diff --git a/helpdesk/templates/helpdesk/dashboard.html b/helpdesk/templates/helpdesk/dashboard.html index 45bba448..3a904a02 100644 --- a/helpdesk/templates/helpdesk/dashboard.html +++ b/helpdesk/templates/helpdesk/dashboard.html @@ -3,12 +3,17 @@ {% block helpdesk_body %} -
-

{% trans "Welcome to your Helpdesk Dashboard! From here you can quickly see tickets submitted by you, tickets you are working on, and those tickets that have no owner." %}

+
+
+ {% include 'helpdesk/include/stats.html' %} +
+
+
+

{% trans "Welcome to your Helpdesk Dashboard! From here you can quickly see tickets submitted by you, tickets you are working on, and those tickets that have no owner." %}

+
+
-{% include 'helpdesk/include/stats.html' %} - {% if all_tickets_reported_by_current_user %} {% trans "All Tickets submitted by you" as ticket_list_caption %} {% include 'helpdesk/include/tickets.html' with ticket_list=all_tickets_reported_by_current_user ticket_list_empty_message="" %} diff --git a/helpdesk/templates/helpdesk/include/stats.html b/helpdesk/templates/helpdesk/include/stats.html index f9184821..2cddcdc5 100644 --- a/helpdesk/templates/helpdesk/include/stats.html +++ b/helpdesk/templates/helpdesk/include/stats.html @@ -9,7 +9,7 @@
{% for entry in basic_ticket_stats.open_ticket_stats %} -
+
diff --git a/helpdesk/templates/helpdesk/kb_category.html b/helpdesk/templates/helpdesk/kb_category.html index d304f5ad..8842205a 100644 --- a/helpdesk/templates/helpdesk/kb_category.html +++ b/helpdesk/templates/helpdesk/kb_category.html @@ -3,21 +3,34 @@ {% block helpdesk_body %}

{% blocktrans with category.title as kbcat %}Knowledgebase Category: {{ kbcat }}{% endblocktrans %}

-

{% blocktrans with category.title as kbcat %}You are viewing all items in the {{ kbcat }} category.{% endblocktrans %}

+
+
+

{% blocktrans with category.title as kbcat %}You are viewing all items in the {{ kbcat }} category.{% endblocktrans %}

+

{{ category.description }}

+
+
-

{{ category.description }}

- - - - - - - {% for item in items %} - - +{% cycle 'one' 'two' 'three' as itemnumperrow silent %} +{% ifequal itemnumperrow 'one' %}
{% endifequal %} +
+
+
+

{{ item.title }}

+
+
+

{{ item.question }}

+
+
+

View Answer

+
+

Rating: {{ item.score }}

+

Last Update: {{ item.last_updated|naturaltime }}

+
+
+
+
+{% ifequal itemnumperrow 'three' %}
{% endifequal %} {% endfor %} - -
{% blocktrans with category.title as kbcat %}Knowledgebase Category: {{ kbcat }}{% endblocktrans %}
{% trans "Article" %}
{{ item.title }}Rating: {{ item.score }}Last Update: {{ item.last_updated|naturaltime }}
{{ item.question }}
{% endblock %} diff --git a/helpdesk/templates/helpdesk/kb_item.html b/helpdesk/templates/helpdesk/kb_item.html index 57552bcf..1ddf1b85 100644 --- a/helpdesk/templates/helpdesk/kb_item.html +++ b/helpdesk/templates/helpdesk/kb_item.html @@ -3,31 +3,40 @@ {% block helpdesk_body %}

{% blocktrans with item.title as item %}Knowledgebase: {{ item }}{% endblocktrans %}

- - - - - - -
{{ item.title }}
{{ item.question }}
{{ item.answer|markdown }}
+
+
+
+

{{ item.question }}

+
+
+

{{ item.answer|markdown }}

+
+
+
+
+

{% trans "Did you find this article useful?" %}

+
+
+ +
+
+ +
+
+
+
+

{% trans "The results of voting by other readers of this article are below:" %}

+
    +
  • {% blocktrans with item.recommendations as recommendations %}Recommendations: {{ recommendations }}{% endblocktrans %}
    • +
  • {% blocktrans with item.votes as votes %}Votes: {{ votes }}{% endblocktrans %}
    • +
  • {% blocktrans with item.score as score %}Overall Rating: {{ score }}{% endblocktrans %}
    • +
+
+
+
+
+

{% blocktrans with item.category.title as category_title and item.category.get_absolute_url as category_url %}View other {{ category_title }} articles, or continue viewing other knowledgebase articles.{% endblocktrans %}

-

{% trans "Feedback" %}

- -

{% trans "We give our users an opportunity to vote for items that they believe have helped them out, in order for us to better serve future customers. We would appreciate your feedback on this article. Did you find it useful?" %}

- - - -

{% trans "The results of voting by other readers of this article are below:" %}

- -
    -
  • {% blocktrans with item.recommendations as recommendations %}Recommendations: {{ recommendations }}{% endblocktrans %}
    • -
  • {% blocktrans with item.votes as votes %}Votes: {{ votes }}{% endblocktrans %}
    • -
  • {% blocktrans with item.score as score %}Overall Rating: {{ score }}{% endblocktrans %}
    • -
- {% endblock %}