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Now using mail template ..._cc for informing cc addresses.

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root 2013-04-19 08:54:24 +02:00
parent d7a769fa1d
commit d177291409
1 changed files with 9 additions and 5 deletions
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14
helpdesk/views/staff.py
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@ -492,15 +492,17 @@ def update_ticket(request, ticket_id, public=False):
if f.new_status == Ticket.RESOLVED_STATUS: if f.new_status == Ticket.RESOLVED_STATUS:
template = 'resolved_submitter' template = 'resolved_'
elif f.new_status == Ticket.CLOSED_STATUS: elif f.new_status == Ticket.CLOSED_STATUS:
template = 'closed_submitter' template = 'closed_'
else: else:
template = 'updated_submitter' template = 'updated_'
template_suffix = 'submitter'
if ticket.submitter_email: if ticket.submitter_email:
send_templated_mail( send_templated_mail(
template, template + template_suffix,
context, context,
recipients=ticket.submitter_email, recipients=ticket.submitter_email,
sender=ticket.queue.from_address, sender=ticket.queue.from_address,
@ -509,10 +511,12 @@ def update_ticket(request, ticket_id, public=False):
) )
messages_sent_to.append(ticket.submitter_email) messages_sent_to.append(ticket.submitter_email)
template_suffix = 'cc'
for cc in ticket.ticketcc_set.all(): for cc in ticket.ticketcc_set.all():
if cc.email_address not in messages_sent_to: if cc.email_address not in messages_sent_to:
send_templated_mail( send_templated_mail(
template, template + template_suffix,
context, context,
recipients=cc.email_address, recipients=cc.email_address,
sender=ticket.queue.from_address, sender=ticket.queue.from_address,