diff --git a/helpdesk/templates/helpdesk/navigation.html b/helpdesk/templates/helpdesk/navigation.html
index 09d26e83..b75dbc60 100644
--- a/helpdesk/templates/helpdesk/navigation.html
+++ b/helpdesk/templates/helpdesk/navigation.html
@@ -32,7 +32,7 @@
                     </ul>
                 </li>
                 {% endif %}
-                <li class="headerlink dropdown"><a class="dropdown-toggle" data-toggle="dropdown" href="#"><span class="glyphicon glyphicon-filter"></span><span class="nav-text"> {{ user.username }} <b class="caret"></b></span></a>
+                <li class="headerlink dropdown"><a class="dropdown-toggle" data-toggle="dropdown" href="#"><span class="glyphicon glyphicon-user"></span><span class="nav-text"> {{ user.get_full_name|default:user.username }} <b class="caret"></b></span></a>
                     <ul class="dropdown-menu">
                         <li><a href='{% url 'helpdesk_user_settings' %}'>{% trans "User Settings" %}</a></li>
 {% if helpdesk_settings.HELPDESK_SHOW_CHANGE_PASSWORD and user.has_usable_password %}