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Fixe for Email Issue while pulling CC and ValueError for public homepage
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@ -412,7 +412,7 @@ def ticket_from_message(message, queue, logger):
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for ccemail in new_cc:
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tcc = TicketCC.objects.create(
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ticket=t,
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email=ccemail,
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email=ccemail.replace('\n', ' ').replace('\r', ' '),
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can_view=True,
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can_update=False
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)
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@ -84,6 +84,8 @@ def view_ticket(request):
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ticket = Ticket.objects.get(id=ticket_id, submitter_email__iexact=email)
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except ObjectDoesNotExist:
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error_message = _('Invalid ticket ID or e-mail address. Please try again.')
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except ValueError:
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error_message = _('Invalid ticket ID or e-mail address. Please try again.')
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else:
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if request.user.is_staff:
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redirect_url = reverse('helpdesk:view', args=[ticket_id])
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