Update README

README.txt

@@ -1,6 +1,7 @@
 django-helpdesk - A Django powered ticket tracker for small enterprise.
+=======================================================================
 
-(c) Copyright 2009 Jutda. All Rights Reserved. See LICENSE for details.
+(c) Copyright 2009-11 Jutda. All Rights Reserved. See LICENSE for details.
 
 django-helpdesk was formerly known as Jutda Helpdesk, named after the 
 company who originally created it. As of January 2011 the name has been 
@@ -18,25 +19,22 @@ Complete documentation is available in the docs/ directory, or online at http://
 3. Upgrading from previous versions
 4. Installation
 
-#########################
 1. Licensing
-#########################
+------------
 
 See the file 'LICENSE' for licensing terms. Note that django-helpdesk is 
 distributed with 3rd party products which have their own licenses. See 
 LICENSE.3RDPARTY for license terms for included packages.
 
-#########################
 2. Dependencies (pre-flight checklist)
-#########################
+--------------------------------------
+
 1. Python 2.4+ 
-
 2. Django (1.2 or newer)
-
 3. An existing WORKING Django project with database etc. If you
    cannot log into the Admin, you won't get this product working.
 
-NOTE REGARDING SQLITE AND SEARCHING:
+**NOTE REGARDING SQLITE AND SEARCHING:**
 If you use sqlite as your database, the search function will not work as
 effectively as it will with other databases due to its inability to do
 case-insensitive searches. It's recommended that you use PostgreSQL or MySQL
@@ -46,22 +44,21 @@ http://docs.djangoproject.com/en/dev/ref/databases/#sqlite-string-matching
 When you try to do a keyword search using sqlite, a message will be displayed
 to alert you to this shortcoming. There is no way around it, sorry.
 
-#########################
 3. Upgrading from previous versions
-#########################
+-----------------------------------
 
 If you are upgrading from a previous version of django-helpdesk, you should 
 read the UPGRADING file to learn what changes you will need to make to get 
 the current version of django-helpdesk working.
 
 1. Find out your current version of django-helpdesk. In the 'helpdesk' folder,
-   use the 'svn' command to find the current revision:
+   use the 'svn' command to find the current revision::
 
-    svn info .
+      svn info .
 
-   Look for the 'Revision' line, eg:
+   Look for the 'Revision' line, eg::
 
-    Revision: 92
+      Revision: 92
 
 2. Read through the UPGRADE file, looking for any changse made _after_ that 
    revision. Apply the commands provided in order from oldest to most recent.
@@ -71,9 +68,8 @@ the current version of django-helpdesk working.
 
 4. Continue to the 'Initial Configuration' area, if needed.
 
-#########################
 4. Installation
-#########################
+---------------
 
 ``pip install django-helpdesk``