lg"></i> {% trans 'Contact a human' %}</div>
+                    <div class="btn btn-success btn-circle btn-xl float-right"><i  class="fa fa-plus-circle fa-lg"></i> {% trans 'Create New Ticket' %}{% trans " Queue: " %}{{item}}</div>
                 </a>
             </div>
             <div>
@@ -57,7 +57,7 @@
 {% if category.queue %}
 <a href='{% if iframe %}{% url 'helpdesk:submit_iframe' %}{% else %}{% url 'helpdesk:submit' %}{%endif%}?queue={{category.queue.pk}};_readonly_fields_=queue;{{query_param_string}}'>
     {% block submit_button %}
-    <div class="btn btn-danger btn-circle btn-xl float-right"><i class="fa fa-envelope fa-lg"></i> {% trans 'Contact a human' %}</div>
+    <div class="btn btn-danger btn-circle btn-xl float-right"><i class="fa fa-plus-circle fa-lg"></i> {% trans 'Create New Ticket' %}{% if category.queue %}{% trans " Queue: " %}{{category.queue}}{% endif %}</div>
     {% endblock %}
 </a>
 {% endif %}