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Add iframe supporting view for submitting tickets

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This commit is contained in:
Timothy Hobbs 2019-12-12 15:22:12 +01:00
parent 24b8e45f66
commit aadfe08504
8 changed files with 121 additions and 114 deletions
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74
helpdesk/templates/helpdesk/base-head.html Normal file
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@ -0,0 +1,74 @@
{% load i18n %}
{% load saved_queries %}
{% load load_helpdesk_settings %}
{% load static from staticfiles %}
{% with request|load_helpdesk_settings as helpdesk_settings %}
{% with user|saved_queries as user_saved_queries_ %}
<meta charset="utf-8">
<meta http-equiv="X-UA-Compatible" content="IE=edge">
<meta name="viewport" content="width=device-width, initial-scale=1, shrink-to-fit=no">
<meta name="description" content="">
<meta name="author" content="">
<title>{% block helpdesk_title %}Helpdesk{% endblock %} :: {% trans "Powered by django-helpdesk" %}</title>
<!-- Bootstrap Core CSS -->
{% if helpdesk_settings.HELPDESK_USE_CDN %}
<link href="https://stackpath.bootstrapcdn.com/bootstrap/4.2.1/css/bootstrap.min.css" rel="stylesheet">
{% else %}
<link href="{% static 'helpdesk/vendor/bootstrap/css/bootstrap.min.css' %}" rel="stylesheet">
{% endif %}
<!-- Font Awesome -->
<link href="{% static 'helpdesk/vendor/fontawesome-free/css/all.min.css' %}" rel="stylesheet" type="text/css">
<!-- DataTables CSS-->
<link href="{% static 'helpdesk/vendor/datatables/css/dataTables.bootstrap4.css' %}" rel="stylesheet">
<!-- MetisMenu CSS -->
<link href="{% static 'helpdesk/vendor/metisMenu/metisMenu.min.css' %}" rel="stylesheet">
<!-- Morris Charts CSS -->
{% if helpdesk_settings.HELPDESK_USE_CDN %}
<link rel="stylesheet" href="//cdnjs.cloudflare.com/ajax/libs/morris.js/0.5.1/morris.css">
{% else %}
<link href="{% static 'helpdesk/vendor/morrisjs/morris.css' %}" rel="stylesheet">
{% endif %}
<!-- Custom CSS -->
<link href="{% static 'helpdesk/css/sb-admin.css' %}" rel="stylesheet">
<link rel='stylesheet' href='{% static "helpdesk/helpdesk-extend.css" %}' type='text/css' media="screen" >
{% if user.id %}
<!-- RSS -->
<link rel='alternate' href='{% url 'helpdesk:rss_user' user.get_username %}' type='application/rss+xml' title='{% trans "My Open Tickets" %}' />
<link rel='alternate' href='{% url 'helpdesk:rss_activity' %}' type='application/rss+xml' title='{% trans "All Recent Activity" %}' />
<link rel='alternate' href='{% url 'helpdesk:rss_unassigned' %}' type='application/rss+xml' title='{% trans "Unassigned Tickets" %}' />
<style type="text/css">
/* hide google translate top bar */
.goog-te-banner-frame {display: none !important;}
.goog-te-balloon-frame {display: none !important;}
/* hide google translate tooltips (generated for every translated item) */
.goog-tooltip {display: none !important; }
</style>
<style type="text/css">
/* header */
#dropdown li.headerlink { width: auto; float: left; text-align: center; }
/* query list */
#dropdown li.headerlink ul { display: none;
text-align: left;
position: absolute;
padding: 5px;
z-index: 2; }
/* query entries */
#dropdown li.headerlink:hover ul { display: block; width: auto; }
#dropdown li.headerlink:hover ul li { padding: 5px; margin: 1px; float: none; display: block; }
</style>
{% endif %}
{% endwith %}
{% endwith %}

64
helpdesk/templates/helpdesk/base.html
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@ -9,69 +9,7 @@
<head> <head>
<meta charset="utf-8"> {% include 'helpdesk/base-head.html' %}
<meta http-equiv="X-UA-Compatible" content="IE=edge">
<meta name="viewport" content="width=device-width, initial-scale=1, shrink-to-fit=no">
<meta name="description" content="">
<meta name="author" content="">
<title>{% block helpdesk_title %}Helpdesk{% endblock %} :: {% trans "Powered by django-helpdesk" %}</title>
<!-- Bootstrap Core CSS -->
{% if helpdesk_settings.HELPDESK_USE_CDN %}
<link href="https://stackpath.bootstrapcdn.com/bootstrap/4.2.1/css/bootstrap.min.css" rel="stylesheet">
{% else %}
<link href="{% static 'helpdesk/vendor/bootstrap/css/bootstrap.min.css' %}" rel="stylesheet">
{% endif %}
<!-- Font Awesome -->
<link href="{% static 'helpdesk/vendor/fontawesome-free/css/all.min.css' %}" rel="stylesheet" type="text/css">
<!-- DataTables CSS-->
<link href="{% static 'helpdesk/vendor/datatables/css/dataTables.bootstrap4.css' %}" rel="stylesheet">
<!-- MetisMenu CSS -->
<link href="{% static 'helpdesk/vendor/metisMenu/metisMenu.min.css' %}" rel="stylesheet">
<!-- Morris Charts CSS -->
{% if helpdesk_settings.HELPDESK_USE_CDN %}
<link rel="stylesheet" href="//cdnjs.cloudflare.com/ajax/libs/morris.js/0.5.1/morris.css">
{% else %}
<link href="{% static 'helpdesk/vendor/morrisjs/morris.css' %}" rel="stylesheet">
{% endif %}
<!-- Custom CSS -->
<link href="{% static 'helpdesk/css/sb-admin.css' %}" rel="stylesheet">
<link rel='stylesheet' href='{% static "helpdesk/helpdesk-extend.css" %}' type='text/css' media="screen" >
<!-- RSS -->
<link rel='alternate' href='{% url 'helpdesk:rss_user' user.get_username %}' type='application/rss+xml' title='{% trans "My Open Tickets" %}' />
<link rel='alternate' href='{% url 'helpdesk:rss_activity' %}' type='application/rss+xml' title='{% trans "All Recent Activity" %}' />
<link rel='alternate' href='{% url 'helpdesk:rss_unassigned' %}' type='application/rss+xml' title='{% trans "Unassigned Tickets" %}' />
<style type="text/css">
/* hide google translate top bar */
.goog-te-banner-frame {display: none !important;}
.goog-te-balloon-frame {display: none !important;}
/* hide google translate tooltips (generated for every translated item) */
.goog-tooltip {display: none !important; }
</style>
<style type="text/css">
/* header */
#dropdown li.headerlink { width: auto; float: left; text-align: center; }
/* query list */
#dropdown li.headerlink ul { display: none;
text-align: left;
position: absolute;
padding: 5px;
z-index: 2; }
/* query entries */
#dropdown li.headerlink:hover ul { display: block; width: auto; }
#dropdown li.headerlink:hover ul li { padding: 5px; margin: 1px; float: none; display: block; }
</style>
{% block helpdesk_head %}{% endblock %} {% block helpdesk_head %}{% endblock %}
</head> </head>

38
helpdesk/templates/helpdesk/public_base.html
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@ -1,47 +1,13 @@
{% load i18n %} {% load i18n %}
{% load load_helpdesk_settings %}
{% load static from staticfiles %} {% load static from staticfiles %}
{% load load_helpdesk_settings %}
{% with request|load_helpdesk_settings as helpdesk_settings %} {% with request|load_helpdesk_settings as helpdesk_settings %}
<!DOCTYPE html> <!DOCTYPE html>
<html lang="en"> <html lang="en">
<head> <head>
<meta charset="utf-8"> {% include 'helpdesk/base-head.html' %}
<meta http-equiv="X-UA-Compatible" content="IE=edge">
<meta name="viewport" content="width=device-width, initial-scale=1, shrink-to-fit=no">
<meta name="description" content="">
<meta name="author" content="">
<title>{% block helpdesk_title %}{% trans 'Helpdesk' %}{% endblock %} :: {% trans "Powered by django-helpdesk" %}</title>
<!-- Bootstrap Core CSS -->
{% if helpdesk_settings.HELPDESK_USE_CDN %}
<link href="https://stackpath.bootstrapcdn.com/bootstrap/4.2.1/css/bootstrap.min.css" rel="stylesheet">
{% else %}
<link href="{% static 'helpdesk/vendor/bootstrap/css/bootstrap.min.css' %}" rel="stylesheet">
{% endif %}
<!-- Font Awesome -->
<link href="{% static 'helpdesk/vendor/fontawesome-free/css/all.min.css' %}" rel="stylesheet" type="text/css">
<!-- DataTables CSS-->
<link href="{% static 'helpdesk/vendor/datatables/css/dataTables.bootstrap4.css' %}" rel="stylesheet">
<!-- MetisMenu CSS -->
<link href="{% static 'helpdesk/vendor/metisMenu/metisMenu.min.css' %}" rel="stylesheet">
<!-- Custom CSS -->
<link href="{% static 'helpdesk/css/sb-admin.css' %}" rel="stylesheet">
<link rel='stylesheet' href='{% static "helpdesk/helpdesk-extend.css" %}' type='text/css' media="screen" >
<!-- HTML5 Shim and Respond.js IE8 support of HTML5 elements and media queries -->
<!-- WARNING: Respond.js doesn't work if you view the page via file:// -->
<!--[if lt IE 9]>
<script src="https://oss.maxcdn.com/libs/html5shiv/3.7.0/html5shiv.js"></script>
<script src="https://oss.maxcdn.com/libs/respond.js/1.4.2/respond.min.js"></script>
<![endif]-->
{% block helpdesk_head %}{% endblock %} {% block helpdesk_head %}{% endblock %}
</head> </head>

19
helpdesk/templates/helpdesk/public_create_ticket.html
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@ -1,5 +1,5 @@
{% extends "helpdesk/public_base.html" %} {% extends "helpdesk/public_base.html" %}
{% load i18n bootstrap4form %} {% load i18n %}
{% block helpdesk_title %}{% trans "Create Ticket" %}{% endblock %} {% block helpdesk_title %}{% trans "Create Ticket" %}{% endblock %}
@ -11,20 +11,13 @@
{% endblock %} {% endblock %}
{% block helpdesk_body %} {% block helpdesk_body %}
{% if helpdesk_settings.HELPDESK_SUBMIT_A_TICKET_PUBLIC %} <div class="container">
<div class="container"> <div class="card card-register mx-auto mt-5">
<div class="card card-register mx-auto mt-5">
<div class="card-header">{% trans "Submit a Ticket" %}</div> <div class="card-header">{% trans "Submit a Ticket" %}</div>
<div class="card-body"> <div class="card-body">
<p>{% trans "Unless otherwise stated, all fields are required." %} {% trans "Please provide as descriptive a title and description as possible." %}</p> {% include 'helpdesk/public_create_ticket_base.html' %}
<form method='post' action='./#submit' enctype='multipart/form-data'>
{{ form|bootstrap4form }}
<button type="submit" class="btn btn-primary btn-lg btn-block"><i class="fa fa-send"></i>&nbsp;{% trans "Submit Ticket" %}</button>
{% csrf_token %}</form>
</div> </div>
</div>
</div> </div>
{% else %} </div>
<h2>{% trans "Public ticket submission is disabled. Please contact the administrator for assistance." %}</h2>
{% endif %}
{% endblock %} {% endblock %}

14
helpdesk/templates/helpdesk/public_create_ticket_base.html Normal file
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@ -0,0 +1,14 @@
{% load i18n bootstrap4form %}
{% load load_helpdesk_settings %}
{% with request|load_helpdesk_settings as helpdesk_settings %}
{% if helpdesk_settings.HELPDESK_SUBMIT_A_TICKET_PUBLIC %}
<p>{% trans "Unless otherwise stated, all fields are required." %} {% trans "Please provide as descriptive a title and description as possible." %}</p>
<form method='post' action='./#submit' enctype='multipart/form-data'>
{{ form|bootstrap4form }}
<button type="submit" class="btn btn-primary btn-lg btn-block"><i class="fa fa-send"></i>&nbsp;{% trans "Submit Ticket" %}</button>
{% csrf_token %}</form>
{% else %}
<h2>{% trans "Public ticket submission is disabled. Please contact the administrator for assistance." %}</h2>
{% endif %}
{% endwith %}

11
helpdesk/templates/helpdesk/public_create_ticket_iframe.html Normal file
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@ -0,0 +1,11 @@
{% load i18n %}
{% load saved_queries %}
<head>
{% include 'helpdesk/base-head.html' %}
</head>
<body>
{% block helpdesk_body %}
{% include 'helpdesk/public_create_ticket_base.html' %}
{% endblock %}
</body>

4
helpdesk/urls.py
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@ -167,6 +167,10 @@ urlpatterns += [
public.create_ticket, public.create_ticket,
name='submit'), name='submit'),
url(r'^tickets/submit_iframe/$',
public.CreateTicketIframeView.as_view(),
name='submit_iframe'),
url(r'^view/$', url(r'^view/$',
public.view_ticket, public.view_ticket,
name='public_view'), name='public_view'),

11
helpdesk/views/public.py
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@ -31,8 +31,7 @@ def create_ticket(request, *args, **kwargs):
return CreateTicketView.as_view()(request, *args, **kwargs) return CreateTicketView.as_view()(request, *args, **kwargs)
class CreateTicketView(FormView): class BaseCreateTicketView(FormView):
template_name = 'helpdesk/public_create_ticket.html'
form_class = PublicTicketForm form_class = PublicTicketForm
def dispatch(self, *args, **kwargs): def dispatch(self, *args, **kwargs):
@ -115,6 +114,14 @@ class CreateTicketView(FormView):
request = self.request request = self.request
class CreateTicketIframeView(BaseCreateTicketView):
template_name = 'helpdesk/public_create_ticket_iframe.html'
class CreateTicketView(BaseCreateTicketView):
template_name = 'helpdesk/public_create_ticket.html'
class Homepage(CreateTicketView): class Homepage(CreateTicketView):
template_name = 'helpdesk/public_homepage.html' template_name = 'helpdesk/public_homepage.html'