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Update documentation to include note about installing Markdown
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@ -56,6 +56,17 @@ Dependencies
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2. Django (1.2 or newer)
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3. An existing **working** Django project with database etc. If you cannot log into the Admin, you won't get this product working!
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Translation
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-----------
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.. image:: http://www.transifex.net/projects/p/django-helpdesk/resource/core/chart/image_png
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If you want to help translate django-helpdesk into languages other than English, we encourage you to make use of our Transifex project.
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http://www.transifex.net/projects/p/django-helpdesk/resource/core/
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Feel free to request access to contribute your translations.
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Contents:
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---------
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@ -45,6 +45,12 @@ Adding To Your Django Project
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(r'helpdesk/', include('helpdesk.urls')),
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Note that you can change 'helpdesk/' to anything you like, such as 'support/' or 'help/'. If you want django-helpdesk to be available at the root of your site (for example at http://support.mysite.tld/) then the line will be as follows::
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(r'', include('helpdesk.urls')),
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This line will have to come *after* any other lines in your urls.py such as those used by the Django admin.
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3. Create the required database tables. I'd suggest using *South*, however the following will work::
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./manage.py syncdb
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@ -72,7 +78,10 @@ Adding To Your Django Project
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Options -Indexes
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You will also have to make sure that ``.htaccess`` files aren't being ignored.
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You will also have to make sure that ``.htaccess`` files aren't being ignored.
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Ideally, accessing http://MEDIA_URL/helpdesk/attachments/ will give you a 403 access denied error.
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Ideally, accessing http://MEDIA_URL/helpdesk/attachments/ will give you a 403 access denied error.
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7. If it's not already installed, install ``python-markdown``::
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pip install Markdown
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@ -108,3 +108,28 @@ License for akismet.py
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(INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE
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OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
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License for flot
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----------------
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::
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Copyright (c) 2007-2009 IOLA and Ole Laursen
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Permission is hereby granted, free of charge, to any person
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obtaining a copy of this software and associated documentation
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files (the "Software"), to deal in the Software without
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restriction, including without limitation the rights to use,
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copy, modify, merge, publish, distribute, sublicense, and/or sell
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copies of the Software, and to permit persons to whom the
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Software is furnished to do so, subject to the following
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conditions:
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The above copyright notice and this permission notice shall be
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included in all copies or substantial portions of the Software.
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THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND,
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EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES
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OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND
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NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT
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HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY,
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WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING
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FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR
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OTHER DEALINGS IN THE SOFTWARE.
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@ -98,6 +98,13 @@
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<li>An existing <strong>working</strong> Django project with database etc. If you cannot log into the Admin, you won’t get this product working!</li>
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</ol>
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</div>
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<div class="section" id="translation">
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<h2>Translation<a class="headerlink" href="#translation" title="Permalink to this headline">¶</a></h2>
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<img alt="http://www.transifex.net/projects/p/django-helpdesk/resource/core/chart/image_png" src="http://www.transifex.net/projects/p/django-helpdesk/resource/core/chart/image_png" />
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<p>If you want to help translate django-helpdesk into languages other than English, we encourage you to make use of our Transifex project.</p>
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<p><a class="reference external" href="http://www.transifex.net/projects/p/django-helpdesk/resource/core/">http://www.transifex.net/projects/p/django-helpdesk/resource/core/</a></p>
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<p>Feel free to request access to contribute your translations.</p>
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</div>
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<div class="section" id="contents">
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<h2>Contents:<a class="headerlink" href="#contents" title="Permalink to this headline">¶</a></h2>
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<div class="toctree-wrapper compound">
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@ -106,6 +113,7 @@
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<li class="toctree-l2"><a class="reference internal" href="license.html#license-for-jquery-jquery-ui">License for jQuery & jQuery UI</a></li>
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<li class="toctree-l2"><a class="reference internal" href="license.html#license-for-jquery-ui-smoothness-theme">License for jQuery UI ‘Smoothness’ theme</a></li>
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<li class="toctree-l2"><a class="reference internal" href="license.html#license-for-akismet-py">License for akismet.py</a></li>
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<li class="toctree-l2"><a class="reference internal" href="license.html#license-for-flot">License for flot</a></li>
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</ul>
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</li>
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<li class="toctree-l1"><a class="reference internal" href="install.html">Installation</a><ul>
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@ -149,6 +157,7 @@
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</li>
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<li><a class="reference internal" href="#licensing">Licensing</a></li>
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<li><a class="reference internal" href="#dependencies">Dependencies</a></li>
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<li><a class="reference internal" href="#translation">Translation</a></li>
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<li><a class="reference internal" href="#contents">Contents:</a><ul>
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</ul>
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</li>
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@ -88,6 +88,11 @@
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<div class="highlight-python"><div class="highlight"><pre><span class="p">(</span><span class="s">r'helpdesk/'</span><span class="p">,</span> <span class="n">include</span><span class="p">(</span><span class="s">'helpdesk.urls'</span><span class="p">)),</span>
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</pre></div>
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</div>
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<p>Note that you can change ‘helpdesk/’ to anything you like, such as ‘support/’ or ‘help/’. If you want django-helpdesk to be available at the root of your site (for example at <a class="reference external" href="http://support.mysite.tld/">http://support.mysite.tld/</a>) then the line will be as follows:</p>
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<div class="highlight-python"><div class="highlight"><pre><span class="p">(</span><span class="s">r''</span><span class="p">,</span> <span class="n">include</span><span class="p">(</span><span class="s">'helpdesk.urls'</span><span class="p">)),</span>
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</pre></div>
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</div>
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<p>This line will have to come <em>after</em> any other lines in your urls.py such as those used by the Django admin.</p>
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</li>
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<li><p class="first">Create the required database tables. I’d suggest using <em>South</em>, however the following will work:</p>
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<div class="highlight-python"><pre>./manage.py syncdb</pre>
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@ -113,10 +118,14 @@ chmod 700 attachments</pre>
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<div class="highlight-python"><div class="highlight"><pre><span class="n">Options</span> <span class="o">-</span><span class="n">Indexes</span>
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</pre></div>
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</div>
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</li>
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</ol>
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<p>You will also have to make sure that <tt class="docutils literal"><span class="pre">.htaccess</span></tt> files aren’t being ignored.</p>
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<p>Ideally, accessing <a class="reference external" href="http://MEDIA_URL/helpdesk/attachments/">http://MEDIA_URL/helpdesk/attachments/</a> will give you a 403 access denied error.</p>
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</li>
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<li><p class="first">If it’s not already installed, install <tt class="docutils literal"><span class="pre">python-markdown</span></tt>:</p>
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<div class="highlight-python"><pre>pip install Markdown</pre>
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</div>
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</li>
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</ol>
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</div>
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</div>
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@ -164,6 +164,32 @@ OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.</p>
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</dd>
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</dl>
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</div>
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<div class="section" id="license-for-flot">
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<h2>License for flot<a class="headerlink" href="#license-for-flot" title="Permalink to this headline">¶</a></h2>
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<dl class="docutils">
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<dt>::</dt>
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<dd><p class="first">Copyright (c) 2007-2009 IOLA and Ole Laursen</p>
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<p>Permission is hereby granted, free of charge, to any person
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obtaining a copy of this software and associated documentation
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files (the “Software”), to deal in the Software without
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restriction, including without limitation the rights to use,
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copy, modify, merge, publish, distribute, sublicense, and/or sell
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copies of the Software, and to permit persons to whom the
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Software is furnished to do so, subject to the following
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conditions:</p>
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<p>The above copyright notice and this permission notice shall be
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included in all copies or substantial portions of the Software.</p>
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<p class="last">THE SOFTWARE IS PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND,
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EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES
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OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND
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NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT
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HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY,
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WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING
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FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR
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OTHER DEALINGS IN THE SOFTWARE.</p>
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</dd>
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</dl>
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</div>
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</div>
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@ -178,6 +204,7 @@ OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.</p>
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<li><a class="reference internal" href="#license-for-jquery-jquery-ui">License for jQuery & jQuery UI</a></li>
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<li><a class="reference internal" href="#license-for-jquery-ui-smoothness-theme">License for jQuery UI ‘Smoothness’ theme</a></li>
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<li><a class="reference internal" href="#license-for-akismet-py">License for akismet.py</a></li>
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<li><a class="reference internal" href="#license-for-flot">License for flot</a></li>
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</ul>
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</li>
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</ul>
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File diff suppressed because one or more lines are too long
@ -78,7 +78,10 @@ Adding To Your Django Project
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Options -Indexes
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You will also have to make sure that ``.htaccess`` files aren't being ignored.
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You will also have to make sure that ``.htaccess`` files aren't being ignored.
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Ideally, accessing http://MEDIA_URL/helpdesk/attachments/ will give you a 403 access denied error.
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Ideally, accessing http://MEDIA_URL/helpdesk/attachments/ will give you a 403 access denied error.
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7. If it's not already installed, install ``python-markdown``::
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pip install Markdown
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