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Verify ticket.assigned_to is set before attempting to access id property
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@ -79,7 +79,7 @@ def _has_access_to_queue(user, queue):
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def _is_my_ticket(user, ticket):
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"""Check to see if the user has permission to access
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a ticket. If not then deny access."""
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if user.is_superuser or user.is_staff or user.id == ticket.assigned_to.id:
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if user.is_superuser or user.is_staff or (ticket.assigned_to and user.id == ticket.assigned_to.id):
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return True
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else:
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return False
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