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Add setting HELPDESK_ACTIVATE_API_ENDPOINT and document it
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@ -117,6 +117,9 @@ HELPDESK_KB_ENABLED = True
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# Allow users to change their passwords
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HELPDESK_SHOW_CHANGE_PASSWORD = True
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# Activate the API
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HELPDESK_ACTIVATE_API_ENDPOINT = True
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# Instead of showing the public web portal first,
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# we can instead redirect users straight to the login page.
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HELPDESK_REDIRECT_TO_LOGIN_BY_DEFAULT = False
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@ -3,6 +3,10 @@ API
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A REST API (built with ``djangorestframework``) is available in order to list, create, update and delete tickets from other tools thanks to HTTP requests.
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If you wish to use it, you have to add this line in your settings::
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HELPDESK_ACTIVATE_API_ENDPOINT = True
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You must be authenticated to access the API, the URL endpoint is ``/api/tickets/``. You can configure how you wish to authenticate to the API by customizing the ``DEFAULT_AUTHENTICATION_CLASSES`` key in the ``REST_FRAMEWORK`` setting (more information on this page : https://www.django-rest-framework.org/api-guide/authentication/)
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GET
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@ -168,6 +168,10 @@ Staff Ticket Creation Settings
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**Default:** ``HELPDESK_CREATE_TICKET_HIDE_ASSIGNED_TO = False``
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- **HELPDESK_ACTIVATE_API_ENDPOINT** Activate the API endpoint to manage tickets thanks to Django REST Framework. See the API section in documentation for more information.
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**Default:** ``HELPDESK_ACTIVATE_API_ENDPOINT = False``
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Staff Ticket View Settings
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------------------------------
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@ -172,6 +172,9 @@ HELPDESK_MAX_EMAIL_ATTACHMENT_SIZE = getattr(settings, 'HELPDESK_MAX_EMAIL_ATTAC
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HELPDESK_CREATE_TICKET_HIDE_ASSIGNED_TO = getattr(
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settings, 'HELPDESK_CREATE_TICKET_HIDE_ASSIGNED_TO', False)
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# Activate the API endpoint to manage tickets thanks to Django REST Framework
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HELPDESK_ACTIVATE_API_ENDPOINT = getattr(settings, 'HELPDESK_ACTIVATE_API_ENDPOINT', False)
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#################
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# email options #
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@ -219,12 +219,13 @@ urlpatterns += [
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]
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# API
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router = DefaultRouter()
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router.register(r'tickets', TicketViewSet, basename='ticket')
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urlpatterns += [
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url(r'^api/', include(router.urls))
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]
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# API is added to url conf based on the setting (False by default)
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if helpdesk_settings.HELPDESK_ACTIVATE_API_ENDPOINT:
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router = DefaultRouter()
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router.register(r'tickets', TicketViewSet, basename='ticket')
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urlpatterns += [
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url(r'^api/', include(router.urls))
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]
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urlpatterns += [
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