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Update FollowUp time calculation method

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Sam Splunks 2024-02-13 09:27:12 +00:00
parent 13e42f1956
commit cd77ac7a9d
1 changed files with 6 additions and 1 deletions
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7
helpdesk/models.py
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@ -1003,7 +1003,12 @@ class FollowUp(models.Model):
now = timezone.now() now = timezone.now()
t = self.ticket t = self.ticket
if helpdesk_settings.FOLLOWUP_TIME_SPENT_AUTO and not self.time_spent: if helpdesk_settings.FOLLOWUP_TIME_SPENT_AUTO and not self.time_spent:
self.time_spent = now - t.modified try:
latest_fup = t.followup_set.exclude(id=self.id).latest("date")
latest_time = latest_fup.date
except ObjectDoesNotExist:
latest_time = t.created
self.time_spent = now - latest_time
t.modified = now t.modified = now
t.save() t.save()
super(FollowUp, self).save(*args, **kwargs) super(FollowUp, self).save(*args, **kwargs)