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fix<tickets>: Force HELPDESK_PUBLIC_TICKET_QUEUE for anon tickets
Before: we set initial value for the widget and had it hidden. So user could still change the queue with some HTML knowledge. Now: we drop the field at all and assign queue directly, utterly ignoring the POST request content for "queue" field.
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@ -192,8 +192,12 @@ class AbstractTicketForm(CustomFieldMixin, forms.Form):
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self.customfield_to_field(field, instanceargs)
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def _get_queue(self):
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# this procedure is re-defined for anon submission form
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return Queue.objects.get(id=int(self.cleaned_data['queue']))
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def _create_ticket(self):
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queue = Queue.objects.get(id=int(self.cleaned_data['queue']))
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queue = self._get_queue()
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ticket = Ticket(title=self.cleaned_data['title'],
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submitter_email=self.cleaned_data['submitter_email'],
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@ -338,15 +342,29 @@ class PublicTicketForm(AbstractTicketForm):
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Add any (non-staff) custom fields that are defined to the form
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"""
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super(PublicTicketForm, self).__init__(*args, **kwargs)
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if hasattr(settings, 'HELPDESK_PUBLIC_TICKET_QUEUE'):
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self.fields['queue'].widget = forms.HiddenInput()
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del self.fields['queue']
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else:
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self.fields['queue'].choices = [
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('', '--------')
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] + [
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(q.id, q.title) for q in Queue.objects.filter(allow_public_submission=True)
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]
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if hasattr(settings, 'HELPDESK_PUBLIC_TICKET_PRIORITY'):
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self.fields['priority'].widget = forms.HiddenInput()
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if hasattr(settings, 'HELPDESK_PUBLIC_TICKET_DUE_DATE'):
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self.fields['due_date'].widget = forms.HiddenInput()
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self.fields['queue'].choices = [('', '--------')] + [
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(q.id, q.title) for q in Queue.objects.filter(allow_public_submission=True)]
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def _get_queue(self):
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if getattr(settings, 'HELPDESK_PUBLIC_TICKET_QUEUE', None):
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# force queue to be the pre-defined one
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# (only for anon submissions)
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return Queue.objects.filter(
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slug=settings.HELPDESK_PUBLIC_TICKET_QUEUE
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).first()
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else:
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# get the queue user entered
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return Queue.objects.get(id=int(self.cleaned_data['queue']))
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def save(self):
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"""
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