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Merge pull request #166 from mpietsch/master

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Changed regex for email subjects to use queue slug to tell internal ticket id from external ones.
This commit is contained in:
Ross Poulton 2013-02-27 14:36:12 -08:00
commit d7a769fa1d
1 changed files with 1 additions and 1 deletions
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2
helpdesk/management/commands/get_email.py
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@ -172,7 +172,7 @@ def ticket_from_message(message, queue, quiet):
return False
return True
matchobj = re.match(r"^\[(?P<queue>[-A-Za-z0-9]+)-(?P<id>\d+)\]", subject)
matchobj = re.match(r".*\["+queue.slug+"-(?P<id>\d+)\]", subject)
if matchobj:
# This is a reply or forward.
ticket = matchobj.group('id')