holm/django-helpdeskmig
1
0
Fork 0
mirror of https://gitea.mueller.network/extern/django-helpdesk.git synced 2025-08-10 15:27:40 +02:00
Code Issues Packages Projects Releases Wiki Activity

* Added i18n hooks, eg _() and {% trans %} tags around all helpdesk-generated

Browse Source 
text to assist with future translation efforts. I've no doubt missed a few.
  Also we don't have a "Change Language" view in here, unsure if this should
  be a helpdesk function or a function of the parent project.
* Updated svn:ignore to ignore .pyc files
* Added new function to replace cursor.dictfetchall() which is available in
  psycopg1 but not psycopg2. New function should work across other database
  systems, but is untested.
This commit is contained in:
Ross Poulton
2008-05-07 09:04:18 +00:00
parent ad05df8dda
commit dfb821336e
25 changed files with 364 additions and 335 deletions
Download Patch File Download Diff File Expand all files Collapse all files

41
forms.py
View File

@ -11,30 +11,31 @@ from django import newforms as forms
from helpdesk.models import Ticket, Queue, FollowUp
from django.contrib.auth.models import User
from datetime import datetime
from django.utils.translation import ugettext as _
class TicketForm(forms.Form):
queue = forms.ChoiceField(label=u'Queue', required=True, choices=())
queue = forms.ChoiceField(label=_('Queue'), required=True, choices=())
title = forms.CharField(max_length=100, required=True,
widget=forms.TextInput(),
label=u'Summary of the problem')
label=_('Summary of the problem'))
submitter_email = forms.EmailField(required=False,
label=u'Submitter E-Mail Address',
help_text=u'This e-mail address will receive copies of all public updates to this ticket.')
label=_('Submitter E-Mail Address'),
help_text=_('This e-mail address will receive copies of all public updates to this ticket.'))
body = forms.CharField(widget=forms.Textarea(),
label=u'Description of Issue', required=True)
label=_('Description of Issue'), required=True)
assigned_to = forms.ChoiceField(choices=(), required=False,
label=u'Case owner',
help_text=u'If you select an owner other than yourself, they\'ll be e-mailed details of this ticket immediately.')
label=_('Case owner'),
help_text=_('If you select an owner other than yourself, they\'ll be e-mailed details of this ticket immediately.'))
priority = forms.ChoiceField(choices=Ticket.PRIORITY_CHOICES,
required=False,
initial='3',
label=u'Priority',
help_text=u'Please select a priority carefully. If unsure, leave it as \'3\'.')
label=_('Priority'),
help_text=_('Please select a priority carefully. If unsure, leave it as \'3\'.'))
def save(self, user):
"""
@ -61,14 +62,14 @@ class TicketForm(forms.Form):
t.save()
f = FollowUp( ticket = t,
title = 'Ticket Opened',
title = _('Ticket Opened'),
date = datetime.now(),
public = True,
comment = self.cleaned_data['body'],
user = user,
)
if self.cleaned_data['assigned_to']:
f.title = 'Ticket Opened & Assigned to %s' % t.get_assigned_to
f.title = _('Ticket Opened & Assigned to %(name)s') % {'name': t.get_assigned_to}
f.save()
@ -94,25 +95,25 @@ class TicketForm(forms.Form):
return t
class PublicTicketForm(forms.Form):
queue = forms.ChoiceField(label=u'Queue', required=True, choices=())
queue = forms.ChoiceField(label=_('Queue'), required=True, choices=())
title = forms.CharField(max_length=100, required=True,
widget=forms.TextInput(),
label=u'Summary of your query')
label=_('Summary of your query'))
submitter_email = forms.EmailField(required=True,
label=u'Your E-Mail Address',
help_text=u'We will e-mail you when your ticket is updated.')
label=_('Your E-Mail Address'),
help_text=_('We will e-mail you when your ticket is updated.'))
body = forms.CharField(widget=forms.Textarea(),
label=u'Description of your issue', required=True,
help_text=u'Please be as descriptive as possible, including any details we may need to address your query.')
label=_('Description of your issue'), required=True,
help_text=_('Please be as descriptive as possible, including any details we may need to address your query.'))
priority = forms.ChoiceField(choices=Ticket.PRIORITY_CHOICES,
required=True,
initial='3',
label=u'Urgency',
help_text=u'Please select a priority carefully.')
label=_('Urgency'),
help_text=_('Please select a priority carefully.'))
def save(self):
"""
@ -133,7 +134,7 @@ class PublicTicketForm(forms.Form):
t.save()
f = FollowUp( ticket = t,
title = 'Ticket Opened Via Web',
title = _('Ticket Opened Via Web'),
date = datetime.now(),
public = True,
comment = self.cleaned_data['body'],