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Merge pull request #967 from auto-mat/iframe-defaults-fix

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Iframe defaults fix by ensuring queries use ampersands for parameters instead of semicolons
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Garret Wassermann 2021-08-19 16:09:35 -04:00 committed by GitHub
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5 changed files with 34 additions and 12 deletions
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2
docs/integration.rst
View File

@ -13,6 +13,6 @@ There is also a page under the url `/tickets/submit_iframe/` with the same behav
Fields may be hidden by adding them to a comma separated `_hide_fieds_` query parameter.
Here is an example url to get you started: `http://localhost:8000/desk/tickets/submit_iframe/?queue=1;custom_dpnk-user=http://lol.cz;submitter_email=foo@bar.cz;title=lol;_hide_fields_=title,queue,submitter_email`. This url sets the queue to 1, sets the custom field `dpnk-url` to `http://lol.cz` and submitter_email to `lol@baz.cz` and hides the title, queue, and submitter_email fields. Note that hidden fields should be set to a default.
Here is an example url to get you started: `http://localhost:8000/desk/tickets/submit_iframe/?queue=1&custom_dpnk-user=http://lol.cz;submitter_email=foo@bar.cz&title=lol&_hide_fields_=title,queue,submitter_email`. This url sets the queue to 1, sets the custom field `dpnk-url` to `http://lol.cz` and submitter_email to `lol@baz.cz` and hides the title, queue, and submitter_email fields. Note that hidden fields should be set to a default.
Note that these fields will continue to be user-editable despite being pre-filled.

16
helpdesk/forms.py
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@ -421,20 +421,22 @@ class PublicTicketForm(AbstractTicketForm):
super(PublicTicketForm, self).__init__(*args, **kwargs)
self._add_form_custom_fields(False)
field_hide_table = {
for field in self.fields.keys():
if field in hidden_fields:
self.fields[field].widget = forms.HiddenInput()
if field in readonly_fields:
self.fields[field].disabled = True
field_deletion_table = {
'queue': 'HELPDESK_PUBLIC_TICKET_QUEUE',
'priority': 'HELPDESK_PUBLIC_TICKET_PRIORITY',
'due_date': 'HELPDESK_PUBLIC_TICKET_DUE_DATE',
}
for field_name, field_setting_key in field_hide_table.items():
for field_name, field_setting_key in field_deletion_table.items():
has_settings_default_value = getattr(settings, field_setting_key, None)
if has_settings_default_value is not None:
hidden_fields += (field_name,)
for field in hidden_fields:
if field in self.fields:
del self.fields[field]
del self.fields[field_name]
public_queues = Queue.objects.filter(allow_public_submission=True)

2
helpdesk/templates/helpdesk/kb_category_base.html
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@ -35,7 +35,7 @@
</a>
{% endif %}
<a href='{% if iframe %}{% url 'helpdesk:submit_iframe' %}{% else %}{% url 'helpdesk:submit' %}{%endif%}?{% if category.queue %}queue={{category.queue.pk}};_readonly_fields_=queue;{%endif%}kbitem={{item.id}};{{query_param_string}}' class="col-sm">
<a href='{% if iframe %}{% url 'helpdesk:submit_iframe' %}{% else %}{% url 'helpdesk:submit' %}{%endif%}?{% if category.queue %}queue={{category.queue.pk}}&_readonly_fields_=queue&{%endif%}kbitem={{item.id}}&{{query_param_string}}' class="col-sm">
<div class="btn btn-success btn-circle btn-xl float-right"><i class="fa fa-plus-circle fa-lg"></i> {% trans 'Create New Ticket' %}{% trans " Queue: " %}{{item}}</div>
</a>
</div>

4
helpdesk/tests/test_kb.py
View File

@ -74,7 +74,7 @@ class KBTests(TestCase):
self.assertContains(response, '0 people found this answer useful of 1')
def test_kb_category_iframe(self):
cat_url = reverse('helpdesk:kb_category', args=("test_cat",)) + "?kbitem=1;submitter_email=foo@bar.cz;title=lol;"
cat_url = reverse('helpdesk:kb_category', args=("test_cat",)) + "?kbitem=1&submitter_email=foo@bar.cz&title=lol&"
response = self.client.get(cat_url)
# Assert that query params are passed on to ticket submit form
self.assertContains(response, "'/helpdesk/tickets/submit/?queue=1;_readonly_fields_=queue;kbitem=1;submitter_email=foo%40bar.cz&amp;title=lol")
self.assertContains(response, "'/helpdesk/tickets/submit/?queue=1&_readonly_fields_=queue&kbitem=1&submitter_email=foo%40bar.cz&amp;title=lol")

22
helpdesk/tests/test_ticket_submission.py
View File

@ -95,6 +95,26 @@ class TicketBasicsTestCase(TestCase):
# Follow up is anonymous
self.assertIsNone(ticket.followup_set.first().user)
def test_create_ticket_public_with_hidden_fields(self):
email_count = len(mail.outbox)
response = self.client.get(reverse('helpdesk:home'))
self.assertEqual(response.status_code, 200)
post_data = {
'title': 'Test ticket title',
'queue': self.queue_public.id,
'submitter_email': 'ticket1.submitter@example.com',
'body': 'Test ticket body',
'priority': 4,
}
response = self.client.post(reverse('helpdesk:home') + "?_hide_fields_=priority", post_data, follow=True)
ticket = Ticket.objects.last()
self.assertEqual(ticket.priority, 4)
def test_create_ticket_authorized(self):
email_count = len(mail.outbox)
self.client.force_login(self.user)
@ -1068,7 +1088,7 @@ class EmailInteractionsTestCase(TestCase):
answer="A KB Item",
)
self.kbitem1.save()
cat_url = reverse('helpdesk:submit') + "?kbitem=1;submitter_email=foo@bar.cz;title=lol;"
cat_url = reverse('helpdesk:submit') + "?kbitem=1&submitter_email=foo@bar.cz&title=lol"
response = self.client.get(cat_url)
self.assertContains(response, '<option value="1" selected>KBItem 1</option>')
self.assertContains(response, '<input type="email" name="submitter_email" value="foo@bar.cz" class="form-control form-control" required id="id_submitter_email">')