Improvements to iframe workflow

helpdesk/templates/helpdesk/public_create_ticket_base.html

@@ -4,7 +4,7 @@
 
 {% if helpdesk_settings.HELPDESK_SUBMIT_A_TICKET_PUBLIC %}
 <p>{% trans "Unless otherwise stated, all fields are required." %} {% trans "Please provide as descriptive a title and description as possible." %}</p>
-<form method='post' action='./#submit' enctype='multipart/form-data'>
+<form method='post' enctype='multipart/form-data'>
     {{ form|bootstrap4form }}
     <button type="submit" class="btn btn-primary btn-lg btn-block"><i class="fa fa-send"></i>&nbsp;{% trans "Submit Ticket" %}</button>
     {% csrf_token %}</form>

helpdesk/templates/helpdesk/success_iframe.html

@@ -0,0 +1,4 @@
+{% load i18n %}
+<h1>
+{% trans "Ticket submitted successfully! We will reply via email as soon as we get the chance." %}
+</h1>

helpdesk/urls.py

@@ -171,6 +171,10 @@ urlpatterns += [
         public.CreateTicketIframeView.as_view(),
         name='submit_iframe'),
 
+    url(r'^tickets/success_iframe/$',  # Ticket was submitted successfully
+        public.SuccessIframeView.as_view(),
+        name='success_iframe'),
+
     url(r'^view/$',
         public.view_ticket,
         name='public_view'),

helpdesk/views/public.py

@@ -107,6 +107,13 @@ class CreateTicketIframeView(BaseCreateTicketView):
     def dispatch(self, *args, **kwargs):
         return super().dispatch(*args, **kwargs)
 
+    def form_valid(self, form):
+        if super().form_valid(form).status_code == 302:
+            return HttpResponseRedirect(reverse('helpdesk:success_iframe'))
+
+
+class SuccessIframeView(TemplateView):
+    template_name = 'helpdesk/success_iframe.html'
 
 
 class CreateTicketView(BaseCreateTicketView):