Create FollowUp serializer with its Viewset and add it in urls

helpdesk/serializers.py

@@ -4,7 +4,7 @@ from django.contrib.humanize.templatetags import humanize
 from rest_framework.exceptions import ValidationError
 
 from .forms import TicketForm
-from .models import Ticket, CustomField
+from .models import Ticket, CustomField, FollowUp
 from .lib import format_time_spent
 from .user import HelpdeskUser
 
@@ -71,12 +71,22 @@ class DatatablesTicketSerializer(serializers.ModelSerializer):
         return obj.kbitem.title if obj.kbitem else ""
 
 
+class FollowUpSerializer(serializers.ModelSerializer):
+    class Meta:
+        model = FollowUp
+        fields = (
+            'id', 'ticket', 'date', 'title', 'comment', 'public', 'user', 'new_status', 'message_id', 'time_spent'
+        )
+
+
 class TicketSerializer(serializers.ModelSerializer):
+    followup_set = FollowUpSerializer(many=True, read_only=True)
+
     class Meta:
         model = Ticket
         fields = (
             'id', 'queue', 'title', 'description', 'resolution', 'submitter_email', 'assigned_to', 'status', 'on_hold',
-            'priority', 'due_date', 'merged_to'
+            'priority', 'due_date', 'merged_to', 'followup_set'
         )
 
     def __init__(self, *args, **kwargs):

helpdesk/urls.py

@@ -17,7 +17,7 @@ from rest_framework.routers import DefaultRouter
 from helpdesk.decorators import helpdesk_staff_member_required, protect_view
 from helpdesk.views import feeds, staff, public, login
 from helpdesk import settings as helpdesk_settings
-from helpdesk.views.api import TicketViewSet, CreateUserView
+from helpdesk.views.api import TicketViewSet, CreateUserView, FollowUpViewSet
 
 if helpdesk_settings.HELPDESK_KB_ENABLED:
     from helpdesk.views import kb
@@ -176,6 +176,7 @@ urlpatterns += [
 if helpdesk_settings.HELPDESK_ACTIVATE_API_ENDPOINT:
     router = DefaultRouter()
     router.register(r"tickets", TicketViewSet, basename="ticket")
+    router.register(r"followups", FollowUpViewSet, basename="followups")
     router.register(r"users", CreateUserView, basename="user")
     urlpatterns += [re_path(r"^api/", include(router.urls))]
 

helpdesk/views/api.py

@@ -4,8 +4,8 @@ from rest_framework.viewsets import GenericViewSet
 from rest_framework.mixins import CreateModelMixin
 from django.contrib.auth import get_user_model
 
-from helpdesk.models import Ticket
-from helpdesk.serializers import TicketSerializer, UserSerializer
+from helpdesk.models import Ticket, FollowUp
+from helpdesk.serializers import TicketSerializer, UserSerializer, FollowUpSerializer
 
 
 class TicketViewSet(viewsets.ModelViewSet):
@@ -28,6 +28,15 @@ class TicketViewSet(viewsets.ModelViewSet):
         return ticket
 
 
+class FollowUpViewSet(viewsets.ModelViewSet):
+    """
+    A viewset that provides the standard actions to handle FollowUp
+    """
+    queryset = FollowUp.objects.all()
+    serializer_class = FollowUpSerializer
+    permission_classes = [IsAdminUser]
+
+
 class CreateUserView(CreateModelMixin, GenericViewSet):
     queryset = get_user_model().objects.all()
     serializer_class = UserSerializer