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Enable attachments by default
In order to not break existing django-helpdesk installations upon upgrade.
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@ -62,11 +62,11 @@ Settings related to attachments:
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attachments which are then attached to the ticket. Also enables the
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attachments which are then attached to the ticket. Also enables the
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``HELPDESK_ALWAYS_SAVE_INCOMING_EMAIL_MESSAGE`` setting.
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``HELPDESK_ALWAYS_SAVE_INCOMING_EMAIL_MESSAGE`` setting.
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**Caution**: Until version 1.2.0 attachments were enabled by
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**Caution**: Set this to False, unless you have secured access to
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default. Since uploaded files by default are published without access
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the uploaded files. Otherwise anyone on the Internet will be able
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control this can lead to unintended exposure of sensitive
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to download your ticket attachments.
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data. The default is now to disable attachments by default. Only
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enable attachments if you have secured access to them.
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Attachments are enabled by default for backwards compatibility.
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- **HELPDESK_VALID_EXTENSIONS** Valid extensions for file types that can be attached to tickets. Note: This used to be called **VALID_EXTENSIONS** which is now deprecated.
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- **HELPDESK_VALID_EXTENSIONS** Valid extensions for file types that can be attached to tickets. Note: This used to be called **VALID_EXTENSIONS** which is now deprecated.
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@ -57,9 +57,13 @@ HELPDESK_STAFF_VIEW_PROTECTOR = getattr(settings,
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lambda _: None)
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lambda _: None)
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# Enable ticket and Email attachments
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# Enable ticket and Email attachments
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#
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# Caution! Set this to False, unless you have secured access to
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# the uploaded files. Otherwise anyone on the Internet will be
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# able to download your ticket attachments.
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HELPDESK_ENABLE_ATTACHMENTS = getattr(settings,
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HELPDESK_ENABLE_ATTACHMENTS = getattr(settings,
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'HELPDESK_ENABLE_ATTACHMENTS',
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'HELPDESK_ENABLE_ATTACHMENTS',
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False)
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True)
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# Enable the Dependencies field on ticket view
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# Enable the Dependencies field on ticket view
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HELPDESK_ENABLE_DEPENDENCIES_ON_TICKET = getattr(settings,
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HELPDESK_ENABLE_DEPENDENCIES_ON_TICKET = getattr(settings,
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