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https://gitea.mueller.network/extern/django-helpdesk.git
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Add add_staff_subscription
helper
Further reduces complexity by checking for subscription in helper function
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f678c63496
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@ -642,6 +642,19 @@ def update_messages_sent_to_by_public_and_status(
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return ticket
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return ticket
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def add_staff_subscription(
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request: WSGIRequest,
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ticket: Ticket
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) -> None:
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if helpdesk_settings.HELPDESK_AUTO_SUBSCRIBE_ON_TICKET_RESPONSE and request.user.is_authenticated:
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SHOW_SUBSCRIBE = return_ticketccstring_and_show_subscribe(
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request.user, ticket
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)[1]
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if SHOW_SUBSCRIBE:
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subscribe_staff_member_to_ticket(ticket, request.user)
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def update_ticket(request, ticket_id, public=False):
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def update_ticket(request, ticket_id, public=False):
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ticket = get_ticket_from_request_with_authorisation(request, ticket_id, public)
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ticket = get_ticket_from_request_with_authorisation(request, ticket_id, public)
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@ -833,17 +846,10 @@ def update_ticket(request, ticket_id, public=False):
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fail_silently=True,
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fail_silently=True,
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files=files,
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files=files,
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))
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))
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add_staff_subscription(request, ticket)
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ticket.save()
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ticket.save()
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# auto subscribe user if enabled
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# auto subscribe user if enabled
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if helpdesk_settings.HELPDESK_AUTO_SUBSCRIBE_ON_TICKET_RESPONSE and request.user.is_authenticated:
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SHOW_SUBSCRIBE = return_ticketccstring_and_show_subscribe(
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request.user, ticket
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)[1]
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if SHOW_SUBSCRIBE:
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subscribe_staff_member_to_ticket(ticket, request.user)
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return return_to_ticket(request.user, helpdesk_settings, ticket)
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return return_to_ticket(request.user, helpdesk_settings, ticket)
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