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Try a real fix for #832, parse comma in email sender
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@ -325,8 +325,13 @@ def ticket_from_message(message, queue, logger):
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sender = message.get('from', _('Unknown Sender'))
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sender = decode_mail_headers(decodeUnknown(message.get_charset(), sender))
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# sender_email = email.utils.parseaddr(sender)[1]
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sender_email = email.utils.getaddresses(sender)[1]
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# to address bug #832, we wrap all the text in front of the email address in
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# double quotes by using replace() on the email string. Then,
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# take first item of list, second item of tuple is the actual email address.
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# Note that the replace won't work on just an email with no real name,
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# but the getaddresses() function seems to be able to handle just unclosed quotes
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# correctly. Not ideal, but this seems to work for now.
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sender_email = email.utils.getaddresses(['\"' + sender.replace('<', '\" <')])[0][1]
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cc = message.get_all('cc', None)
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if cc:
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