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fix redirect loop

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This commit is contained in:
Cedric Carrard 2019-03-20 13:47:57 +01:00
parent 350ca276ba
commit 9c85b8e8c1
5 changed files with 126 additions and 107 deletions
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41
helpdesk/decorators.py
View File

@ -1,9 +1,12 @@
from functools import wraps
from django.urls import reverse
from django.http import HttpResponseRedirect, Http404
from django.core.exceptions import PermissionDenied
from django.http import Http404
from django.shortcuts import redirect
from django.utils.decorators import available_attrs
from helpdesk import settings as helpdesk_settings
@ -15,9 +18,41 @@ def protect_view(view_func):
@wraps(view_func, assigned=available_attrs(view_func))
def _wrapped_view(request, *args, **kwargs):
if not request.user.is_authenticated and helpdesk_settings.HELPDESK_REDIRECT_TO_LOGIN_BY_DEFAULT:
return HttpResponseRedirect(reverse('helpdesk:login'))
return redirect('helpdesk:login')
elif not request.user.is_authenticated and helpdesk_settings.HELPDESK_ANON_ACCESS_RAISES_404:
raise Http404
return view_func(request, *args, **kwargs)
return _wrapped_view
def staff_member_required(view_func):
"""
Decorator for staff member the views checking user, redirecting
to the log-in page if necessary or returning 403
"""
@wraps(view_func, assigned=available_attrs(view_func))
def _wrapped_view(request, *args, **kwargs):
if not request.user.is_authenticated and not request.user.is_active:
return redirect('helpdesk:login')
if not helpdesk_settings.HELPDESK_ALLOW_NON_STAFF_TICKET_UPDATE and not request.user.is_staff:
raise PermissionDenied()
return view_func(request, *args, **kwargs)
return _wrapped_view
def superuser_required(view_func):
"""
Decorator for superuser member the views checking user, redirecting
to the log-in page if necessary or returning 403
"""
@wraps(view_func, assigned=available_attrs(view_func))
def _wrapped_view(request, *args, **kwargs):
if not request.user.is_authenticated and not request.user.is_active:
return redirect('helpdesk:login')
if not request.user.is_superuser:
raise PermissionDenied()
return view_func(request, *args, **kwargs)
return _wrapped_view

12
helpdesk/tests/helpers.py
View File

@ -5,12 +5,18 @@ from django.contrib.auth import get_user_model
User = get_user_model()
def get_staff_user(username='helpdesk.staff', password='password'):
def get_user(username='helpdesk.staff',
password='password',
is_staff=False,
is_superuser=False):
try:
user = User.objects.get(username=username)
except User.DoesNotExist:
user = User.objects.create_user(username=username, password=password, email='staff@example.com')
user.is_staff = True
user = User.objects.create_user(username=username,
password=password,
email='%s@example.com' % username)
user.is_staff = is_staff
user.is_superuser = is_superuser
user.save()
else:
user.set_password(password)

49
helpdesk/tests/test_navigation.py
View File

@ -3,7 +3,7 @@ from django.urls import reverse
from django.test import TestCase
from helpdesk.models import KBCategory
from helpdesk.tests.helpers import get_staff_user, reload_urlconf
from helpdesk.tests.helpers import get_user, reload_urlconf
class TestKBDisabled(TestCase):
@ -26,7 +26,7 @@ class TestKBDisabled(TestCase):
"""Test proper rendering of navigation.html by accessing the dashboard"""
from django.urls import NoReverseMatch
self.client.login(username=get_staff_user().get_username(), password='password')
self.client.login(username=get_user(is_staff=True).get_username(), password='password')
self.assertRaises(NoReverseMatch, reverse, 'helpdesk:kb_index')
try:
response = self.client.get(reverse('helpdesk:dashboard'))
@ -45,3 +45,48 @@ class TestKBDisabled(TestCase):
response = self.client.get(reverse('helpdesk:home'))
self.assertEqual(response.status_code, 200)
self.assertTemplateUsed(response, 'helpdesk/public_homepage.html')
class TestDecorator(TestCase):
def test_staff_member_restrictions(self):
user = get_user(username='helpdesk.user',
password='password')
self.client.login(username=user.get_username(),
password='password')
response = self.client.get(reverse('helpdesk:list'))
self.assertEqual(response.status_code, 403)
def test_staff_member_access(self):
user = get_user(username='helpdesk.user',
password='password',
is_staff=True)
self.client.login(username=user.get_username(),
password='password')
response = self.client.get(reverse('helpdesk:list'))
self.assertEqual(response.status_code, 200)
self.assertTemplateUsed(response, 'helpdesk/ticket_list.html')
def test_superuser_member_restrictions(self):
user = get_user(username='helpdesk.superuser',
password='password',
is_staff=True)
self.client.login(username=user.get_username(),
password='password')
response = self.client.get(reverse('helpdesk:email_ignore'))
self.assertEqual(response.status_code, 403)
def test_superuser_member_access(self):
user = get_user(username='helpdesk.superuser',
password='password',
is_staff=True,
is_superuser=True)
self.client.login(username=user.get_username(),
password='password')
response = self.client.get(reverse('helpdesk:email_ignore'))
self.assertEqual(response.status_code, 200)
self.assertTemplateUsed(response, 'helpdesk/email_ignore_list.html')

4
helpdesk/tests/test_savequery.py
View File

@ -2,7 +2,7 @@
from django.urls import reverse
from django.test import TestCase
from helpdesk.models import Queue
from helpdesk.tests.helpers import get_staff_user
from helpdesk.tests.helpers import get_user
class TestSavingSharedQuery(TestCase):
@ -14,7 +14,7 @@ class TestSavingSharedQuery(TestCase):
def test_cansavequery(self):
"""Can a query be saved"""
url = reverse('helpdesk:savequery')
self.client.login(username=get_staff_user().get_username(),
self.client.login(username=get_user(is_staff=True).get_username(),
password='password')
response = self.client.post(
url,

127
helpdesk/views/staff.py
View File

@ -13,10 +13,8 @@ import re
from django import VERSION as DJANGO_VERSION
from django.conf import settings
from django.contrib.auth import get_user_model
from django.contrib.auth.decorators import user_passes_test
from django.urls import reverse
from django.core.exceptions import ValidationError, PermissionDenied
from django.db import connection
from django.db.models import Q
from django.http import HttpResponseRedirect, Http404, HttpResponse
from django.shortcuts import render, get_object_or_404
@ -32,8 +30,9 @@ from helpdesk.forms import (
TicketForm, UserSettingsForm, EmailIgnoreForm, EditTicketForm, TicketCCForm,
TicketCCEmailForm, TicketCCUserForm, EditFollowUpForm, TicketDependencyForm
)
from helpdesk.decorators import staff_member_required, superuser_required
from helpdesk.lib import (
send_templated_mail, query_to_dict, apply_query, safe_template_context,
send_templated_mail, apply_query, safe_template_context,
process_attachments, queue_template_context,
)
from helpdesk.models import (
@ -42,22 +41,10 @@ from helpdesk.models import (
)
from helpdesk import settings as helpdesk_settings
User = get_user_model()
if helpdesk_settings.HELPDESK_ALLOW_NON_STAFF_TICKET_UPDATE:
# treat 'normal' users like 'staff'
staff_member_required = user_passes_test(
lambda u: u.is_authenticated and u.is_active)
else:
staff_member_required = user_passes_test(
lambda u: u.is_authenticated and u.is_active and u.is_staff)
superuser_required = user_passes_test(
lambda u: u.is_authenticated and u.is_active and u.is_superuser)
def _get_user_queues(user):
"""Return the list of Queues the user can access.
@ -97,6 +84,7 @@ def _is_my_ticket(user, ticket):
return False
@staff_member_required
def dashboard(request):
"""
A quick summary overview for users: A list of their own tickets, a table
@ -162,9 +150,7 @@ def dashboard(request):
})
dashboard = staff_member_required(dashboard)
@staff_member_required
def delete_ticket(request, ticket_id):
ticket = get_object_or_404(Ticket, id=ticket_id)
if not _has_access_to_queue(request.user, ticket.queue):
@ -181,9 +167,7 @@ def delete_ticket(request, ticket_id):
return HttpResponseRedirect(reverse('helpdesk:home'))
delete_ticket = staff_member_required(delete_ticket)
@staff_member_required
def followup_edit(request, ticket_id, followup_id):
"""Edit followup options with an ability to change the ticket."""
followup = get_object_or_404(FollowUp, id=followup_id)
@ -236,9 +220,7 @@ def followup_edit(request, ticket_id, followup_id):
return HttpResponseRedirect(reverse('helpdesk:view', args=[ticket.id]))
followup_edit = staff_member_required(followup_edit)
@staff_member_required
def followup_delete(request, ticket_id, followup_id):
"""followup delete for superuser"""
@ -251,9 +233,7 @@ def followup_delete(request, ticket_id, followup_id):
return HttpResponseRedirect(reverse('helpdesk:view', args=[ticket.id]))
followup_delete = staff_member_required(followup_delete)
@staff_member_required
def view_ticket(request, ticket_id):
ticket = get_object_or_404(Ticket, id=ticket_id)
if not _has_access_to_queue(request.user, ticket.queue):
@ -323,9 +303,6 @@ def view_ticket(request, ticket_id):
})
view_ticket = staff_member_required(view_ticket)
def return_ticketccstring_and_show_subscribe(user, ticket):
"""used in view_ticket() and followup_edit()"""
# create the ticketcc_string and check whether current user is already
@ -666,6 +643,7 @@ def return_to_ticket(user, helpdesk_settings, ticket):
return HttpResponseRedirect(ticket.ticket_url)
@staff_member_required
def mass_update(request):
tickets = request.POST.getlist('ticket_id')
action = request.POST.get('action', None)
@ -781,9 +759,7 @@ def mass_update(request):
return HttpResponseRedirect(reverse('helpdesk:list'))
mass_update = staff_member_required(mass_update)
@staff_member_required
def ticket_list(request):
context = {}
@ -970,9 +946,7 @@ def ticket_list(request):
))
ticket_list = staff_member_required(ticket_list)
@staff_member_required
def edit_ticket(request, ticket_id):
ticket = get_object_or_404(Ticket, id=ticket_id)
if not _has_access_to_queue(request.user, ticket.queue):
@ -991,9 +965,7 @@ def edit_ticket(request, ticket_id):
return render(request, 'helpdesk/edit_ticket.html', {'form': form})
edit_ticket = staff_member_required(edit_ticket)
@staff_member_required
def create_ticket(request):
if helpdesk_settings.HELPDESK_STAFF_ONLY_TICKET_OWNERS:
assignable_users = User.objects.filter(is_active=True, is_staff=True).order_by(User.USERNAME_FIELD)
@ -1030,9 +1002,7 @@ def create_ticket(request):
return render(request, 'helpdesk/create_ticket.html', {'form': form})
create_ticket = staff_member_required(create_ticket)
@staff_member_required
def raw_details(request, type):
# TODO: This currently only supports spewing out 'PreSetReply' objects,
# in the future it needs to be expanded to include other items. All it
@ -1051,9 +1021,7 @@ def raw_details(request, type):
raise Http404
raw_details = staff_member_required(raw_details)
@staff_member_required
def hold_ticket(request, ticket_id, unhold=False):
ticket = get_object_or_404(Ticket, id=ticket_id)
if not _has_access_to_queue(request.user, ticket.queue):
@ -1082,23 +1050,17 @@ def hold_ticket(request, ticket_id, unhold=False):
return HttpResponseRedirect(ticket.get_absolute_url())
hold_ticket = staff_member_required(hold_ticket)
@staff_member_required
def unhold_ticket(request, ticket_id):
return hold_ticket(request, ticket_id, unhold=True)
unhold_ticket = staff_member_required(unhold_ticket)
@staff_member_required
def rss_list(request):
return render(request, 'helpdesk/rss_list.html', {'queues': Queue.objects.all()})
rss_list = staff_member_required(rss_list)
@staff_member_required
def report_index(request):
number_tickets = Ticket.objects.all().count()
saved_query = request.GET.get('saved_query', None)
@ -1133,9 +1095,7 @@ def report_index(request):
})
report_index = staff_member_required(report_index)
@staff_member_required
def run_report(request, report):
if Ticket.objects.all().count() == 0 or report not in (
'queuemonth', 'usermonth', 'queuestatus', 'queuepriority', 'userstatus',
@ -1339,9 +1299,7 @@ def run_report(request, report):
})
run_report = staff_member_required(run_report)
@staff_member_required
def save_query(request):
title = request.POST.get('title', None)
shared = request.POST.get('shared', False)
@ -1358,9 +1316,7 @@ def save_query(request):
return HttpResponseRedirect('%s?saved_query=%s' % (reverse('helpdesk:list'), query.id))
save_query = staff_member_required(save_query)
@staff_member_required
def delete_saved_query(request, id):
query = get_object_or_404(SavedSearch, id=id, user=request.user)
@ -1371,9 +1327,7 @@ def delete_saved_query(request, id):
return render(request, 'helpdesk/confirm_delete_saved_query.html', {'query': query})
delete_saved_query = staff_member_required(delete_saved_query)
@staff_member_required
def user_settings(request):
s = request.user.usersettings_helpdesk
if request.POST:
@ -1387,18 +1341,14 @@ def user_settings(request):
return render(request, 'helpdesk/user_settings.html', {'form': form})
user_settings = staff_member_required(user_settings)
@superuser_required
def email_ignore(request):
return render(request, 'helpdesk/email_ignore_list.html', {
'ignore_list': IgnoreEmail.objects.all(),
})
email_ignore = superuser_required(email_ignore)
@superuser_required
def email_ignore_add(request):
if request.method == 'POST':
form = EmailIgnoreForm(request.POST)
@ -1411,9 +1361,7 @@ def email_ignore_add(request):
return render(request, 'helpdesk/email_ignore_add.html', {'form': form})
email_ignore_add = superuser_required(email_ignore_add)
@superuser_required
def email_ignore_del(request, id):
ignore = get_object_or_404(IgnoreEmail, id=id)
if request.method == 'POST':
@ -1423,9 +1371,7 @@ def email_ignore_del(request, id):
return render(request, 'helpdesk/email_ignore_del.html', {'ignore': ignore})
email_ignore_del = superuser_required(email_ignore_del)
@staff_member_required
def ticket_cc(request, ticket_id):
ticket = get_object_or_404(Ticket, id=ticket_id)
if not _has_access_to_queue(request.user, ticket.queue):
@ -1440,9 +1386,7 @@ def ticket_cc(request, ticket_id):
})
ticket_cc = staff_member_required(ticket_cc)
@staff_member_required
def ticket_cc_add(request, ticket_id):
ticket = get_object_or_404(Ticket, id=ticket_id)
if not _has_access_to_queue(request.user, ticket.queue):
@ -1468,9 +1412,7 @@ def ticket_cc_add(request, ticket_id):
})
ticket_cc_add = staff_member_required(ticket_cc_add)
@staff_member_required
def ticket_cc_del(request, ticket_id, cc_id):
cc = get_object_or_404(TicketCC, ticket__id=ticket_id, id=cc_id)
@ -1481,9 +1423,7 @@ def ticket_cc_del(request, ticket_id, cc_id):
return render(request, 'helpdesk/ticket_cc_del.html', {'cc': cc})
ticket_cc_del = staff_member_required(ticket_cc_del)
@staff_member_required
def ticket_dependency_add(request, ticket_id):
ticket = get_object_or_404(Ticket, id=ticket_id)
if not _has_access_to_queue(request.user, ticket.queue):
@ -1506,9 +1446,7 @@ def ticket_dependency_add(request, ticket_id):
})
ticket_dependency_add = staff_member_required(ticket_dependency_add)
@staff_member_required
def ticket_dependency_del(request, ticket_id, dependency_id):
dependency = get_object_or_404(TicketDependency, ticket__id=ticket_id, id=dependency_id)
if request.method == 'POST':
@ -1517,9 +1455,7 @@ def ticket_dependency_del(request, ticket_id, dependency_id):
return render(request, 'helpdesk/ticket_dependency_del.html', {'dependency': dependency})
ticket_dependency_del = staff_member_required(ticket_dependency_del)
@staff_member_required
def attachment_del(request, ticket_id, attachment_id):
ticket = get_object_or_404(Ticket, id=ticket_id)
if not _has_access_to_queue(request.user, ticket.queue):
@ -1537,9 +1473,6 @@ def attachment_del(request, ticket_id, attachment_id):
})
attachment_del = staff_member_required(attachment_del)
def calc_average_nbr_days_until_ticket_resolved(Tickets):
nbr_closed_tickets = len(Tickets)
days_per_ticket = 0