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Update integration docs with info about iframe

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Timothy Hobbs 2020-01-06 14:11:44 +01:00
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commit 8f59bfcc3c
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docs/integration.rst
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@ -7,5 +7,12 @@ Django-helpdesk associates an email address with each submitted ticket. If you i
- `title`
- `body`
- `submitter_email`
- `custom_<custom-field-slug>`
There is also a page under the url `/tickets/submit_iframe/` with the same behavior.
Fields may be hidden by adding them to a comma separated `_hide_fieds_` query parameter.
Here is an example url to get you started: `http://localhost:8000/desk/tickets/submit_iframe/?queue=1;custom_dpnk-user=http://lol.cz;submitter_email=foo@bar.cz;title=lol;_hide_fields_=title,queue,submitter_email`. This url sets the queue to 1, sets the custom field `dpnk-url` to `http://lol.cz` and submitter_email to `lol@baz.cz` and hides the title, queue, and submitter_email fields. Note that hidden fields should be set to a default.
Note that these fields will continue to be user-editable despite being pre-filled.